- General Dynamics Information Technology (Falls Church, VA)
- …GDIT, people are our differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier II support to users. To be ... (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This is ... will serve as the initial point of contact for IT -related field problems. In this capacity you will provide...+ 5 years of experience with End User Support operations (Helpdesk, Service Desk, End User Support). + Must… more
- Cinteot (Annapolis Junction, MD)
- …Support Specialist 1 Description: The Hardware Technician ( IT Field Support Specialist 1) provides Tier 2 and 3 on-site and remote supports for computer ... & telephone systems + Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation + Support… more
- Koniag Government Services (Washington, DC)
- …Specialist is an integral component of a team supporting our HUD client's IT Modernization effort to provide a single Operations & Maintenance (O&M) ... is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department of Housing and Urban… more
- SAIC (Washington, DC)
- …to check logs and interface status + Escalate - Contact and liaison with DOT Tier III teams, open and assign ITTSM tickets. Open and manage tickets with outside ... repository. + Act as on-site troubleshooting and repair support for ExecHelp and Tier III teams during off-hours (ie, Hands-on at Data Center, escort un-badged… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means connecting ... Specialist ** joining our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA. The Joint Strike Fighter...Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations . + **Certification Requirements** :… more
- General Dynamics Information Technology (Arlington, VA)
- …customers seeking help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing ... None **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Operations , IT Service Desk, IT Troubleshooting,Technical Support **Certifications:**… more
- National Gallery of Art (Washington, DC)
- …the EBS has been decommissioned. Responsibilities As the Information Technology Specialist , you will: Provide technical expertise in database query and application ... of Oracle E-Business Suite and Cloud Financials with technologies, database tier components, application tier components, system interface capabilities,… more
- NTT America Solutions, Inc. (Washington, DC)
- …and administration of SAP S/4HANA and addressing ticket escalations from our Tier 1 support while maintaining defined SLAs. This support includes the testing ... new products to reduce costs, simplify the operational support. + Prepare end-user, tier 1 support, and internal documentation for system processes and workflows. +… more
- Amentum (Arlington, VA)
- Amentum is currently seeking a **Telecommunications Specialist ** to join our dynamic team in the Arlington, VA area. In this position you'll be a part of a team that ... maintain special accesses. Responsibilities: + Work as the Telecommunications Specialist responsible for availability, performance and testing of operational mission… more
- CACI International (Arlington, VA)
- …intended. + Communicate with external agencies interfacing with IPPS-A as needed to support operations . + Escalate incidents to Tier III support as needed. + ... Technical Support Specialist Job Category: Information Technology Time Type: Full...VA. You will provide incident resolution to customers with IT Service problems related to complex PeopleSoft and Non-PeopleSoft… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …of DoD Travel systems and regulations Security - complete and submit a tier 3 ( IT -II) Must obtain/maintain a favorable FBI National Criminal History ... Defense Travel Program Strategic Communications Specialist Category Communications Description Organization Established in 2006, Interactive Government Holdings,… more
- Insight Global (Andrews Air Force Base, MD)
- Job Description An employer is seeking a Secret Cleared LAN VoIP Network Specialist II to work onsite at Joint Base Andrews, MD. This position is responsible for ... Unified Capabilities Requirements, and Time Division Multiplexing (TDM). Essential Job Functions Provide Tier 2 and Tier 3 support for Voice systems. Ensure the… more
- Chenega Corporation (Fort Belvoir, VA)
- Hardware Configuration Management Specialist Ft. Belvoir, VA Join our Talent Network Hardware Configuration Management Specialist Ft. Belvoir, VA C-CHR-24-043 ... Mobile Radio. + Write and edit communications materials based on Information Technology ( IT ) concepts and terminology. + Translate technical IT information into… more
- Leidos (Washington, DC)
- …Enterprise Information Technology Secure Services & Support (HEITS) for the continual operations and maintenance and evolution of the Homeland Secure Data Network ... Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with...personnel. + Ability to quickly learn new systems and IT concepts. + Strong problem solving and decision making… more
- Library of Congress (Washington, DC)
- …management related special assignments for the Assistant Register and Director of Operations . Assists in the formulation and implementation of the short- and ... upon the agency's organizational structure and Human Resources policies, processes, operations , and procedures and works with Copyright Office managers and… more
- Public Consulting Group (Washington, DC)
- …Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies ... Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We… more
- Koniag Government Services (Washington, DC)
- …User Support Specialist is an integral component supporting our HUD client's IT Modernization effort to provide a single Operations & Maintenance (O&M) ... an experienced highly qualified professional SME Computer User Support Specialist to support KDS, and our Department of Housing...There is day-to-day communication with the HUD Region 4 IT Director. + Tier II (HUD Headquarters… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Provide ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help...diagnosis and resolution of problems. + Provide support to IT systems including day-to-day operations , monitoring and… more
- ICF (Washington, DC)
- …embedded in the client site, and hybrid. Key Responsibilities: Help Desk Support Specialist responsibilities include: + Supporting the operations of the ORR ... divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to support help desk... will use his/her expertise to support help desk operations , generate report, and support system changes as needed.… more