- IT Concepts (Falls Church, VA)
- …individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, ... strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, or resolves… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secret **Public Trust/Other Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ... technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work in enterprise IT...to proactively track, monitor, and improve service delivery and end user support at the DHA. **WHAT… more
- Export-Import Bank of the United States (Washington, DC)
- …of a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End - User Support, Asset Management, Experience in ... of Helpdesk ticketing, problem resolution, and asset tracking systems in support of help desk operations. Oversees the contractor's work and their day-to-day… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Help Desk Manager** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** J0524-1898 ... and domestically. * Is responsible for managing daily operations of the Help Desk , guaranteeing timely and effective customer service. * Oversees Tier 2 and… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …required to have a Secret Security Clearance. In this role you will: + Manage the end user Help Desk support experience across our tenants for the Task ... Blue Rose is seeking a Help Desk Technician to support our work with a federal client. This is an On-Site role at Ft. Belvoir, Virginia and is open to US… more
- Export-Import Bank of the United States (Washington, DC)
- …Experience serving in the capacity of a Contracting Officer Representative (COR) for IT Help Desk , End - User Support, Network Operations and Engineering, ... for IT Infrastructure. This includes customer support, customer outreach (via user surveys, customer training, town hall meetings, users feedback, newsletters, etc.)… more
- Koniag Government Services (Arlington, VA)
- …off, and more. The Support Services Management Analyst II Senior (Editorial Assistant) will provide help desk and end - user desktop services for an office ... of approximately 500 IT users operating in both an unclassified and classified environment domestically and overseas and provide highly reliable, effective, timely and secure network support and services with minimal disruption to services and customers.… more
- Leidos (Washington, DC)
- **Description** Looking for an opportunity to make an impact? Leidos has an opening for an ** End User Services (EUS) Manager** on the ESA V program. ESA V is an ... The program provides a range of IT services, including help desk , desk side support,...can thrive, keep reading! **Primary Responsibilities Include:** + The End User Services Manager will be responsible… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help...communication or through telephone contact with the client or end user . + Addresses and resolves incidents ... Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** 7 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- We are currently looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 ... in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize...ticket tracking system, provide an initial acknowledgement to the end user validating receipt of the ticket… more
- CACI International (Fort Meade, MD)
- Help Desk Support Specialist Job Category:...to understand, resolve and explain the solution to the end user . Bring your experience to advocate ... Travel: Local * * * CACI is seeking a Help Desk Support Specialist to provide technical...for an improved user experience and real-world best practices applied to our… more
- General Dynamics Information Technology (Chantilly, VA)
- …**HOW A SYSTEMS OPERATIONS SPECIALIST WILL MAKE AN IMPACT** + Provide Tier 1 application help desk support. + A successful candidate will be tech savvy with a ... Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to...skills + Advanced experience with multiple web browsers + End user technical support skills + Documented… more
- Leidos (Washington, DC)
- **Description** Looking for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos Company) has an exciting Tier II agent- Associate ... AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide...(Remedy or ServiceNow), MS Office, O365, OneDrive and other end user software and hardware + Security+… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …- Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax ... resolutions, and creating and updating these documentation sources Troubleshooting end user issues by recreating the issue...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I** Location **Washington, DC** \# of openings **2** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... community. We are currently seeking a talented and motivated Help Desk Specialist I for a Full-Time...services such as creation, access modification, and deletion of end - user accounts. Manage incidents, Problems, and Service… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer ... the following tasks: + Tier I and Tier II Help Desk support during normal business hours...practices. + Utilization of ServiceNow ticketing system. + Provide End User Development (EUD) support service and… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play a pivotal...at least two of the following areas: technical and user documentation, end - user training, network… more
- General Dynamics Information Technology (Washington, DC)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...simple to complex IT issues + Assisting and supporting end -users with technical issues and questions related to software… more