- Insight Global (Washington, DC)
- …directed against networks and critical national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, ... Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through… more
- M. C. Dean (Chantilly, VA)
- …+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, manufacturers, ... **System Administrator 2 - Chantilly, VA** ID **10511** Location **Chantilly,...are not limited to: + Manage physical security system support to meet service level agreements + Analyze physical… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/...days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first ... with a small team providing service availability monitoring and help desk support for internet-like...Time Off + 11Federal Holidays + Birthday Holiday + 2 -week fully paidSabbatical every 5 years + Emergency Facility… more
- M. C. Dean (Vienna, VA)
- …or + Bachelor's Degree and 2 + Years of Relevant Experience + RelevantExperience: + Help Desk Support Functions with a Combination of Phone and Desktop ... ** Help Desk System Specialist 2 - Tysons, VA** ID **11042** Location **Tysons, VA**...Support is required. + Must be able to obtain vendor… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... + Minimum 3 years of IT experience with IT administration and support experience with windows administration and management of Active Directory, DHCP, DNS,… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2 ** to join our ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 2 ** to join our team in Washington, ... DC. As a manager of Tier 2 services will provide second level escalation ...but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support ,Troubleshooting ... desk operations at the shift or small help desk level. Supervises non-exempt support...5+ years of related experience Required certs: 1. Security+CE 2 . PWS 9.1 GDIT IS YOUR PLACE: * 401K… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support ,Information Technology (IT) **Certifications:** CompTIA - ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS- 2200-0600 SUNDAY-THURSDAY Transform… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Department of Justice. The program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and maintenance, ... US Citizenship Our client is looking for a Deskside Support Technician to support the Enterprise Standard...where a ticket has been dispatched from the Service Desk or identified by the on-site user base *… more
- TAD PGS, Inc. (Laurel, MD)
- …Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support...+ Must have at least 4 years related Tier 2 Enterprise IT Technical support experience +… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5045/ help - desk - support - 2 ... GovCIO is currently hiring for a Help Desk Shift Supervisor (Evening 11am-8pm) to support ...of current technological issues and advancements. **Qualifications** Associate's with 2 - 5 years (or commensurate experience) Required Skills… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support ,Technical Support ,Troubleshooting ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician I Transform technology into opportunity as a … more
- ICF (Reston, VA)
- …division is a rapidly growing, entrepreneurial, technology driven department, seeking a motivated Help Desk /Business Analyst to support upcoming needs with ... Desk Analyst is responsible for providing frontline technical support to end users, ensuring timely diagnosis, triage and...2 + years' experience working with or as a service/ help desk engineer or tech operations professional… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/4786/ help - desk - support -coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS **Responsibilities** + Responsible for investigating and… more
- Nightwing (Sterling, VA)
- …our cybersecurity, intelligence, and services offerings._** Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Herndon, VA ... scheduled Sponsor requirements * Establish SOP for request escalation to Tier 2 -3 level support * Establish and maintain an updated list of KBAs (Knowledge Based… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The ... Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... **US Citizenship Required:** Yes **Job Description:** This position has 2 set weekly schedule options:** **Option 1: Midnight to...Service Desk Technician / Help Desk Analyst to provide world-class IT support … more
- ManTech (Falls Church, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Specialist** to join our team in **Falls Church, ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more