- ConsultNet (Mclean, VA)
- …during development by clarifying requirements, providing feedback, and testing changes Support end - user feedback activities, such as user acceptance testing, ... Determine the requirements for features and/or enhancements using techniques such as user interviews, group feedback sessions, and direct observation Spend time with… more
- Ensono (Washington, DC)
- Manager - End User as a ServiceRemote - United StatesJR009990 ** Manager , End User Services** At Ensono, our **Purpose is to be a relentless ally, ... world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients...+ 1-2 years' experience in Team Lead, Supervisory or Manager Position within an end user… more
- Leidos (Washington, DC)
- …to client needs and be able to provide leadership to service desk and end user service provisioning. The PM will collaborate with a diverse workforce ... **Description** Leidos is looking for an ** End User Services Program Manager...with the ability to guide, direct, and lead customer service discussions to resolve end - user … more
- Leidos (Washington, DC)
- **Description** Looking for an opportunity to make an impact? Leidos has an opening for an ** End User Services (EUS) Manager ** on the ESA V program. ESA V is ... can thrive, keep reading! **Primary Responsibilities Include:** + The End User Services Manager will...productivity. + Establish a meeting rhythm with the customer End - User Service lead on a… more
- Amazon (Arlington, VA)
- …collaborating across borders, time zones, and organizations. We built Amazon Web Services End User Computing (EUC) services to give companies the agility to ... workforce productivity, we are looking for a software development manager to build a new service to... to realize that vision. More information about Amazon End - User Computing can be found here:… more
- IT Concepts (Falls Church, VA)
- …innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, ... with Bachelors + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). + DHA experience strongly preferred. +… more
- Marriott (Bethesda, MD)
- …Inc. is looking for a Systems Engineer to join its Technology Workplace Products End User Tools team. The Systems Engineer serves as a Subject Matter ... issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to...manner. + Performs other reasonable duties as assigned by manager . **California Applicants Only:** The salary range for this… more
- SAIC (Washington, DC)
- …processes and strategies with an emphasis on timely IT services and support. As the User Experience Service Delivery Manager , you will be responsible for the ... overall performance and management of End User Experience operations. You will supervise...Lead communication between SAIC and key Government Personnel regarding User Experience, Service Desk, and Site Support… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Help Desk Manager ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** J0524-1898 ... of the Help Desk, guaranteeing timely and effective customer service . * Oversees Tier 2 and Tier 3 support...in technology and business requirements is crucial. The Helpdesk Manager must be open to learning new technologies and… more
- Navy Federal Credit Union (Vienna, VA)
- …services for the organization's network systems, applications, and data migration/integration solutions for end user requirements and needs for the AEM as a ... and trends. The role requires broad experience with Adobe Experience Manager and Adobe Experience Cloud technologies. Assisting with planning, designing, developing,… more
- General Dynamics Information Technology (Falls Church, VA)
- …NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk,People ... latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user … more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our team. This ... be based out of **Washington, DC** . As a manager of Tier 3 services will provide third level...+ Always available to the customer and to the end - user to troubleshoot hardware and software issues… more
- Capital One (Mclean, VA)
- …and methods and leading others in the process + Participating in and leading end -to- end service experience design by: + Researching to understand customer ... VA - McLean, United States of America, McLean, Virginia Manager , Service Designer - The Accelerator At...passionate about human centered design methods that advocate for user needs and bring effective, scalable solutions to our… more
- KPMG (Washington, DC)
- …updated when required by appropriate parties); and monitor console adoption and end user experience by analyzing metrics, soliciting stakeholder feedback, and ... **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery...to use Personal Time Off; one is at year end and the other is around the July 4th… more
- Xerox (Washington, DC)
- …and contract delivery of outsourcing/facilities management to end user customers. Activities involve maintaining contracted service levels resulting ... Service Delivery Manager **General Information** Press... Service Delivery Manager **General Information** Press space or enter keys...The salary range above represents the low and high end in the local currency of Xerox's salary range… more
- SAIC (Washington, DC)
- **Description** The service delivery manager is accountable and responsible leading a team of approximately 160 professionals in the delivery and ownership of ... service desks and on-site deskside services, the service delivery manager owns the policies, processes...and complexity, as described above. 1. Proven experience delivering service solutions that improve customer / user experience… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Product Design Lead, Manager level The Design team at Capital One is at the forefront of enriching our ... belonging, and elevate one another. We are passionate about advocating for user needs and delivering innovative, accessible, and world-class products that redefine… more
- Intermountain Health (Washington, DC)
- **Job Description:** Join our team as an HR Service Management Leader! Are you a dynamic leader with a passion for driving success and innovation? We're looking for ... an experienced Program Manager to align leaders and drive strategic initiatives within the HR service delivery area. As part of our team, you will manage… more
- Ryder System (Washington, DC)
- …others and gains understanding. + Effectively and clearly communicates to the end - user community, tailoring the communication style/method to the specific need ... Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of… more
- Marriott (Bethesda, MD)
- …and emerging technologies to ensure that Marriott has the right platforms to support end user experience monitoring and remote control. + Collaborate with key ... team is looking for an experienced Senior Technology Product Manager that can plan and drive the strategy and...and delivery of responsible platforms. + Advocate for the end user by developing a deep empathy… more
