- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution in… more
- General Dynamics Information Technology (Washington, DC)
- …IT Service Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction as needed ... **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support,IT Service Delivery,Technical Support **Experience:** 5 +… more
- System One (Bethesda, MD)
- …of a Federal IT Service Desk . We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team. As the IT ... Service Desk Tower Lead , you will be responsible...v3 or v4 Foundation Certified (or HDI Manager Level) onsite with a minimum of 10 years of experience… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager** . This opening is for an IT Services program supporting a federal client in the Healthcare ... to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT...Trust Clearance. be local to the DC area for onsite requirement of 3 days a week in our… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will...Level: Active Top Secret + Location: Downtown DC; 100% onsite \#GDITpriority The likely salary range for this position… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support,Help Desk Support,Remedy Help Desk … more
- General Dynamics Information Technology (Washington, DC)
- …software upgrades, and other environmental changes; + Minimize calls to the Help Desk by developing a rapport with assigned offices and suggesting systems management ... Working with project leadership to ensure support teams maintainprogram service levels; + Adhering to a formal change control...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Epsilon, Inc (Arlington, VA)
- **Systems Administrator Lead ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... paid Holidays, and 401(k) with immediate contribution. **Where you'll work:** You will work onsite in Crystal City, VA initially and then transition to onsite in… more
- Epsilon, Inc (Arlington, VA)
- **Deskside Technician Lead ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... paid Holidays, and 401(k) with immediate contribution. **Where you'll work:** You will work onsite in Crystal City, VA initially and then transition to onsite in… more
- Epsilon, Inc (Arlington, VA)
- **Network Administrator Lead ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... paid Holidays, and 401(k) with immediate contribution. **Where you'll work:** You will work onsite in Crystal City, VA initially and then transition to onsite in… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst Lead ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in ... paid Holidays, and 401(k) with immediate contribution. **Where you'll work:** You will work onsite in Crystal City, VA initially and then transition to onsite in… more
- Indigo IT, LLC (Washington, DC)
- … Desk staff providing technical expertise and effective customer service to ensure that AV presentation, multi-media presentation and media-playback equipment ... supervision, timesheet approval and reporting requirements. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: + Lead the Continuous Service Improvement (CSI) activities to… more
- Gama-1 Technologies (Silver Spring, MD)
- …and configure Windows 10/11 Image support + At least 3 years of experience for Help Desk Tier II onsite and remote support experience in a medium to large ... Operating System Baseline and will be required to support local onsite workstations (Windows, Macintosh, Linux, operating systems), tablets, printers, copiers,… more
- CompuCom (Washington, DC)
- …team. We are currently seeking a qualified **Level 2** **Field Service Technician** for an ** onsite ** position in Washington, DC. ... effectively both written and verbally, with customers, peers, Team Lead , and / or Service Delivery Manager...customer support, operations, and processes + Min 1 OEM Desk / Notebook knowledge + Dell Enterprise knowledge +… more
- Epsilon, Inc (Arlington, VA)
- …paid Holidays, and 401(k) with immediate contribution. **Where you'll work:** You will work onsite in Crystal City, VA initially and then transition to onsite in ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Epsilon, Inc (Arlington, VA)
- …paid Holidays, and 401(k) with immediate contribution. **Where you'll work:** You will work onsite in Crystal City, VA initially and then transition to onsite in ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Epsilon, Inc (Arlington, VA)
- …paid Holidays, and 401(k) with immediate contribution. **Where you'll work:** You will work onsite in Crystal City, VA initially and then transition to onsite in ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Guidehouse (Mclean, VA)
- …overall employee experience. The ideal candidate would exude professionalism, maintain a customer service forward mentality, and always lead with respect for our ... jump into the role as the International Headquarters' Front Desk Receptionist. This individual will serve as the first...or other communication promptly and courteously, with a customer service focus. + Perform a wide variety of general… more