- Hilton (Boston, MA)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... A Guest Services Agent is responsible for...hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you… more
- Hilton (Boston, MA)
- TheHilton Boston Park Plaza \(https://www\.hilton\.com/en/hotels/bossrhh\-hilton\-boston\-park\-plaza/\)is searching for a Guest Service Agentto join their Front ... out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for… more
- Compass Group, North America (Boston, MA)
- Restaurant Associates + We have an opening for a full time and part time GUEST SERVICES AGENT position. + Location: MAX Ultimate Food - 10 New Market Square, ... and weekends are included. More details upon interview. + Requirement: Previous customer service experience is preferred, but not required. + Pay Range: $28.00 to… more
- Compass Group, North America (Ashland, MA)
- Flik Hospitality Group + We are hiring immediately for part time GUEST SERVICES AGENT positions. + Location: Warren Conference Center and Inn - 529 Chestnut ... Rate: $20.00 per hour Free meals, uniforms and laundering service available at select locations. We Make Applying Easy!...Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities… more
- Aimbridge Hospitality (Cambridge, MA)
- …nights weekends and holidays. + Holds an understanding of hotel products and guest services. (ie lifestyle full service resort etc.) RESPONSIBILITIES: + Approach ... Job Summary In this role, as a Front Desk Agent , you are responsible for greeting, registering guests, providing...messages in an efficient and courteous manner. + Answer guest inquiries about hotel service facilities and… more
- IHG (Boston, MA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... travel and showing guests the InterContinental Life through personalized service , memorable, one of a kind experiences and global...InterContinental(R) Boston. **Your day to day:** The moment a guest steps into our hotel, they walk into a… more
- Aimbridge Hospitality (Boston, MA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Aimbridge Hospitality (Chelsea, MA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- HEI Hotels and Resorts (Waltham, MA)
- …and business travelers an approachable, upscale experience with best-in-class customer service , that anticipates travelers' needs and delivers what matters most to ... Boston Waltham offers a diverse breadth of experience for budding service professionals, seasoned hospitality specialists, and everyone in-between. Our team members… more
- HEI Hotels and Resorts (Boston, MA)
- About Us We are a full- service luxury hotel committed to turning every single person who walks through our doors into a customer for life. We are so proud to be ... and benefits are competitive with other luxury hotels and fine restaurants. But our service culture and relationship with our associates are second to none. We are… more
- Marriott (Boston, MA)
- **Job Number** 24147562 **Job Category** Rooms & Guest Services Operations **Location** Boston Marriott Long Wharf, 296 State Street, Boston, Massachusetts, United ... Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that… more
- House of Blues (Boston, MA)
- …DO + Cash Handling; Bank Procedures and Check-out Procedures + Maintain superior customer service both in person and over the phones + Answer phone with prompt and ... courteous attitude + Guest Relations + Will Call Window + Running Ticket...Required: + Working Knowledge of Phone Handling, Cashiering, Customer Service + Entry level knowledge of basic computer operation… more
- Aimbridge Hospitality (Boston, MA)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Aimbridge Hospitality (Woburn, MA)
- …Desk Manager and/or Director of Operations while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Aimbridge Hospitality (Chelsea, MA)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Marriott (Boston, MA)
- …Number** 24142700 **Job Category** Sales & Marketing **Location** HR Shared Service East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** ... Maintains accountability for achieving revenue goals, team booking pace goals, guest and associate satisfaction and overall financial performance of hotels within… more
- Aimbridge Hospitality (Woburn, MA)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Marriott (Boston, MA)
- …requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of ... special room reservation types (eg, complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code… more
- Aimbridge Hospitality (Cambridge, MA)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with The Charles Hotel… more
- Marriott (Boston, MA)
- …brands. This role requires a deep understanding of luxury market trends, guest preferences, and competitive positioning. The ideal candidate will possess a strategic ... + Support Luxury Operations in their mission to elevate all areas of guest experience, to drive satisfaction, engagement and loyalty, while driving premium pricing… more