- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- NuAxis Innovations (Washington, DC)
- …team, and community. We are currently seeking a talented and motivated ** Tier I Help Desk Specialist ** for a Full-time position. **Job Summary:** The ... Tier I Help Desk Specialist must apply fundamental concepts, processes, practices, and procedures on technical assignments. Must perform work that… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. ... with resolution. + Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. + Follow ITSM and ITIL processes to ensure quality of… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- Nightwing (Sterling, VA)
- …community, defense, civil, and commercial markets. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Herndon, ... based on prior scheduled Sponsor requirements * Establish SOP for request escalation to Tier 2-3 level support * Establish and maintain an updated list of KBAs… more
- RTX Corporation (Sterling, VA)
- …of our cybersecurity, intelligence, and services offerings. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Sterling, ... based on prior scheduled Sponsor requirements * Establish SOP for request escalation to Tier 2-3 level support * Establish and maintain an updated list of KBAs… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 3** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Management to diagnose and resolve problem. + Responds to tier two and higher trouble tickets. + Ensures problem… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...+ **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1/Level 1 support. Provides phone and ... tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize data for monthly status reports… more
- General Dynamics Information Technology (Chantilly, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,Technical Support,Troubleshooting,Writing **Experience:** 5 + ... Customer is seeking a talented and motivated Systems Operations Specialist to provide Tier 1 application helpdesk...Record events, problems, status information, and resolutions in the help desk system. + Assist with manual… more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help ...seeking a customer service centered Service Desk Specialist to provide timely and professional Tier … more
- General Dynamics Information Technology (Falls Church, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Administration, ... Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ CE Certification - CompTIA, ITIL...are our differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier … more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist ** to be part of a dynamic team to ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...are detailed appropriately and dispositioned in a timely manner. Tier 2 & Tier 3 Deskside Senior… more
- Koniag Government Services (Washington, DC)
- …colocation facilities and cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide Tier Zero (0), One (1), Two (2), ... and Three (3) Shared Service and Help Desk Services Support for the OGC...Desk Services phone line in the following order: Tier Zero (0), Tier One (1), … more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support...problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Telecommunications **Skills:** Communication,Customer Service, Help Desk Support,Troubleshooting **Certifications:** Security+, ... GDIT, people are our differentiator. As an **IT Support Specialist ** , you will help ensure today...sanitizations. + Providing technical expertise in installing and troubleshooting Tier 1 support to the customer. Team is also… more