- Hilton (Boston, MA)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... A Guest Services Agent is responsible for...hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you… more
- Compass Group, North America (Babson Park, MA)
- Flik Hospitality Group + We are hiring immediately for part time GUEST SERVICES AGENT positions. + Location: Babson Executive Conference Center - 1 Woodland Hill ... hours may vary. More details upon interview. + Requirement: Previous customer service experience is preferred. + Perks: Free shift meals! *Internal Employee Referral… more
- Compass Group, North America (Derry, NH)
- Unidine Unidine is hiring immediately for full time and part time GUEST SERVICES AGENT positions. + Location: Parkland Medical Center - 1 Parkland Drive, Derry, ... and holidays are required. More details upon interview. + Requirement: Previous customer service experience in a healthcare setting is preferred. + Perks: Free shift… more
- Omni Hotels (Boston, MA)
- …alarm systems in the Ideal Services area. + Maintain 4-Star / 4-Diamond Standards of guest service . + Answer and direct phone calls to appropriate personnel. + ... on all guest requests and concerns, effectively adhering to the service recovery process. + To appropriately protect confidential guest information and… more
- IHG (Boston, MA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... travel and showing guests the InterContinental Life through personalized service , memorable, one of a kind experiences and global...InterContinental(R) Boston. **Your day to day:** The moment a guest steps into our hotel, they walk into a… more
- Omni Hotels (Boston, MA)
- …+ Maintain a professional business appearance, attitude, and performance + Prior guest service experience required, preferably hotel front office experience + ... of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the...guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of… more
- Aimbridge Hospitality (Andover, MA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the… more
- Hilton (Boston, MA)
- …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... experience with an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our...related fields + Expertise and recent experience with Salesforce Service Cloud as a Contact Center Platform + Ten… more
- Aimbridge Hospitality (Boston, MA)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Hilton (Boston, MA)
- …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... you will help drive forward the Hilton customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are… more
- Aimbridge Hospitality (Cambridge, MA)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with The Charles Hotel… more