- General Dynamics Information Technology (Annapolis Junction, MD)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity ... looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1/ Level...substituted for experience. **Required Technical Skills:** Help desk related technical skills **Security Clearance Level :**… more
- RTX Corporation (Sterling, VA)
- …of our cybersecurity, intelligence, and services offerings. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Sterling, ... * Establish SOP for request escalation to Tier 2-3 level support * Establish and maintain an updated list...short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it… more
- Nightwing (Sterling, VA)
- …community, defense, civil, and commercial markets. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Sterling, ... scheduled Sponsor requirements * Establish SOP for request escalation to Tier 2-3 level support * Establish and maintain an updated list of KBAs (Knowledge Based… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... **Req ID:** RQ190684 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...identified and corrected in a timely manner. + Provide first- level telephone, email, and web support for computer systems,… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I**...other support entities when unable to resolve within Service Level Agreement (SLA). + Escalate to other support entities ... are currently seeking a talented and motivated **Tier I Help Desk Specialist ** for a...when an issue requires a higher level of technical skills. + Ensure trouble tickets are… more
- General Dynamics Information Technology (Washington, DC)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Specialist II are needed! Transform technology into ... **Req ID:** RQ191894 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...opportunity as a Help Desk Specialist II with...opportunity as a Help Desk Specialist II with GDIT. A career… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a ... highly skilled Senior Help Desk Specialist to join...the ministry. This individual serves as an advanced support specialist who assists junior- level support personnel when… more
- General Dynamics Information Technology (Chantilly, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,Technical Support,Troubleshooting,Writing **Experience:** 5 + ... GDIT, people are our differentiator. As a Systems Operations Specialist and help ensure the mission is...Record events, problems, status information, and resolutions in the help desk system. + Assist with manual… more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT… more
- M. C. Dean (Vienna, VA)
- ** Help Desk System Specialist 3 - Tysons, VA** ID **12654** Location **Tysons, VA** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist ** to...procedures and results. + Helping define and create system level access management in accordance with the customer's standards.… more
- M. C. Dean (Vienna, VA)
- ** Help Desk System Specialist 2 - Tysons, VA** ID **12922** Location **Tysons, VA** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist 2**...procedures and results. + Helping define and create system level access management in accordance with the customer's standards.… more
- P 11 Security, Inc. (Washington, DC)
- Help Desk Specialist II...with setting up new users in IDAM and multiple level security LDAP profiles * Installs and configures computers, ... Washington, DC (http://maps.google.com/maps?q=N/A+Washington+DC+USA+20340) Description The Help Desk Specialist II provides support to end users on a variety… more
- Global Resource Solutions (Washington, DC)
- …seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The ... Help Desk Specialist II provides support to end...Help Desk Specialist II provides support to end users on a...with setting up new users in IDAM and multiple level security LDAP procedures. + Installs and configures computers,… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist ** to be part of a dynamic team to ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
- M. C. Dean (Vienna, VA)
- ** Help Desk System Specialist - Tysons, VA** ID **11041** Location **Tysons, VA** Apply Now ... procedures and results. + Helping define and create system level access management in accordance with the customer's standards....and 2 Years of Relevant Experience + RelevantExperience: + Help Desk Support Functions with a Combination… more
- ManTech (Washington, DC)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- ManTech (Chantilly, VA)
- …service desks similar in size, scope, and complexity. + ITIL v4 Practitioner: Service Desk certification. + Active Help Desk Institute Support Center Manager ... The Service Desk Experience Manager (SDXM) will oversee the day-to-day...needs and ensure satisfaction. + Ensure that all service level agreements (SLAs) are met. + Monitor and report… more
- SAIC (Washington, DC)
- …for complex issues regarding response and resolution. Escalation point for Junior and Mid- level desk side engineers. Ability to act independently in a customer ... Level Support: + Lead junior, mid, and senior level techs as needed, provide expertise to help...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist… more