- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ...dedicated hardworking technicians to our team. As an IT Help Desk Technician + Your… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities**...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to … more
- Leidos (Odenton, MD)
- **Description** + 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a ... DOD customer in Fort Meade MD. This individual will help ascertain the nature of the support request, resolve...escalate to the appropriate work group, when necessary. The technician will be responsible for documenting all work in… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I Transform technology into opportunity ... as a Help Desk Technician with GDIT....as a Help Desk Technician with GDIT. A career in...looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier … more
- General Dynamics Information Technology (Washington, DC)
- …CmpTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help ...MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician .… more
- Insight Global (Washington, DC)
- Job Description An employer is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will ... be joining a team of about 20 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide Compensation: $22/hr to $24/hr. Exact compensation may vary based on several factors, including skills, experience, and… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- Red River (Chantilly, VA)
- …to include or escalate to others; you embrace a hard challenge. We are looking for a Tier 1 Technician to join our growing team! The Tier 1 Technician ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible… more
- Gama-1 Technologies (Silver Spring, MD)
- …perform these essential functions. + Responds to tickets and questions escalated from Tier I Call Center. + Answer user inquiries regarding computer software or ... Basic Qualifications + 2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS, including laptop and desktop… more
- TekSynap (Silver Spring, MD)
- … 3. + Research questions using available information resources, including an IT Help Desk knowledge base. + Install, configure, troubleshoot, diagnose, and ... days of hire) **Overview** We are seeking a Deskside Tier 2 Technician to join our team...the FDA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise… more
- Parsons Corporation (Reston, VA)
- …space domain? We need your help . Our Team is looking for a **Service Desk Technician ** . In this role you will maintain Information Technology (IT) systems ... (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis and resolution of… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- Guidehouse (Arlington, VA)
- …Required** **:** None What You Will Do **:** Guidehouse is seeking an entry level help desk technician to support our clients. The successful candidate will ... institution. + Minimum 6 (six) months experience within an internship or, Tier 1 help desk or call center. + Basic troubleshooting and problem-solving… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity ... as a Help Desk Technician with GDIT....as a Help Desk Technician with GDIT. A career in...looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier … more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... the heart of our nation's capital. As a Service Desk Technician / Help ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELPDESK… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELPDESK… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier… more
- Leidos (Washington, DC)
- …client in the Healthcare sector. The program provides a range of IT services, including help desk , desk side support, Windows & Mac workstation support, ... field locations in Boston and Dallas. + The Service Desk team is responsible for providing Tier ...contract SLA reporting. + Generate and evaluate ticket queue/individual technician metric reports from ZenDesk. Perform analysis and enhancement… more
- General Dynamics Information Technology (Falls Church, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Administration, ... Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ CE Certification - CompTIA, ITIL...DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing… more