- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- Koniag Government Services (Chantilly, VA)
- …with management consulting skills to provide Tier 1 and Tier 2 Service Desk functions for Finance and Facilities based applications and processes. ... a Koniag Government Services company **,** is seeking a Service Desk Analyst with a Top-Secret clearance to support...primary ticket solver within the team. + Assist other Service Desk staff by solving technical and functional problems… more
- General Dynamics Information Technology (Springfield, VA)
- …adversary attribution. + Performs malware analysis and signature development. + Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and ... 8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 services, which is… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Shift 2 4x10 ( Tier 2 )...of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their ... to the next level and join us as a Tier 2 SOC Analyst. You will play...techniques and procedures (TTP) + Experience with major cloud service provider offerings + Knowledge of malware + Knowledge… more
- Leidos (Springfield, VA)
- …corresponding hardware and software combined solutions through network modeling. The job duties of the Tier 2 Technician are as follows: + The Tier II ... **The Digital Modernization Sector at Leidos** has an opening for a ** Tier II Technician** to support computer data communications systems, in providing design… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 -support/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret...Will serve as an escalation point for the field service customer support professionals that are onsite supporting over… more
- System One (Arlington, VA)
- …Citizenship or Green Card Required Technology Service is looking to hire a Tier - 1 Help Desk Analyst to respond to phone, portal, email submitted Incident and ... Long-Term Contract position open for a Help Desk Analyst ( Tier 1 ). Arlington, VA (100% ONSITE) US...from Internal Arlington County employees. + Escalate issues to Tier 2 as needed, as well as… more
- CACI International (Sterling, VA)
- Operations and Support Engineer ( Tier 1 ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: ... solutions. * Log and track support requests in Jira Service Manager, ensuring timely updates and resolution. * Escalate...timely updates and resolution. * Escalate complex issues to Tier 2 support as necessary, providing detailed… more
- ManTech (Herndon, VA)
- …endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A bachelor's degree ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to...related field) or equivalent + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our team. This ... include but are not limited to:** + Manage the Tier 3 Service Desk Team across all...Initial contact to the on-call engineer must occur within 1 hour. + Lead the team and provide SME… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking a Cyber Tier 1 Shift Lead to join our team on a highly visible cyber security single-award IDIQ vehicle that provides Network ... **Preferred Qualifications** + Malware reverse-engineering experience considered a plus + 2 + years of experience as an operations/technical lead on similar projects… more
- KeenLogic (Washington, DC)
- …experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting and ... technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- William C Brown Inc (Chantilly, VA)
- …through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation ... Tier II Technician EOE Statement We are an...ensure asset management records are accurate, inventory. + Layer 1 and Layer 2 network experience. +… more
- ManTech (Vienna, VA)
- ManTech is seeking a talented Tier I Support Engineer for Tysons, VA. In this role, you will be part of a global team that provides 24x7 support to help customers ... not limited to:** + First contact for all Customer service requests - Answer phones, respond to chats and...resolution to Customer + Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer… more
- ENS Solutions (Elkridge, MD)
- …operations. + Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library). + Knowledge of ... problems Requirements + Required Education and Experience: HS/GED and 2 + years + Certifications: DoD Manual 8570.01-M at the...and verbal communication skills along with a strong customer service focus and ability to work well as part… more
- Synergy ECP (Columbia, MD)
- System Administrator 2 Columbia, MD (http://maps.google.com/maps?q=Columbia+MD+21046) Job Type Full-time Description System Administrator Level 2 Provides ... resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier II (Escalation) problem… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, ... System Administrator Level 2 Position Summary DarkStar Intelligence is seeking System...systems enhancements to improve reliability and performance. + Provide Tier 1 (Help Desk) problem identification, diagnosis… more
- M. C. Dean (Chantilly, VA)
- …customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, manufacturers, vendors, and ... **System Administrator 2 - Chantilly, VA** ID **10511** Location **Chantilly,...to: + Manage physical security system support to meet service level agreements + Analyze physical security system performance… more
- COMSO, Inc (Fort Meade, MD)
- …issue. + Document and communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via phone, ... Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE,...- 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a… more