• Senior Service Desk

    ManTech (Washington, DC)
    …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Support Specialist - Tier 2** to join our team ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
    ManTech (10/22/24)
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  • Service Desk Specialist

    ManTech (Washington, DC)
    …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 3** to join our team in ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...Management to diagnose and resolve problem. + Responds to tier two and higher trouble tickets. + Ensures problem… more
    ManTech (10/31/24)
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  • Service Desk Specialist

    General Dynamics Information Technology (Arlington, VA)
    …We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...into opportunity. And our work depends on a Help Desk Specialist joining our team to support… more
    General Dynamics Information Technology (12/22/24)
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  • Help Desk Tier I Specialist

    RightDirection Technology Solutions LLC (Washington, DC)
    …GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide ... Help Desk Tier I Specialist ...Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
    RightDirection Technology Solutions LLC (11/04/24)
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  • Help Desk Tier I - TS/SCI…

    General Dynamics Information Technology (Bethesda, MD)
    …Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow… more
    General Dynamics Information Technology (11/19/24)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
    General Dynamics Information Technology (11/27/24)
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  • Help Desk Specialist I

    NuAxis Innovations (Washington, DC)
    …to his/her job, team, and community. We are currently seeking a talented and motivated ** Tier I Help Desk Specialist ** for a Full-time position. **Job ... Summary:** The Tier I Help Desk Specialist must apply fundamental concepts, processes,...issues. + Intercept and initiate resolution of IT customer service requests via telephone, chat, fax, or e-mail. +… more
    NuAxis Innovations (12/20/24)
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  • IT Operations Specialist ( Tier 2)…

    General Dynamics Information Technology (Falls Church, VA)
    …Help Desk **Skills:** Communication,Help Desk Administration,Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ ... are our differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier ...IT Service Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:**… more
    General Dynamics Information Technology (12/21/24)
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  • Systems Operations Specialist /Help…

    General Dynamics Information Technology (Chantilly, VA)
    …**MAKE AN IMPACT** + Customer is seeking a talented and motivated Systems Operations Specialist to provide Tier 1 application helpdesk support. + As a secondary ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,Technical Support,Troubleshooting,Writing **Experience:** 5 + years of related… more
    General Dynamics Information Technology (12/13/24)
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  • Help Desk Support Specialist

    Leidos (Washington, DC)
    …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... of Leidos has a career opportunity for a **Help Desk Support Specialist ** to be part of...Support includes the management and support of Incident Tickets, Service Requests, Change Requests, System Performance, and Identity Management… more
    Leidos (12/04/24)
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  • Tier 2 Helpdesk Specialist

    Leidos (Ashburn, VA)
    **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. ... degree + 5 years of experience with End User Support operations (Helpdesk, Service Desk , End User Support). + Must currently possess an active Top Secret… more
    Leidos (12/20/24)
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  • Desk Side Engineer Senior (Wireless Lead)

    SAIC (Washington, DC)
    …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
    SAIC (12/17/24)
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  • Desk Side Engineer - Senior (IMAC Lead)

    SAIC (Washington, DC)
    …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
    SAIC (12/17/24)
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  • Journeyman Computer User Support Specialist

    Koniag Government Services (Washington, DC)
    …facilities and cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide Tier Zero (0), One (1), Two (2), and ... balancers, servers, hubs As requested via Work Orders and Service Desk Tickets. + Integrate and deploy...Desk Services phone line in the following order: Tier Zero (0), Tier One (1), … more
    Koniag Government Services (11/15/24)
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  • IT Support Specialist Senior (Incident…

    SAIC (Washington, DC)
    …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support...problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager… more
    SAIC (12/17/24)
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  • Navsealogcen ITSS -Computer user specialist

    IT Partners,Inc (Herndon, VA)
    …Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
    IT Partners,Inc (12/10/24)
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  • Unified Communications Specialist - TS/SCI…

    General Dynamics Information Technology (Annapolis Junction, MD)
    …in a fast-paced environment * Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec * Security Clearance ... experience **US Citizenship Required:** Yes **Job Description:** Unified Communications Specialist At GDIT, people are our differentiator. As a...scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across… more
    General Dynamics Information Technology (12/19/24)
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  • IT Support Specialist (TS/SCI)

    General Dynamics Information Technology (Fort Belvoir, VA)
    …Required:** None **Job Family:** Telecommunications **Skills:** Communication,Customer Service ,Help Desk Support,Troubleshooting **Certifications:** Security+, ... related experience **US Citizenship Required:** Yes **Job Description:** **IT Support Specialist ** Transform technology into opportunity as an **IT Support … more
    General Dynamics Information Technology (12/16/24)
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  • Facility Operations Specialist

    Office of Inspector General (Washington, DC)
    …ongoing project developments, including costs, concerns, or pending requirements needed. Oversees Service Desk platform and responds to all requests, determining ... needed. This NOT a remote position. Responsibilities As a Facility Operations Specialist , you will perform administrative and operational support functions to assist… more
    Office of Inspector General (12/19/24)
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  • Helpdesk Support Services Specialist

    Chenega Corporation (Fort Belvoir, VA)
    …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
    Chenega Corporation (11/26/24)
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