- Leidos (Rockville, MD)
- …Leidos' Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst ( Tier 3 support)** to ... the ability to obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are expected to possess exceptional customer engagement,… more
- Deloitte (Washington, DC)
- …in computer science, information systems, or other technology-related field + 2+ years of Service Desk or relevant IT experience + Must be legally authorized to ... : Ensure systems are functional post-resolution and gather feedback to enhance service . + Installation Support : Assist with new hardware and software installations… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise ... and will be a fully on-site position. The Senior Service Desk Analyst provides technical...Experience + ServiceNow experience a plus + Experience with Tier 3 Help Desk Support + Strong… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure… more
- ManTech (Herndon, VA)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our team in the ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician.… more
- Robert Half Technology (Washington, DC)
- Description Robert Half is looking for a Help Desk Analyst II to join our team. If you have a can-do attitude and are looking to be part of a highly motivated ... team, this position is for you. Service Desk Analysts represent the ...end users. It is also required for this Help Desk Analyst position to know how the… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...as part of the Application Support team responsible for Tier 1 through Tier 2 support leveraging… more
- Robert Half Technology (Washington, DC)
- Description We are in search of a Help Desk Analyst I to join our team in WASHINGTON, District of Columbia. In this role, you will be responsible for a variety ... 365, and Active Directory. Responsibilities: * Manage and track incidents and service requests via ServiceNow, escalating when necessary to ensure prompt service… more
- William C Brown Inc (Bowie, MD)
- …Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base… more
- Koniag Government Services (Alexandria, VA)
- …support shall include issue detection and resolution prioritized by issue severity. + The Agency Tier 1 Help Desk is the primary point for issue management and ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …clearance + Current CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...fast-paced environment + Exceptional customer service skills with the ability to multitask + Excellent… more
- Koniag Government Services (Alexandria, VA)
- …support shall include issue detection and resolution prioritized by issue severity. The Agency Tier 1 Help Desk is the primary point for issue management and ... Koniag Government Services company, is seeking a Sr Financial Analyst -Contract Program Manager with a Secret Clearance to support...period of 30 days to ensure minimum disruption to service and to prevent degradation to work in progress.… more
- SHINE Systems & Technologies (Reston, VA)
- …with CI polygraph + Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support. + Ability to work in a ... is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of...fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding… more
- Randstad US (Bethesda, MD)
- sap wfm analyst . + bethesda , maryland (remote) + posted 7 days ago **job details** summary + $90 - $100 per hour + contract + bachelor degree + category computer ... job summary: Randstad Federal is seeking an SAP WFM Analyst in support of a federal program at Navy...custom business solutions supporting SAP WFM module (in a Tier 3 environment) is preferred. + Demonstrated experience presenting… more
- CACI International (Annapolis Junction, MD)
- Business System Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) + Responds to complicated user questions +… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... to confidently present recommendations to very senior leadership (eg, 3-star admirals, Tier 3 SES) as well as respectfully convey dissenting opinions based on… more
- Jacobs (Fort Belvoir, VA)
- …you can evolve, grow and succeed - today and into tomorrow._ **T** NOC personnel provide Tier I / II customer service support to the US ARMY INSCOM customers. ... including hot, dusty, cold, icy and windy climates. **Physical Requirements** + Sitting at desk . Phone use and PC or laptop. Filing required. May require lifting and… more
- CACI International (Chantilly, VA)
- …changing environment . Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred . Degree ... Integrated Service Center Account Manager Job Category: Information Technology...CompTia A. CompTia Server. CompTia Network. HDI Customer Help Desk Analyst . Microsoft Office Specialist -… more
- Radiant Digital (Arlington, VA)
- …Work hours per week: 40 Duration: 6 Months + Clinet is looking to hire a Tier -1 Help Desk Analyst to respond to phone, portal, email submitted Incident ... customer service skills, excellent communications skills and recent Help Desk experience. The client processes their tickets via ServiceNow. Requirements: * Must… more