- Dunhill Professional Search (Fort Belvoir, VA)
- …as appropriate.Monitors and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... and customer specific business environment. Assists with maintaining customer Service Level requirements.Through provided training, develops and maintains… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Entry - level Service Desk Specialist- Tier 3** to ... the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two and higher… more
- CACI International (Arlington, VA)
- …None * * * The Technology Operations Center (TOC) Service Desk service desk agent provides mid- level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent - Night Shift...and incidents that have been escalated by the junior level analysts + Leverage remote control technology (such as… more
- CACI International (Arlington, VA)
- …Required: None Type of Travel: None * * * The Technical Operations Center (TOC) Service Desk Agent provides mid- level support for an Information Technology ... Technical Operations Center Service Desk Agent - Day Shift...and incidents that have been escalated by the junior level analysts. + Leverage remote control technology (such as… more
- Marriott (Arlington, VA)
- …Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates ... service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and… more
- Carrington (Washington, DC)
- …and procedures, all US state and federal laws and regulations, wherein the company operates. The level is the entry level role in the job family and ... remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the...work experience. + Zero to three (0-3) years of entry level finance/accounting/bookkeeping experience (processing money, bank… more
- ARAMARK (Potomac, MD)
- …our local seasonal cuisine created for the most discerning palate. The Assistant Front Desk Manager typically will supervise entry - level employees and is ... to respond quickly to changing demands.? + Strong customer service principles and practices are required. + Must have...various levels. **Education** **About Aramark** **Our Mission** Rooted in service and united by our purpose, we strive to… more
- Belay Technologies (Annapolis Junction, MD)
- …have the following qualifications: + TS/SCI with polygraph is required. + 5 years no degree for Entry Level SA. + 10 Years no degree for Mid Level SA. ... finalist in 2 021! Belay Technologies is seeking a Entry or Mid- Level System Administrator (SA) to...mobile devices, etc. The SA provides Tier 1 (Help Desk ) and Tier II (Escalation) problem identification, diagnosis and… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... motivated individual to support Team Submarines in engineering and program management as a Entry - Level Engineer. In this role, you will: + Provide support to the… more
- Motion Recruitment Partners (Arlington, VA)
- Entry Level Sales/Recruiting Full Time Arlington, Virginia Join our company today to become a **full- desk Tech Recruiter** and learn how to grow a successful ... Motion?** + Compensation: Range from $40,000 to $42,000, commensurate with skill level and experience + Highly competitive benefit package including health, vision,… more
- TEKsystems (Alexandria, VA)
- …100% On-Site Alexandria, VA $17-18/hr based on experience Job Description: + The Patient Service Specialist will sit at the front desk of a busy outpatient ... up appointments, check in, check out. + General customer service to all patients for whatever they may need....of administrative experience + Healthcare admin experience (medical front desk or PRA or PSC) preferred About TEKsystems: We're… more
- Maryland Department of Transportation (Prince George's County, MD)
- …so that they can perform their essential duties. This position is responsible for first level help desk support to the users within District 3 and 7 ... jurisdiction. They are also responsible for providing first line help desk support of microcomputer hardware and software . This position often includes… more
- CACI International (Fort Meade, MD)
- …and upgrading software, implementing file backups, and configuring systems and applications. + Second level escalations on the service desk team; resolve ... will be the escalation point for client queries, providing second- level service by addressing tickets on our...The After-Hours Systems Engineer is the backbone of the Service Desk after-hours and is responsible for… more
- Chenega Corporation (Alexandria, VA)
- …Support Technician** delivers IT services, and expertise to operate and maintain service desk functions; they support a ticketing system, provide operational ... support as required. **Responsibilities** + Maintain and update the service desk ticketing system where each request...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- Marriott (Hyattsville, MD)
- …Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the ... GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems… more
- HEI Hotels and Resorts (Arlington, VA)
- …and maximize usage of the guest response tracking system. + Provide training for entry level associates and supervisors. + Develop and implement controls for ... the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding… more
- HEI Hotels and Resorts (Herndon, VA)
- …and maximize usage of the guest response tracking system. + Provide training for entry level associates and supervisors. + Develop and implement controls for ... the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- Johns Hopkins University (Washington, DC)
- …event support for the Student Resources Suite. Duties require customer service , problem-solving, attention to detail, initiative, and discretion. The candidate must ... the main point of contact for the fourth-floor front desk and greet all visitors to the Student Resources...a highly organized, detail-oriented approach to calendar management, data entry , and general executive support. + Proven skills working… more
