- Iron Mountain (Boston, MA)
- …that will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital ... Customer Success Manager to join our Professional Services team. The Professional Services team is a critical part of our customer technology driven… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer loyalty,… more
- EDB (Boston, MA)
- …100% remote for candidates based in the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our ... being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your customers along their journey with… more
- Emerson (Boston, MA)
- The Customer Success Manager role at NI will be serve as the trusted advisor for a portfolio of customers and is responsible for ensuring they receive the ... to improve adoption, retention, and expansion within the customer base. The Customer Success Manager serves as the internal voice of the customer … more
- Siemens Digital Industries Software (Boston, MA)
- …future of software development. **General Summary of the Job:** We are looking for a Customer Success Manager to work with our Enterprise customers to drive ... improvements based on customer experience o Help foster culture of Customer Success through working cross functionally with all teams who are part of the… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, ... with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive user success **What you'll… more
- Wolters Kluwer (Waltham, MA)
- …**_:_** **_(USA)_** **_Madison, WI,_** **_Riverwoods, IL, Waltham, MA, or Denver, CO_** The ** Customer Success Manager ** in Wolters Kluwer Health Clinical ... with sales, marketing, product, and support teams to align customer strategies and drive overall success . Overall,...years in a healthcare environment, working as an Account Manager or Sales or other equivalent experience. + 2+… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Verint Systems, Inc. (Boston, MA)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Norstella (Boston, MA)
- Manager , Client Success Company: Norstella Location:...will directly manage a team of up to 9 Customer Success Managers, reporting into the Global ... 2025 Employment Type: Full Time Job ID: R-731 **Description** ** Manager , Client Success - FS, PS &...with pharmaceutical, biotech, financial and/or consulting Customers, in a Customer Success , training or sales role. +… more
- GCG (Boston, MA)
- …GCG Connectivity and Power Solutions is currently seeking a **strategic Product Success Manager to enable revenue growth with ourwire management product ... forecasts for WM products + Delivers market insights from direct customer feedback to the Product Manager + All other duties as assigned **What you'll bring** +… more
- Wayfair (Boston, MA)
- …analytical, and customer -obsessed leader to join our Merchandising team as the Manager of the Customer Feedback Integrations Team. This role is seated within ... a healthy, trustworthy product catalog that aligns with Wayfair's standards and fosters customer confidence. The Manager will play a critical role in verifying… more
- Amazon (Boston, MA)
- …best practices? The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant ... of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the … more
- State of Massachusetts (Boston, MA)
- Manager of Customer Engagement, Department of Economic Research Description The Executive Office of Labor and Workforce Development (EOLWD)'s Department of ... and resources. Reporting tothe Director of Strategy and Engagement, the Manager of Customer Engagementwillcollaboratewith DER's research and production units… more
- Under Armour, Inc. (Boston, MA)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager … more
- Amazon (Boston, MA)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to… more
- Amazon (Boston, MA)
- …of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the ... customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices? AWS Professional… more
- Magnus Veracross (Wakefield, MA)
- …You'll work closely with the Marketing, Product Marketing, Partnerships, Brand, Sales, Customer Success , Support, Implementation, Product, and Learning teams to ... online learning space for students and teachers. ROLE DESCRIPTION We're seeking a Senior Customer Marketing Manager to take our growth to the next level,… more
- Amazon (Boston, MA)
- …customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices? AWS Professional ... Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with...and AWS partners, working closely with the Global Account Manager , the CPM oversees strategy execution in truly transformational,… more