- RightDirection Technology Solutions LLC (Washington, DC)
- …experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to include software, hardware, and network related issues. + VIP ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- Pew Charitable Trusts (Washington, DC)
- …and tickets on the desktop support team for Tier 1 and Tier 2 support issues. + Document changes to production desktop and hand-held devices, ... Associate, Desktop Support (Hybrid) Overview of Information...and is eligible for hybrid work with at least 2 core days in the office. Responsibilities + Provide… more
- General Dynamics Information Technology (Washington, DC)
- …IT experience in lieu of degree Required: + 2 + years of technical support experience in current desktop and laptop computers, various operating systems to ... customer support problems, provides timely and professional Desktop support to users. You will be...maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve complex hardware ... Secret SCI + Polygraph **Job Family:** Systems Engineering **Skills:** Desktop Operating Systems,Microsoft Windows,Troubleshooting **Certifications:** Comp TIA Security -...guidance and training to Tier 1 and Tier 2 support staff. +… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- Syms Strategic Group, LLC (SSG) (Germantown, MD)
- Syms Strategic Group (SSG) is seeking a talented Tier 2 IT Tech Support Department: Veterans Affairs Acquisition Academy (VAAA) Location: Frederick, MD Type: ... closures due to inclement weather, or other unforeseen events. + Provide Tier II Desktop services, classroom support , and minor audio/visual (A/V) support… more
- ManTech (Washington, DC)
- …to join our team in Washington, DC. As a manager of Tier 2 services will provide second level escalation support to Organize schedules, performance ... monitoring and issues resolution to perform the Desktop Engineering Support service from 7:00AM to...include but are not limited to:** + Manage the Tier 2 Service Desk Team across all… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...**More About the Role:** + Face-to-face VIP end-user technical support for desktop /laptop computers and mobile devices… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. +...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with Desktop… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you...advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. +… more
- Amentum (Washington, DC)
- …on critical efforts we manage as a premier government contractor. You enjoy providing Tier 2 support while multitasking in a fast-paced environment and ... Amentum is seeking a ** Tier 2 ** **IT Support ...troubleshooting experience + Experience with hardware and memory installations, laptop/ desktop imaging and backups, system updates, and software pushes… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team ... + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May coach and provide guidance to less-experienced… more
- Leidos (Washington, DC)
- …(HSDN) and the Classified Local Area Network (C-LAN). Leidos is seeking a candidate to provide Tier 1 and 2 support for multiple domains with users locally ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support ...Microsoft System Center, Remedy, and ServiceNow. + Troubleshooting Citrix desktop visualization environment and thin client. **Basic Qualifications** +… more
- ManTech (Washington, DC)
- …to join our team in Washington, DC. As a manager of Tier 2 services will provide second level escalation support to Organize schedules, performance ... monitoring and issues resolution to perform the Desktop Engineering Support service from 7:00AM to...are not limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 Desk Side Support Experience. Diploma may be substituted ... of Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical … more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- Evolent Health (Arlington, VA)
- …You'll Be Doing:** As a member of the IT End User Services team, the **IT Tier 2 Specialist** is instrumental in improving how we deliver support services ... equivalent work experience. - **Required** + 3+ years of experience in desktop support . **- Required** + Technical knowledge of laptop PCs, Cloud PCs, Microsoft… more
- Orion Consortium (Annapolis Junction, MD)
- …of components and equipment. + Performs technical tasks and provides site support . + Troubleshoots hardware and software problems and interconnectivity issues. + ... Modifies, moves, and installs new equipment. Mandatory Skills: + Application Support + Communication Skills + Creative Problem Solving + Lexmark Printer… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …of components and equipment. + Performs technical tasks and provides site support . + Troubleshoots hardware and software problems and interconnectivity issues. + ... or a Bachelor of Science and 10 years of experience + Application Support + Communication Skills + Creative Problem Solving + Lexmark Printer Troubleshooting +… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May coach and provide guidance to less-experienced ... to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications… more