- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Junior ** ** Help Desk Support ** to join our ... Identifies and proposes potential improvements to procedures + This junior role serves as the primary point of contact...senior personnel + Collaborate and share work with other Help Desk Support Is. **Basic… more
- NuAxis Innovations (Washington, DC)
- ** Junior Help Desk Technician** Location...and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than ... team NOW! We are seeking a talented and motivated ** Junior Help Desk Technician** for...their interactions with users that may adversely impact customer support and report it. + Be able to provide… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept… more
- Alliance Defending Freedom (Lansdowne, VA)
- …to view our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for ... a highly skilled Senior Help Desk Specialist to join us in...for the ministry. This individual serves as an advanced support specialist who assists junior -level support… more
- DLA Piper (Washington, DC)
- …be managing staff and operations of a 5x12 Service group. + Sets priorities, provides support and direction to Help Desk staff. Oversees the onboarding and ... and with the appropriate urgency; manages and reports on support SLA's. The Service Desk will be... junior staff. Working knowledge of ServiceNow and Help Desk / Service Desk … more
- ManTech (Falls Church, VA)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... ManTech is seeking a motivated, career and customer-oriented **Principal Help Desk Specialist** to join our team...but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and… more
- KeenLogic (Alexandria, VA)
- …information that can be handed off to the agency Tier III team. + Perform help desk support for a variety of office automation, telecommunications, and ... KeenLogic is currently looking for a talented and self-motivated Junior Systems Analyst with the ability to work in...III support . Experienced understanding functions of the help desk system in order to enter… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support ,Technical Support ... the operations + Provide support for escalated issues from help desk analysts **Qualifications:** Education: Associates Degree with 1+ year of IT experience… more
- Chenega Corporation (Springfield, VA)
- …are being addressed in a timely manner + Provide technical assistance and telephonic support for Service Desk to Intel Customers. + Maintains documentation of ... Level Agreement Requirements for calls answered and resolved. + Help provide technical assistance and support for...Workflow Management services + Provide technical assistance and telephonic support for Service Desk to Intel Customers… more
- ManTech (Washington, DC)
- …but are not limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible for providing support to end-user community on difficult ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...questions, and use. + Provide training and guidance to junior service desk personnel. + Provides resolutions… more
- Serco (Washington, DC)
- …Command (NAVSEA) Amphibious Warfare Program (PMS377). In this role, you will help oversee Financial Execution Support .Serco's Naval Acquisition and Sustainment ... **Position Description** We're seeking a dynamic and experienced candidate to serve as a Junior (Navy ERP) Financial Analyst supporting the Naval Sea Systems… more
- Chenega Corporation (Springfield, VA)
- Junior Helpdesk Specialist- VA Springfield, VA Join our...user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call ... C-CARS-24-013 Summary: Helpdesk Specialist provide superior customer service in support of customer request when contacting the Single-Point-of-Contact IT Service… more
- Serco (Washington, DC)
- …Command (NAVSEA) Industrial Operations Directorate (SEA 04). In this role, you will help oversee Planning and Program Support , Financial Execution Support , ... a dynamic and experienced candidate to serve as a Junior Financial Systems Analyst supporting the Naval Sea Systems...Management and Audit Readiness / Accountable Property Owner (APO) Support **This position is contingent upon your ability to… more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that… more
- Serco (Washington, DC)
- …Submarine Force. Serco-NA is seeking a motivated individual to provide logistic and maintenance support to one of our customers with the US Navy in the Washington, ... area. In this role, you will: + Track Maintenance ILS products to support certification NEWCON VIRGINIA Class Submarines. + Manage GPETE (Government Purchased Test… more
- Serco (Columbia, MD)
- …DoD contracting, or DoD contract management. Our team provides business support and expertise to include tracking program status, monitoring cost, schedule ... Contracting Specialists. + Contribute to the maintenance of current resources to support the day-to-day mission activities. In compliance with state and local laws… more
- Serco (Columbia, MD)
- …of design decisions. + Develop assemblers, compilers, simulators, drivers, board support packages, health & status monitoring packages, and other low-level software. ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Amentum (Washington, DC)
- …+ Assist with configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with core IT principles ... our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to...embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Proven experience in data center operations, system administration, database management, help desk operations, network design, project management, and technical ... **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for...projects as required. + Acts as a lead for junior and mid-level staff; leads and mentors direct report(s)… more