- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30 AM - 8:00 PM ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Teksouth Corporation (Washington, DC)
- …government agencies and military operations. We are seeking a motivated and skilled ** Customer Service Representative ** to join our team. This role ... for Air Force clients. **Position Overview** The ideal candidate will demonstrate excellent customer service skills, with a willingness to work onsite at… more
- Graybar (Sterling, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30 AM - 8:00 PM ... outreach to customers* Logs cases, or updates an existing case as applicable, to record each phone, email, or...Qualifications** High School Diploma or GED 0-2 years of customer service or public relations experience. **Other… more
- YKK AP America Inc. (Elkridge, MD)
- …or general education degree (GED) plus 0 - 2 years of experience in the customer service or related area; or equivalent combination of education and experience. ... information into the computer program. + Handles and resolves customer complaints and billing issues. + Acts as liaison...as possible. Reasonable accommodations will be determined on a case -by- case basis.** **Employment with YKK AP America… more
- Guardian Life (Washington, DC)
- …or similar preferred; knowledgeable of governing regulations and medical terminology. + Previous case management, customer service or call center experience ... Our award-winning contact center is known for delivering outstanding customer service experiences and we want to...what they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave… more
- Casella Waste Systems Inc. (Gaithersburg, MD)
- ## Position Summary The Commercial Service Representative provides one\-stop service and solutions to new and existing customers by determining service ... or alternative products and services\. + Creates and maintains customer and sales information in CRM and Case...I:** 0\-2 years of progressively complex experience in the customer service field\. Demonstrated knowledge and competence… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Travelers Insurance Company (Chantilly, VA)
- …quality standards and state specific regulations. **What Will You Do?** + Customer Contacts/Experience: + Delivers consistent service quality throughout the ... Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- Graybar (Sterling, VA)
- …Sell merchandise to walk-in customers and manage will-call (pickup) orders + Provide exemplary customer service + Be active in the warehouse **What you bring to ... a job - a career. As a Counter Sales Representative , you serve as a key face-to-face contact for...the table:** + Enthusiasm for customer service + Ability to communicate well… more
- Graybar (Lanham, MD)
- Are you ready? As an Account Representative , you will be the point person on key accounts. We will count on you to service these key accounts and solicit new ... accounts + Identify opportunities to improve productivity + Handle customer needs and requests, give presentations on new products,...Days** to spend time away from work or in case of an illness. + Rest and recharge during… more
- UNUM (Washington, DC)
- …partner areas (eg, Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles). + Help identify and support ... partner areas + Make discretionary/exception decisions based on record, case , and circumstance. + Be a strong advocate for...change initiatives to improve workflow, enhance customer service and reduce operating costs. +… more
- Travelers Insurance Company (Chantilly, VA)
- …proceedings, and other rules and regulations applicable to the insurance industry. + Customer Service : + Advanced ability to build and maintain productive ... and indemnity position of the claim with a Medical Case Manager. Independently handles assigned claims of low to...outcome. + Collaborate with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Ability to work effectively with people under stress; + Ability to provide excellent customer service ; + Ability to identify clients in crisis and intervene to ... Wellness & Recovery Program Supervisor (Human Service Worker IV) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4762756) Apply Wellness… more
- House of Blues (Washington, DC)
- …required; Bachelor's degree preferred + Strong communication skills + High energy + Excellent customer service skills + Ability to multi-task and problem solve + ... WILL DO + Assist Director of Premium Sales and Service in generating sales and administering all Live Nation...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Serco (Crystal City, VA)
- …support to the National Deputies who are the F-35 Program's senior national representative for their Participant country within the JSF Program Office and are ... Program. The Contractor shall provide support to the US Service Deputies who are assigned to the JPO to...advising JPO FMS leadership on current security cooperation policy, case development and case execution practices. Our… more
- CDM Smith (Rockville, MD)
- …primarily in support of military programs and civil infrastructure projects. As a global full- service firm, CDM Smith's has been serving USACE for over 30 years and ... by aligning CDM Smith's core competencies with USACE priorities. As a Client Service Leader, you will work collaboratively within our federal services team to… more
- Xcelerate Solutions (Fort Meade, MD)
- …plus one year; or Bachelor's/Master's degree), preferably in a fast-paced customer service -oriented position + Consistent attendance, punctuality, and adherence ... establish and maintain productive working relationships and provide consistent, high quality customer service + Ability to exercise sound judgement and… more