- PlanIT Group (Rosslyn, VA)
- …to start to be upgraded to TS/SCI SSCM/MECM Experience required This is NOT a help desk role VMWare experience and Active Directory Experience required 4-5 years ... You have pride in knowing that the people you support are leading America's foreign policy through diplomacy, advocacy,... for problem escalation beyond the first tier of help desk You'll interact with network services,… more
- The Greentree Group (Washington, DC)
- Help Desk / User Support + Are you a tech enthusiast who loves solving complex problems? + Do you have a keen eye for detail and excellent analytical ... new challenges, we want to hear from you! ABOUT THE OPPORTUNITY As a potential Help Desk / User Support , you will have the opportunity to collaborate with… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secret **Public Trust/Other Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support ,Group Problem Solving,Information Technology ... technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work in enterprise IT...proactively track, monitor, and improve service delivery and end user support at the DHA. **WHAT YOU'LL… more
- Insight Global (Washington, DC)
- …assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes, ... Job Description We are seeking a talented Service Desk Analyst to support a Federal...using Active Directory to reset user passwords, create/delete user accounts and assign… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- … HELP DESK ANALYST (BDOS) Bowhead is seeking an User Security/GMT Help Desk Analyst to support our Department of State contract in Washington, DC. ... The User Security/GMT Help Desk Analyst...& Independent Verification & Validation (IVV) environments. + Restore Support Staff accounts within the various environments. + Create… more
- NuAxis Innovations (Vienna, VA)
- ** Help Desk Support Technician Intern**...travel in the DC metro area. **Essential Functions:** End user application support including: + User ... team NOW!We are currently seeking a talented and motivated ** Help Desk Support Technician** for...peripherals. + Maintain file servers; create shared drives, set user permissions. + Configure Office365 on mobile devices. +… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ...identify and correct core problem. + Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly ... Support , Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...individual workstations. + Acting as a resource to answer user questions about hardware and software issues. **WHAT YOU'LL… more
- General Dynamics Information Technology (Washington, DC)
- …of experience providing end- user support services. In addition, the Help Desk Managerwill have four (4) years of experiencemanaging a large, distributed ... Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support ,Information Technology (IT) Support… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...mobile device access issues (iOS and Android). + Utilize support applications to track user requests from… more
- General Dynamics Information Technology (Chantilly, VA)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,Technical Support ,Troubleshooting,Writing ... Record events, problems, status information, and resolutions in the help desk system. + Assist with manual...user experience with multiple web browsers + End user technical support skills + Documented experience… more
- Excentium (Falls Church, VA)
- …LEVEL: Secret CITIZENSHIP: US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support for incident ... of application software tools and/or infrastructure components. + The Help Desk Specialists provide support ...or through telephone contact with the client or end user . + Addresses and resolves incidents and requests; logs… more
- American Bankers Association (Washington, DC)
- … user computing needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic computer hardware, including ... to support current or proposed ABA corporate end- user computing platforms. The Service Desk Engineer...ABA. This includes receiving, prioritizing, documenting, and actively resolving end- user help requests and escalating incidents when… more
- ManTech (Falls Church, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Specialist** to join our team in **Falls Church, ... but are not limited to:** + Responsible for providing support to end- user community on difficult hardware,...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...and Territories. ITCS provides a wide range of end user technology support services to House Members,… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support ,Technical Support **Certifications:** Security CE ... And our work depends on a ** Help Desk Technician** joining our team to support ...and upgrade of computer hardware and software. + Provides end- user software troubleshooting and support . + Applies… more
- Nightwing (Sterling, VA)
- …our cybersecurity, intelligence, and services offerings. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Sterling, VA area. ... and teams in the operation of an enterprise digitization infrastructure. **Hours of Support may extend beyond core hours.** The position will include a variety of… more
- General Dynamics Information Technology (Arlington, VA)
- … Help Desk **Skills:** Customer Service, Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** Security+, ... And our work depends on a Help Desk Specialist joining our team to support ...and software. + Perform in-person customer service and phone support service to 4,000 end- user community. +… more
- ICF (Reston, VA)
- …a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst,** **with a Secret Clearance** to support upcoming needs ... scoped applications within the customer's ServiceNow environment. + Manage and address user support needs through tickets and RITMs within ServiceNow, focusing… more
