- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 3** to join our team in Washington, ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...Closes activities of tickets assigned. + Provide mentorship and technical guidance and training to junior Tier … more
- General Dynamics Information Technology (Falls Church, VA)
- …We are seeking a IT Operations Specialist to provide timely and professional Tier II support to users. To be successful in this position you need ... SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using...the direct O&M of the RCC-NG, including mobile device support . + Independently provides advanced level technical … more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to join our team ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- TekSynap (Silver Spring, MD)
- … problems. + Responds to telephone calls, email and personnel requests for technical support . **REQUIRED QUALIFICATIONS** + Minimum of 4 years of experience ... CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join...(OCIO), Services Delivery Division (SDD). The position will provide tier 2/3 on-site support for NOAA's CorpSrv… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This is ... field problems. In this capacity you will provide phone and online support to users, performing technical triage, troubleshooting, resolving the issues,… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today...Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, … more
- CACI International (Arlington, VA)
- Technical Support Specialist Job...with external agencies interfacing with IPPS-A as needed to support operations. + Escalate incidents to Tier ... world!" **What you'll get to do:** The CACI ISS Team is looking for a Technical Support Specialist to fill a shift position (flexible) in Arlington, VA. You… more
- TekSynap (Silver Spring, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Respond to requests for technical assistance via phone, email or via the web queue, including chat or ... policies and FAQs for users or as approved by HT's Technical Representative. + Provide 24x7 reporting/communication services for Global/High impact issues… more
- General Dynamics Information Technology (Washington, DC)
- …Experience** : Minimum three (3) years of security experience as a junior security specialist . + **Required Technical Skills** : Must be proficient in Microsoft ... to make a personal impact as a **PERSONNEL SECURITY TIER II SAP ADJUDICATOR.** Join a high optempo, mission...ADJUDICATOR.** Join a high optempo, mission critical team in support of a DoD joint service organization at the… more
- M. C. Dean (Vienna, VA)
- ** Technical Specialist 3- Remote** ID **12696** Location **Tysons, VA** Apply Now ... the world for the better. We are seeking a ** Technical Specialist 3** to join our **Security...issues for physical security systems and networks + Provide Tier 3 support to the system administration… more
- Koniag Government Services (Washington, DC)
- …Services company, is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department ... the HUD and US Industries. The Journeyman Computer User Support Specialist is an integral component of...and HUD internal and external users. This position provides technical assistance to computer users. Answer questions or resolve… more
- Qualtrics (Reston, VA)
- …**Enterprise Support Specialist ** **Why We Have This Role** The Enterprise support team is a team of technical experts responsible for leveraging our ... tier customers' most complex problems. While in Enterprise Support you will experience close collaboration with XMSM, TAM,...to customers that provide them with program assurance and technical support . As part of these engagements… more
- Chenega Corporation (Fort Belvoir, VA)
- … Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- General Dynamics Information Technology (Mclean, VA)
- …Yes **Job Description:** Transform technology into opportunity as a Team Lead/Customer Service Support Specialist with GDIT. A career in enterprise IT means ... GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today...Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …lifecycles and sanitizations. + Providing technical expertise in installing and troubleshooting Tier 1 support to the customer. Team is also responsible for ... + years of related experience **US Citizenship Required:** Yes **Job Description:** **IT Support Specialist ** Transform technology into opportunity as an **IT … more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD)… more
- Cinteot (Annapolis Junction, MD)
- …Description: RIS I has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... for hardware acquisitions + Prepares engineering plans and site installation Technical Design Packages + Develops hardware installation schedules + Prepares drawings… more
- American Bankers Association (Washington, DC)
- …of orders/transactions, and registrations. This role is responsible for monitoring the support tier -structure that ensures customers receive an escalated ... management for all activities of the Member and Customer Support area. The Specialist serves as the...and various other Microsoft Office software programs. **Key Responsibilities:** Support the tier structure to ensure priority… more