- University of Maryland Medical System (Elkridge, MD)
- …in Human Resources or related field is required One (1) year of experience in a call- center , or customer service related employment required One (1) year of ... knowledgebase and other reference materials to assist in answering customer ( employee /manager/ former employees) inquiries and resolving...experience in a call- center , or customer service related… more
- Georgetown Univerisity (Washington, DC)
- …Customer Service Specialist 2 - Facilities Management - Georgetown University Law Center Job Overview The Customer Service Specialist 2 provides ... the Director of Facilities and the Manager Facilities and Parking Office Manager, the Customer Service Specialist 2 may report to another manager as assigned by… more
- HomeSafe Alliance (Washington, DC)
- …of the status of Customer move at designated points. + Customer service via a multichannel contact center within a team-oriented focus is of utmost ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe...equivalent education experience is required . + 1+ year customer service experience, with military move experience… more
- Prime Therapeutics (Washington, DC)
- …call center environment. **Work Experience** Work Experience - Required: Customer Service , Supervisory Work Experience - Preferred: **Education** Education - ... and provider satisfaction. + Identifies training needs for the Customer Service Unit in developing specific training... Unit in developing specific training programs for the Service Center . + Responsible for the training… more
- Prime Therapeutics (Washington, DC)
- …**Responsibilities** + Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. + Responsible for meeting ... to talk and type simultaneously. **Work Experience** Work Experience - Required: Customer Service Work Experience - Preferred: **Education** Education -… more
- CACI International (Chantilly, VA)
- Service Center Front Line Technician (Business) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... effectively manage and prioritize incidents, reduce escalations, and demonstrate the essential customer service skills required to improve overall customer … more
- Cardinal Health (Washington, DC)
- …practices. + Accountable for daily results, which include: + Adherence to internal and customer Service Level Agreement (SLA) and customer satisfaction + ... **_What Employee Relations & Labor Relations contributes to Cardinal...+ Works with peers within the Advice and Counsel Center (ACC) and broader HR organization to continuously improve… more
- CACI International (Arlington, VA)
- Sr. Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Travel: None * * * The Sr. Technical Operations Center service desk agent provides high-level support...phone, web chat, email, and ticketing + Demonstrate sound customer service and telephone etiquette in responding… more
- Hilton (Washington, DC)
- …a mile from the National Mall\.Ideal Candidate will have open availability, previous customer service experience, previous hotel experience, the ability to work ... beautiful Embassy Suites Washington DC Convention Center \(https://www\.hilton\.com/en/hotels/wascces\-embassy\-suites\-washington\-dc\-convention\- center /\) is looking for a Guest Service … more
- Sodexo (Olney, MD)
- …Supervisor at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to customer service brings a smile and makes a meaningful impact on ... **_Location:_** _MEDSTAR MONTGOMERY MEDICAL CENTER - 30075081_ Working with Sodexo is more...Varies by location _*Overall, Sodexo strives to offer comprehensive employee benefits packages and detailed descriptions of the roles… more
- Gap Inc. (Mclean, VA)
- …profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible ... to drive store sales and deliver results through a customer centric mindset. + Recruit, hire and develop highly...action plans to maximize efficiencies and productivity. + Perform Service Leader duties. + Ensure consistent execution of standard… more
- Koniag Government Services (Rockville, MD)
- …and written). + Strong leadership and communication abilities. + Experience in call center operations and customer service . **Required Skills and ... Agents to meet performance targets. + Monitor call center processes to enhance customer satisfaction and...take a proactive approach to problem solving + Demonstrated customer service and organizational skills. + Knowledge… more
- CoreSite (Reston, VA)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... The Data Center Technician III assists in the operational integrity,...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- HomeSafe Alliance (Washington, DC)
- …DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department and representative ... + Identify issues and make recommendations for process and quality improvement based on customer feedback and contact center best practices. + Review customer… more
- CoreSite (Washington, DC)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... The DC1 Facilities and Data Center Technician IV must possess an expert level...main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet… more
- HomeSafe Alliance (Washington, DC)
- …highly skilled and motivated ** Customer Care Supervisor** to provide support to the Customer Service Team. The Customer Service Supervisor will ... oversee and help customer service employees in performing their duties, such as responding...role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding… more
- Marriott (Bethesda, MD)
- …informal presentation skills * Self-starter with self-confidence, enthusiasm and strong customer service orientation * Demonstrated ability to deliver results ... of customer /stakeholder needs and actions consistent with the company's service standards * Global Mindset - Supports employees and business partners with… more
- Amazon (Herndon, VA)
- …Qualifications - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... to improve the experience for our customers. The Data Center Infrastructure Operations organization is looking for an individual...service levels. If you are passionate about the customer experience; you think and act globally; and you… more
- BioLife Plasma Services (Riverdale, MD)
- …conduct management training. + Provide leadership to ensure donor retention, high customer service levels, production monitoring and cost data. + **Operations ... (involuntary must collaborate with HR) **Interaction** + Responsible for providing exceptional customer service to donors (external) and fellow employees. +… more
- CACI International (Washington, DC)
- …outbound VIP calls to set conference-calls while providing the highest level of customer service . **About the Role:** Under general supervision, the Contact ... Contact Center Operator (SCA) Job Category: Service ...and resolving customer complaints regarding products to customer service problems. + Providing customers with… more
