- Beth Israel Lahey Health (Boston, MA)
- …a job, you're making a difference in people's lives.** Training for this 20 hour/week call center position typically lasts 8-12 weeks and is onsite at 20 ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Children's Hospital Boston (Boston, MA)
- …+ Scheduling patients and supporting the patient encounter. + Answer and screen call center phone line. + Scheduling: + Scheduling patient encounters and ... 77633BRJob Posting Title: Patient Experience Representative II - Clinical...per Week:40 Job Posting Category:AdministrationJob Posting Description: The Nutrition Center at Boston Children's Hospital is dedicated to providing… more
- Beth Israel Lahey Health (Boston, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... the patients and the communities we proudly serve. The Patient Access Representative ensures that the ... questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other… more
- Atrius Health (Watertown, MA)
- …care system in the country. **SUMMARY** *This position is looking for skilled call center candidates for our Eastern Massachusetts locations throughout the ... call center department ranging from Beverly all...package. **Job:** **Practice Support Staff* **Organization:** **Internal Medicine* **Title:** * Patient Service Representative I - Remote All… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …RI).** **The hours for this position will be 9:30 AM - 6 PM, Monday-Friday.** The Patient Representative (PR) is the "first impression" a patient has of ... Dana-Farber Cancer Institute (DFCI), and is critical to a patient 's experience and their entry into the DFCI system....staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- Children's Hospital Boston (Boston, MA)
- 76905BRJob Posting Title:Sr. Patient Experience Representative (onsite, Jamaica Plain)Department:Ambulatory Services- Martha Eliot Health ... late shift 10:30am - 7pm Bilingual (English/Spanish) strongly preferred The Sr. Patient Experience Representative will be responsible for: + Demonstrates… more
- Atrius Health (Boston, MA)
- …care system in the country. *SUMMARY ** *This position is looking for skilled call center candidates. Applicants must live in Massachusetts and located near our ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. *__* *_SKILLS_ * Able to communicate in a… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Tufts Medicine (Lowell, MA)
- … patient 's representatives in a manner that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via ... processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to… more
- TEKsystems (Boston, MA)
- …answering, screening and processing a high volume of incoming calls in a dedicated call center . + Answers and screens telephone calls. + Takes accurate messages ... Bilingual Patient Services Representative (Spanish) (Onsite -...Bilingual Patient Services Representative (Spanish) (Onsite - Boston, MA) Qualifications: +...or directs call to appropriate person. + Greets and directs patients,… more
- Tufts Medicine (Boston, MA)
- … - Service Response Dept** **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will be ... service and working in a fast paced high volume call center that handles multiple hospital services... that handles multiple hospital services which directly impact patient care + Maintains collaborative, team relationships with peers… more
- Fresenius Medical Center (Danvers, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... issues with all customers in a timely manner. **PRINCIPAL RESPONSIBILITIES AND DUTIES** PATIENT CARE: + Assist other health care members in providing patient … more
- Fresenius Medical Center (Danvers, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Beverly, MA)
- About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their ... a licensed nurse. * Sets up, tests, and operates hemodialysis machines for patient treatments. * Obtains and documents necessary pre- and post-treatment vital signs… more
- Elevance Health (Hingham, MA)
- …of the past five years.** **Preferred Experience, Skills, and Capabilities** + Prior call center or customer service experience within the healthcare industry is ... **SCA Customer Care Representative I** **Location:** This is a virtual position....Elevance Health. We require all new candidates in certain patient /member-facing roles to become vaccinated against COVID-19 and Influenza.… more
- Dentsply Sirona (Waltham, MA)
- …+ High school diploma, required. + Minimum of 2 years of Customer Service, Call Center support or equivalent **Qualifications:** + Experience working in a ... Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global… more
- Fresenius Medical Center (Boston, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post treatment for assigned patients and documents in… more
- Ethos Veterinary Health (Woburn, MA)
- … Call Center Representatives for our Woburn, MA location. Summary: The Call Center Representative is tasked with delivering superior care for our ... shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A team player with...deal with emotionally charged client scenarios, sometimes in critical patient situations + A solid track record of exceeding… more
- Fresenius Medical Center (Boston, MA)
- …manager and other parties per the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis + Review and comply with ... Spaulding** **Hospital** **PURPOSE AND SCOPE:** The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes… more
- Dana-Farber Cancer Institute (Boston, MA)
- …School-affiliated hospitals. + Participates in day-to-day operations of the program including patient education and call triage + Participates in program ... their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely… more