- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer ... the following tasks: + Tier I and Tier II Help Desk support during normal business hours...repair part(s) and provide a suggested source to the MID management team for their purchase. + Image all… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... Level SA. + 10 Years no degree for Mid Level SA. Candidates are required to...and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution… more
- Serco (Washington, DC)
- **Position Description** We're seeking a dynamic and experienced mid - level , ship, Test and Evaluation (T&E) engineer to join Serco's Amphibious Ship Section. The ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/65045/ mid - level -ship-t%26e-engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Serco (Herndon, VA)
- …you must be willing and able to deploy anywhere in Zone 2. The Mid - Level FEMA Consultant will include professional and non-professional personnel to provide ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/64961/fema-consultant- mid - level /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …activities of configuration and operation of IT systems. + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Optimizes ... troubleshoots, maintains integrity and configures network components. + Provides Tier 2 ( Help Desk ) problem identification, diagnosis and resolution of problems.… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. * After hours on-call required Requirements TS/SCI with ... poly required + High School/GED and 19 years of experience + A Bachelor of Science may substitute for 5 years of experience + Experience managing user authentication within Splunk including RBAC/ABAC + Strong organizational, communication, and collaboration… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... resolution of problems. Provides support for the escalation and communication of status to management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **DevOps Engineer ( Mid ) - US Citizenship Required** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fairfax **Position ... with a strong security focus and extensive experience to help with DevOps security initiatives and implement best practices...on analytics regarding software and hardware usage. * Provide level 2 technical support. * Perform root cause analysis… more
- Serco (Washington, DC)
- …communication skills, as well as presentation skills. + High comfort level working with and around all military/organizational levels, clients, customers, suppliers, ... desired: legacy data management, large data migration efforts, transition of enterprise- level IT capabilities, modernization, and compliance with data standards. +… more
- Lockheed Martin (Annapolis Junction, MD)
- …Experience with enhanced workflows \- DevSecOps and Automation of CI/CD pipeline \- Help Desk and 24X7 system call\-in and on\-call support/maintenance \- This ... place of new development, and requirements analysis and synthesis from system level to individual software components\. \- Agile development and delivery of software… more
- Serco (Crystal City, VA)
- …and effectiveness. + Participate in special studies. + May provide leadership for lower- level employees and other colleagues at the JPO and in industry. + Provide ... process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures. **Company Overview** Serco Inc.… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Development InfoStructure (Rosslyn, VA)
- …in our people! Overview Development InfoStructure (Devis) is currently seeking an experienced Help Desk Specialist to provide support for a US international ... in Rosslyn, VA! Responsibilities + Interface with IRM / MID Support to resolve service-related issues. + Onboard Support...incoming requests and reported issues Follows and adheres to Help Desk standards and practices indicated in… more
- SAIC (Washington, DC)
- …plus. + Customer service and communication skills + Troubleshooting Microsoft Windows 10 ( mid - level ) + Installation and configuration of new machines in a ... Appointees, Senior Executives, and their Administrative Assistants. The Executive Help Manager will be responsible for driving our support...Windows environment ( mid - level ) + Smart cards / PIV cards… more
- CACI International (Fort Meade, MD)
- …upgrading software, implementing file backups, and configuring systems and applications. + Second level escalations on the service desk team; resolve level ... Specialist, you will be the escalation point for client queries, providing second- level service by addressing tickets on our SolarWinds platform. Join our 24x7… more
- Leidos (Washington, DC)
- …OS, version 10 + Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software + Basic network troubleshooting skills + ... be a wise investment in your career and in yourself. Leidos is seeking a Mid - level Desktop Support Technician to support a government site in Washington DC as… more
- Stantec (Washington, DC)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. By ... most complex projects. Stantec is working with multiple utilities in the Mid -Atlantic area to develop innovative, sustainable, and efficient solutions to their… more
- Serco (Washington, DC)
- …programs.You will be part of a 11-person Business Financial team consisting of senior, mid and junior level Business Financial Analysts that works closely with ... team of six Business Financial Analyst consisting of senior, mid and junior level . + Work closely...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more