- General Dynamics Information Technology (Washington, DC)
- …related experience **US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will ... customer experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service… more
- Leidos (Washington, DC)
- **Description** Leidos is seeking a Enterprise Service Desk Manager . The Enterprise Service Desk Manager will take on day-to-day ... management of the call center staff and activities. The Enterprise Service Desk Manager will act as the escalation point of contact for all… more
- CACI International (Forest Heights, MD)
- …10% Type of Travel: Local * * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 service desk ... Service Desk Manager Job... Service Desk Manager Job Category: Project and...have extensive experience in applying ITIL best practices to service delivery in a similar, large enterprise … more
- General Dynamics Information Technology (Falls Church, VA)
- …latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will help our clients overcome ... At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the...on-site and remote support for the full range of Enterprise office automation and IT services at the Defense… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- Koniag Government Services (Rockville, MD)
- …Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in Rockville, MD. ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with experience managing...+ ITIL V3/V4 Foundations Certified or HDI Support Center Manager , Desktop Advanced Support Technician, Customer Service … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with... Specialist - Intermediate** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service … more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and… more
- Leidos (Bethesda, MD)
- …+ Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager . + Update Service Desk ... keep reading!** Leidos is looking to fill a AV Technician/ Service desk Technician position to support the...software operations and maintenance support in a large, multi-enclave enterprise environment. This individual will work in a team… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our team. This ... be based out of **Washington, DC** . As a manager of Tier 3 services will provide third level...to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for providing… more
- Chenega Corporation (Alexandria, VA)
- …provides the services, staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system and operational support and ... JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, multi-function… more
- General Dynamics Information Technology (Falls Church, VA)
- …Voice Services + Security Operations Support + Infrastructure Support + Networking + Service Desk Support **Responsibilities:** + Oversee activities of the IM/IT ... Authentication and Authorization Services, Tools and Data management, and Service Desk + Shall serve as the...DoD secret clearance **Skills and Attributes:** + Experience managing service operations, as a service manager… more
- General Dynamics Information Technology (Springfield, VA)
- …incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and ... Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join our team in support of… more
- SAIC (Washington, DC)
- …200,000 customer incidents and requests annually. Delivering customer service through an enterprise IT service desk ; contracted business service ... **Description** The service delivery manager is accountable and...reduce the frequency and levels of human interaction with service desk and desk side… more
- Leidos (Washington, DC)
- …with digital modernization initiatives leveraging M365. The PM will oversee service desk operations for a 2000 employee enterprise and expand M365 footprint ... Leidos is looking for an **End User Services Program Manager ** . This candidate will lead the program team...client needs and be able to provide leadership to service desk and end user service… more
- SAIC (Washington, DC)
- …of End User Experience operations. You will supervise the day-to-day activities of Service Desk and Site Support Supervisors, Leads, and Technicians who are ... timely IT services and support. As the User Experience Service Delivery Manager , you will be responsible...Responsible for overall performance and management of the PBGC Service Desk and Site Support. + Manage… more
- EAB (Washington, DC)
- …applicants, and increase efficiency in the recruiting process. Forage is the enterprise technology arm of Seramount, a division of EAB that provides talent ... of the Fortune 1,000. The Role in Brief: Account Manager , Forage As an Account Manager , you'll...our economic buyers and budget holders within our strategic enterprise accounts. Drawing upon your proven expertise in managing… more
- CACI International (Washington, DC)
- …and Platforms Operations Center (APOC) Manager who will lead NASA's Tier 1 Enterprise Service Desk (ESD) and Ops Centers. The APOC Manager ... reports) + Responsible for operations support metrics and Portfolio service desk ticket queues. + Frequently meet... ticket queues. + Frequently meet with Portfolio Owner, Service Delivery Manager and Hosting Facility POCs… more
- SAIC (Washington, DC)
- …Oversee projects such as deployment and moves. + Responsible for inventory control within the Service Desk area + Customer service and interaction + Advanced ... is looking for an Executive / VIP Deskside Support Manager to provide day-to-day process and technical support to...and VIPs, and ensuring our customers receive world class service , as well as the highest level of satisfaction… more