- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Service Desk Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Washington **Position ... TOP SECRET CLEARANCE IS REQUIRED CGI Federal is currently looking for a Service Desk Analyst with active Top-Secret clearance to support a large project… more
- CAI (Washington, DC)
- …Number** R3770 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- Insight Global (Washington, DC)
- Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through ... national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes,… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Robert Half Technology (Alexandria, VA)
- Description We are offering a long term contract employment opportunity for a Help Desk Analyst III in Alexandria, Virginia. The role demands an individual with ... Directory, Computer Hardware, Configuration Management, and Deployments. The Help Desk Analyst III will be expected to...ability to multitask and prioritize tasks * Demonstrated customer service skills * Ability to work independently and as… more
- Carrington (Washington, DC)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- CACI International (Ashburn, VA)
- Service Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing...not). _Desired:_ + Experience or education with information systems analyst or business analyst work. + Experience… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- American Institutes for Research (Washington, DC)
- …Information Technology (IT) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid role bridging ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...experience leading or managing an IT Helpdesk or IT Service Desk . + Knowledge of contemporary information… more
- Axxum Technologies (Washington, DC)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer ... current state of IT services and support ongoing continual service improvement. Key focus areas for this role involve...various IT support systems such as ServiceNow/Remedy, SCCM, Help Desk ACD data, Active Directory, and various computing end… more
- Office of the Secretary (Gaithersburg, MD)
- Summary This vacancy is for a Program Analyst in the Office of the Secretary within the Department of Commerce. Responsibilities As a Program Analyst , you will ... administration, account administration, network & desktop support, security, Help Desk & Customer Support and software configuration management. Confidently and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …a variety of projects * Will work with customers to coordinate the provision of Service Desk services and Monitoring services. * Meet with the customer to ... Trust/Other Required:** None **Job Family:** Functional Experts **Skills:** Communication,Customer Service ,Working Independently **Experience:** 15 + years of related experience… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more