- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be ... lead cross-functional teams in a high-demand environment. **Overview** We are seeking a Service Level Manager to join our team supporting the FDIC IT Support… more
- CACI International (Sterling, VA)
- …and individual projects on schedule, on budget and with the highest quality. The Service Level Manager is responsible for defining and implementing the ... ensure service delivery meets customer performance requirements ( Service Level Agreements - SLAs). **What you'll...to do:** + Collaborate with the Quality and Performance Manager to develop, maintain, and implement the Performance Plan… more
- Capital One (Mclean, VA)
- Lead Product Designer, Manager Level We're currently seeking a Product Designer to join our Experience Design team. We're passionate about creating memorable, ... product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, inform the use of… more
- Koniag Government Services (Arlington, VA)
- …LLC,** a Koniag Government Services company, is seeking an IT Configuration Manager /Senior- Level IT Subject Matter Specialist with a Secret clearance to ... items. + Coordinate efforts on site with and report results to the government manager . + Coordinate with other IT professionals both internally and externally to the… more
- CACI International (Chantilly, VA)
- …a key member of the Integrated Service Center, the Frontline Account Manager will: Key Responsibilities: Provide first- level technical support in a 24x7 ... Service Center Frontline Account Manager Job...resolution of all tickets and incidents in line with Service Level Agreements (SLAs) while providing timely… more
- Guest Services (Washington, DC)
- Compensation Amount: 60,000.00 USD Annual Job Summary: The Assistant Food Service Manager assists in all aspects of unit operations and floor management, ... food, beverage, equipment, and company initiatives. The Assistant Food Service Manager creates a team environment that...selves to work, enabling them to provide the best level of service to our diverse customer… more
- General Dynamics Information Technology (Washington, DC)
- …performing root cause analysis to prevent future recurrence + Ensure achievement of service level and experience agreements + Provide executive reporting on ... **Req ID:** RQ211808 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public...government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for a career… more
- ABM Industries (Alexandria, VA)
- …**2025.** **POSITION SUMMARY** The HVAC Service Manager leads staff ... departmental goals and objectives. As a senior company representative, the HVAC Service Manager often communicates directly with customers, vendors, and… more
- Wegmans (Alexandria, VA)
- …12/26/2025 **Job Posting End:** 12/30/2025 **Job ID:** R0268512 We're looking for entry- level leaders who are passionate and ready to collaborate, lead, and give ... both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store...holiday 3. Health care benefits that provide a high level of coverage at a low cost to you… more
- Capital One (Washington, DC)
- Manager , Travel Service : Velocity Black (Remote)...help elevate others through their career in the customer service and concierge space to the next level ... clients, suppliers, and training team members to provide best-in-class service to our members. You will curate special trips...multiple tasks under pressure and meet deadlines + High level of intuition to anticipate and exceed client needs… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/operations-customer- service -delivery- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_ **ID** _2025-7263_… more
- Continental Fire Sprinkler Company (Hanover, MD)
- …consistently propel initiatives forward. + Capable of proactive communication with the Service Manager and colleagues regarding the account portfolio, this ... **Requisition ID:** 178029 **Job Level :** Mid Level **Home District/Group:** Continental Fire & Alarm District **Department:** Business Development & Proposals… more
- Leidos (Arlington, VA)
- …operations in a 24/7 environment + Ensure compliance with contractual performance metrics, service level agreements (SLAs), and KPIs + Drive continuous ... an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager **...- $195,050.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee… more
- Link Solutions Inc (Adelphi, MD)
- …trends to drive problem management and continuous improvement efforts. + Ensure service level agreements (SLAs) are met and support compliance requirements ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...years of relevant experience working in an IT or Service Desk environment. + IAT Level II… more
- ColonialWebb (Chantilly, VA)
- HVAC Service Manager Chantilly, VA 20151 Our...basis - coaching, teaching, and engaging at a high level to help drive an exceptional safety culture, deliver ... Technicians for service issues + Industry related Service Manager or Service Supervisor...thinking skills to provide innovative solutions + High energy level to handle a dynamic, evolving, and fast-paced workload… more
- Fujifilm (Washington, DC)
- …skill set training for technicians to ensure that support is delivered at a high level + Complete and submit service activity reports and paperwork timely to the ... **Position Overview** The District Manager will report to the Regional Support ...within an assigned territory. Manage day-to-day activities of Field Service Technician (FST), to meet internal and external customer… more
- Orion Consortium (Columbia, MD)
- …Solarwinds, or Splunk a plus. + Experience with ITSM tools such as Remedy, Service Now, Service Manager , or equivalent required Experience scheduling in ... processes and assists in process improvement initiatives to enhance customer service . Identifies process matters of significance or enhancements and implements. +… more
- KBR (Washington, DC)
- Title: Food Service - Consumables Warehouse Manager Consumables Warehouse Manager - Food Services This role will be located at an OCONUS location and 100% ... tomorrow. Who YOU AreYou're a skilled and safety-conscious Food Service - Consumables Warehouse Manager with expertise in...the ability to upgrade to a TS/SCI w/ Poly level US clearance + 5+ years' managerial experience in… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating with ... policies and best practices. Works closely with stakeholders, customers, and service providers to ensure customer satisfaction, continuous improvement, and alignment… more
- M. C. Dean (Vienna, VA)
- …technical leaders in electrical, engineering, and cybersecurity industries. The **Fire Protection Service Manager ** is responsible for managing all aspects of ... with an understanding of the federal procurement process. The Service Manager is expected to uphold a...federal, state, and local codes. + Maintain a high level of quality in service delivery. +… more