- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...be available to work a hybrid schedule with an on- site requirement in Sterling, VA** **You're good at:** + Understanding ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: The Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations including all front ... have strong customer services skills and ensure excellent guest service is provided. This position reports to the General...Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... self-motivated individual to perform the duties of a Help Desk Lead to support a potential future...I/II/III (eg, Tier I (phone and e-mail), Tier II (on- site , floor), Tier III (advanced hardware and software break/fix)),… more
- Guest Services (Mount Rainier, MD)
- …services for guests in a friendly and efficient manner. This position reports to the Front Desk Manager and Front Desk Lead . Job Description: Wage: $17.77 - ... Clerk must have the ability to perform all desk attendant functions including provide excellent service ...co-workers in English. + Physical presence at the job site is essential to perform job duties . EQUIPMENT… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- The Gathering Spot (Washington, DC)
- …Concierge Oversight Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member ... and opportunities flourish. The Opportunity We're seeking an exceptionally warm, service -driven, and community-minded Community Experience Lead to be the… more
- Cherry Bekaert (Tysons Corner, VA)
- …have the opportunity to work onsite from our Tysons Corner office. The Office Service Lead is a recognized subject matter expert responsible for leading ... operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to… more
- General Dynamics Information Technology (Washington, DC)
- …+ Ensuring quality delivery of Engineering Tier 3 support in coordination with the Service Desk to resolve network outages **WHAT YOU'LL NEED TO SUCCEED:** ... make a personal impact as an **Infrastructure Engineering Task Lead ** supporting an HHS customer. GDIT is your place...Network engineering + Security engineering + New / upgraded site installation engineering + Data center design and enhancement… more
- NANA Regional Corporation (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . + Responsible for managing and setting ... of the team, including Network Engineers/Network Administrators to ensure service quality and network efficiency. **Responsibilities** + Develops and implements… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting...years in a leadership role. + Demonstrated experience managing service operations teams such as Help Desk ,… more
- Leidos (Arlington, VA)
- …objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure compliance with ... Business (LOB) Manager** to join our mission-focused team and lead IT service delivery for a high-visibility...Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible… more
- Capital One (Mclean, VA)
- …stakeholders and Legal subject matter experts, while communicating with the Deal Desk and individual Sales associates to ensure each transaction reflects business ... and Sales strategies. **Negotiating and Drafting** **:** You will lead negotiations with Fortune 500 customers and ensure that...and procedures and flag operational risks for the Deal Desk , identify Legal risk, and exercise sound judgment to… more
- Marriott (Bethesda, MD)
- …during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party ... and deployment of approved knowledge articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident routing. +… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- Alaka'ina Foundation Family of Companies (Silver Spring, MD)
- …web-based ads, list serves, etc.), coordinating study-related costs and expenditures with the site lead and portfolio manager. + Assist in tracking advertising ... smooth operation of clinic flow. + Assist in maintaining and updating front desk calendar, MS Outlook calendars, and quarterly calendar board as necessary. + Front… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network and the… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... provides IT Infrastructure management throughout the NCR. You will lead a large team of IT Field Service...contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network… more
- NANA Regional Corporation (Washington, DC)
- …Bases and Stations worldwide, ensuring application functionality, development, maintenance, and service desk operations align with United States Marine Corps ... are seeking a highly qualified Program Manager (PM) to lead and manage the execution of a task order...Oversee daily operations supporting system administration, application development, and service desk support. + Ensure service… more