- City of Somerville (Somerville, MA)
- Statement of Duties As an essential personnel staff member, the Customer Service Representative (Level II ) is responsible for assisting constituents with ... arise. + Expected to consistently telephone etiquette and follow customer service procedures; must be courteous to...and Mental Requirements The physical demands described here are representative of those that must be met by an… more
- Global Resource Solutions (Hanscom AFB, MA)
- …detail orientated, and talented individual for the position of Activity Security Representative II . Job Description: Summary: The Activity Security ... Representative II 's primary function is to provide multi-disciplined security support...bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to… more
- Global Resource Solutions (Hanscom AFB, MA)
- …detail orientated, and talented individual for the position of Program Security Representative II . Job Description: Summary: The Program Security ... Representative II 's primary function is to provide multi-discipline security support...bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to… more
- Children's Hospital Boston (Boston, MA)
- 77633BRJob Posting Title:Patient Experience Representative II - Clinical NutritionDepartment:Patient Services-Clinical ... of $2,000 for full time positions* The Patient Experience Representative II will be responsible for: +...+ Patient Encounter Management: + Providing positive and effective customer service that supports unit operations. +… more
- Iron Mountain (Boston, MA)
- …you'll play a pivotal role in establishing and growing our presence, deepening customer relationships, and contributing to the success of our Inside Sales team. If ... we want you on board! **Position Summary** The Enterprise Inside Sales Representative is responsible for generating net new sales and revenue by engaging… more
- Fujifilm (Boston, MA)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will… more
- Eastern Bank (Lynnfield, MA)
- …Rate: $24.00 Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at ... teller line). Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in "in-store" locations, or… more
- Guardian Life (Boston, MA)
- …contact center environment. Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others ... do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave of Absence... recognizes the importance of compliance and regulatory adherence, customer service , and the financial social and… more
- North Shore Community Health (Salem, MA)
- …insurance changes to ensure continuity of primary and specialty care. * Give great customer service - measured through timely response and thorough outreach and ... Requirements *High School diploma or equivalent *A minimum of two (2) years of customer service experience, preferably in a medical setting or office environment… more
- EMCOR Group (Boston, MA)
- …building operations and maintenance, including CFC, IAQ, etc. + Strong interpersonal and customer service skills. + Current state issued Drivers License. Notice ... a wide variety of customized solutions that meet our customer 's needs. **Job Title:** Maintenance Technician II ...care. + Assure high work standard as a BTE representative . + Safety Duties: + Ensure safe working conditions… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …to ensure accurate processing of employee payments. This position requires a customer service friendly individual capable of multi-tasking. This position has ... The Payroll Coordinator II supports the day-to-day operations of the payroll...regarding payroll and timekeeping issues. Contact employees and/or department representative to resolve payroll issues on Employee Timesheet. *… more
- Medtronic (Boston, MA)
- …team regarding customer concerns, issues and market opportunities. + Provide service to customers per their individual needs. + Maintains familiarity with status ... partners with CSM/NRC to ensure full resolution + Files weekly site visit and customer contact reports for service improvement purposes + Educates and trains… more
- C&W Services (Cambridge, MA)
- …with tenants via proactive communication, routine follow-up and a high level of customer service . **Non-Essential Functions:** + Assist in the monitoring and ... **Job Title** Facility Engineer II **Job Description Summary** Job Description Summary Responsible...organized and safe. + Follow and/or oversee inspection and service procedures outlined in the preventive maintenance and loss… more
- Children's Hospital Boston (Boston, MA)
- …laboratory to ensure the highest quality of testing and the highest level of customer service . + Leads individuals in work groups to continuously improve ... 76889BRJob Posting Title:Clinical Lab Supervisor II - MolecularDepartment:PathologyAutoReqId:76889BRStatus:Full-TimeStandard Hours per Week:40 Job Posting… more
- State of Massachusetts (Boston, MA)
- …Center Service Representative who is fluent in Spanish. The Contact Center Customer Service Representative is an integral part of the Department of ... Early Education and Care (EEC) first response customer service strategy. The main duties of the unit are processing telephonic, email and "ticket" notifications,… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …employees take pride in their commitment to improving patient outcomes while delivering world-class customer service . At ZOLL, you won't just have a job. You'll ... communication, and organizational skills Physical DemandsThe physical demands described here are representative of those that must be met by an employee to… more
- State of Massachusetts (Everett, MA)
- …all processes and programs in accordance with business plans to provide quality customer service to all customers. o research required information using ... identify your strengths in these areas. The Call Center Representative is an integral part of the Office of...to details & be able to meet deadlines o Customer service training or previous Call Center… more
- Wolters Kluwer (Boston, MA)
- …place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Sales Representative II role offers growth potential opportunities, ... environment, and amazing benefits. **What You'll be Doing:** As a Sales Representative , you'll build on your foundational sales skills, engaging more directly with… more
- Dana-Farber Cancer Institute (Methuen, MA)
- Monday-Friday 8am-4:30pm. The Patient Representative II (PRII) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to ... needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines. Located… more
- State of Massachusetts (Chelsea, MA)
- …provided by constituents and develop relevant problem resolution strategies. 3. Strong customer service skills. 4. Ability to work well individually or ... business management or public administration may be substituted for the required experience.* II . A Bachelor's or higher degree with a major other than in business… more