- ICF (Reston, VA)
- …Data Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a ** ServiceNow Help Desk Analyst ,** **with a Secret ... **In this role, you will** + Act as a ServiceNow Analyst , focusing on supporting and enhancing...consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change,… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** USER SECURITY/GMT HELP DESK ANALYST (BDOS) Bowhead is seeking an User Security/GMT Help Desk Analyst to support our Department of ... State contract in Washington, DC. The User Security/GMT Help Desk Analyst will be...within GTM Next. + Ticket management: Manage work via ServiceNow and GTM Next ticket tracking systems. **Qualifications** +… more
- System One (Arlington, VA)
- ALTA IT has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Arlington, VA (100% ONSITE) US Citizenship or Green Card Required Technology ... Service is looking to hire a Tier-1 Help Desk Analyst to respond...superior customer service skills, excellent communications skills and recent Help Desk experience. + ServiceNow … more
- ManTech (Washington, DC)
- …ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 2 Service Desk Analyst ** to join our team in Washington, DC. **Responsibilities ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to... technical knowledge base. **Preferred Qualifications:** + Proficient with ServiceNow **Clearance Requirements:** + Must be a US citizen… more
- ISC2 (Alexandria, VA)
- …+ Minimum 3 years of experience working on an ITIL based enterprise help desk preferred + Experience installing, configuring, and troubleshooting end-user Apple ... all of our successes. Learn more. **Position Summary** The Enterprise Support Analyst collaborates with business and IT experts to ensure effective technology… more
- System One (Vienna, VA)
- Enterprise Technology Services Analyst (Desktop Software Delivery Project) Location: REMOTE (Pensacola, FL, Vienna, VA or San Diego, CA) Hours: Monday - Friday, 8:00 ... catalog in Software Center and the Service Catalog, data synchronization with ServiceNow , and further automating software delivery for our growing customer base. Key… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Functional Analyst Advisor you will help ensure today is safe and tomorrow is smarter. ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Functional Analyst Advisor Seize your opportunity to make a personal impact as a… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …+ Minimum of four (4) years of overall IT engineering support experience, to include Help Desk support. + ServiceNow experience. + Strong customer service ... Information Security Analyst - User Security - Cleared Washington, DC...as a member of the Global Talent Management (GTM Help Desk ) in Washington, DC. This role… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …performance. + Experience working/aggregating data from various IT support systems such as ServiceNow /Remedy, SCCM, Help Desk ACD data, Active Directory, and ... in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer Solutions...Solutions officer of our government client. The role will help define the current state of IT services and… more
- ManTech (Washington, DC)
- …Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that ... is seeking a motivated, career and customer-oriented **Network/** **Infrastructure Analyst Lead** to join our team in Washington, DC...certificate. + Work closely with the SOC and Service Desk to provide incident and problem management for the… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects… more
- ManTech (Mclean, VA)
- …4 years. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... + Experience with VoIP. + IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from low-mid complexity. +… more
- ManTech (Mclean, VA)
- …+ VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling installation. + IAT ... to wire them, POTS line experience (Plain Old Telephone Lines/ Analyst Configurations). + Basic understandings of T1 lines and...III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or… more