- General Dynamics Information Technology (Elkridge, MD)
- …Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and ... At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and...is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT: + Provides network monitoring… more
- General Dynamics Information Technology (Bethesda, MD)
- …call resolution, or at Tier 1 + Efficiently escalates detailed incidents to Tier II or higher as required + Analyzes customer needs to determine functional ... customer service experience and patience + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive customer service… more
- TekSynap (Rockville, MD)
- …support to resolve problems on internal and customer systems and escalate problems to Tier II /III support as per Standard Operating Procedures. + Escalate and ... **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support,… more
- General Dynamics Information Technology (Elkridge, MD)
- …Support,Systems Support **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA **Experience:** 3 + years of related experience **US ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as a Help Desk ... Technician with GDIT. A career in enterprise IT means...provides 24x7 Help Desk Support as defined by first response/ Tier 1/Level 1 support. Provides phone and in person… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Telecommunications Technician II Transform technology into opportunity as a ... Telecommunications Technician II with GDIT. A career in enterprise IT means...II WILL MAKE AN IMPACT * Serve as Tier 1 and Tier 2 support for… more
- CACI International (Fort Belvoir, VA)
- …of Travel Required: Up to 10% Type of Travel: Local * * * Deskside Support Technician - ( Tier 2), you will act as a model of customer service excellence ... laptops, software installations issues, and other critical needs. The Deskside Support Technician is predicated on Tier 2 diagnostic experience and judgment,… more
- TekSynap (Washington, DC)
- …and Azure infrastructure, and ServiceNow/ITSM services. This team provides direct Tier II client/customer support, incident management, and trouble resolution ... escalation tickets that are unable to be resolved by Tier 1 personnel. + Responsible for daily operations and...Public Trust **Overview** We are seeking a Sr IT Technician , IT Technician IV to join our… more
- V2X (Springfield, VA)
- …contract award to V2X. #clearance Responsibilities + Possess EPA 608 Type II (or Universal) certification. + Performs facilities and datacenter Heating, Ventilation, ... maneuver in small spaces and lift 50 lbs. + Technician shall be knowledgeable of all current safety policies,...HVAC training / certification. + Possess EPA 608 Type II (or Universal) certification. Security Clearance Requirement: + Must… more
- Parsons Corporation (Reston, VA)
- …domain? We need your help. Our Team is looking for a **Service Desk Technician ** . In this role you will maintain Information Technology (IT) systems and standard ... (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis and resolution of problems.… more
- NuAxis Innovations (Washington, DC)
- …The Desktop Technician IV serves as a senior technical resource, providing advanced Tier II support for IT systems. This position requires the ability to ... **Desktop Technician IV** Location **Washington, DC** \# of openings **3** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and ensuring compliance with DoD COMSEC handling procedures. + Provide 24x7x365 Tier - II Work Center support, including receiving and logging trouble calls ... talented and experienced Technical Control Facility Central Area Business (TCF CAB) Technician to assist in directing and managing the program's executive support… more
- General Dynamics Information Technology (Washington, DC)
- …and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support + Maintains a professional attitude and appearance providing ... excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts when needed + Supports continuous improvement in the process and quality of the operations + Provide support for escalated issues from help desk… more
- Fusion Technology LLC (Falls Church, VA)
- …Systems Management - Mission Server, Automation and Network Support, Cybersecurity, and Tier II Customer Support; Land Mobile Radio; and Configuration Management ... support + All personnel will work an 12-hour workday + Support customer telephone requirements that include responding to service requests, isolation and repair of telephone troubles + Process requests for all moves, adds, and changes requirements utilizing… more
- SAIC (Washington, DC)
- …Provide round-the-clock, on-call services as needed to resolve VIP incidents escalated to Tier II occurring outside of Standard Business Hours. Assist Users with ... motivated, career and customer service oriented Lead Desktop Support Technician to support a role with our federal client....strategies in a Knowledge Based articles and send to Tier I for upload to the KBA repository. Configure,… more
- General Dynamics Information Technology (Arlington, VA)
- …seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful in this position you ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- KaylaTek, Inc. (Washington, DC)
- …sense of belonging, not just a place to work. KaylaTek is seeking a Imaging Technician to provide surge support to a premier Air Force contract at Joint Base ... alternate sites. CERTIFICATIONS REQUIRED: Current DoD 8570 baseline certification for IAT II (one of the following: GSEC, Security+, SCNP and SSCP certifications)… more