- Eversource Energy (Westwood, MA)
- …and ongoing development and improvement of the Energy Efficiency escalation and resolution process\. + Supports studies to identify Customer Care management ... an ombudsman for customers; receive, record, analyze, and resolve escalated customer complaints and inquiries\. Will have primary responsibility regarding managing… more
- Citizens (Medford, MA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist . In this role, you'll play a crucial part ... steps through effective verbal communication skills to gain the customer 's consent on a resolution . + Provide...Required high school degree or equivalent. + Preferred completed associate degree or above. Hours & Work Schedule +… more
- Zurich NA (Boston, MA)
- Senior Claims Specialist or Claims Specialist 117405 Zurich North America is seeking an experienced Senior Claims Specialist or Claims Specialist in ... remote applicants located throughout the US. The Workers Compensation Claims Specialist will handle multi-party commercial line Workman's Compensation claims of… more
- Antech Diagnostics (Londonderry, NH)
- …experience, education, training and budget. **Job Purpose/Overview** The Field Support Specialist (FSS) role supports field sales activity by providing outstanding ... and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and… more
- Jabra (Lowell, MA)
- …for life's new rhythm. As part of the Product Support Team, the Support Specialist will deliver customer -focused technical support for products via phone, email ... and chat. The Support Specialist works in an environment of continuous improvement to...Bluetooth technology preferred + Experienced and effective in conflict resolution and relationship management + Associate 's or… more
- Boston University (Boston, MA)
- …portfolio of sponsored research awards. Additionally, the Senior Billing and Accounts Specialist assists the Associate Director, Cash Management with providing ... The Senior Billing and Account Specialist is responsible for invoicing and collections for...and collection issues, and maintain positive relationships throughout the resolution process. + Review and interpret award documents for… more
- SMBC (Boston, MA)
- …it all the right way (from technology infrastructure to modern marketing to customer experience). The anticipated salary range for this role is between $48,000.00 ... deliver an exciting concept of evolved banking. **Role Description** As a Fraud Specialist , you will leverage your experience with fraud prevention, customer … more
- ThermoFisher Scientific (Boston, MA)
- …replenishments, receiving, put-away, stock rotation, cycle counts, order entry, expediting, customer service call resolution , product returns, and backorder ... Fisher Scientific, your work will have a real-world impact. As a Lead Site Specialist , you will play a crucial role in supporting brand new scientific research and… more
- Children's Hospital Boston (Boston, MA)
- …Week:40 Job Posting Category:Human ResourcesJob Posting Description: This Employee Services Specialist will: + Serve as initial resource for employees and respond ... HR programs and employee record information. + Provide exceptional and timely customer service, primarily through telephone and email interaction with employees. +… more
- Prime Therapeutics (Boston, MA)
- …and drives every decision we make. **Job Posting Title** Pharmacy Rebate Specialist , Government - Remote **Job Description Summary** This position is responsible for ... federal rebate 64.9R. + Works directly with manufacturers pertaining to dispute resolution . + Acts as primary contact for manufacturers to answer/resolve rebate… more
- Fresenius Medical Center (Waltham, MA)
- **PURPOSE AND SCOPE:** The Site Support Specialist will play a crucial role in providing operational and administrative support to the research site network. Primary ... as deemed necessary. + Liaise with appropriate technical support for issue resolution . + Provide basic technical training on system processes to research site… more
- ThermoFisher Scientific (Lexington, MA)
- …receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution , product returns, and backorder processing ... service guides have the flexibility and experience to uniquely address our customer 's laboratory's business needs. **What will you do?** + Use inventory/order… more
- ThermoFisher Scientific (Boston, MA)
- …receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution , product returns, and backorder processing. ... for any customer concerns and/or potential problems. + Effectively address customer concerns within established resolution timeframes. + Engage in process… more
- Boston College (Chestnut Hill, MA)
- …administration, budgeting, and financial reporting. To this end, he/she works with the Associate Dean of Finance and Administration and Associate Dean of ... the management and training of the fiscal and grant specialist and for overseeing all aspects of the financial...funding. They are expected to continually work with the Associate Dean for Research to plan and carry out… more
- Fox Rothschild LLP (Boston, MA)
- …transfers, write-down requests, and markups prior to submitting to assigned Billing Specialist . + Review finalized invoices to ensure accuracy before sending. + ... issues. + Assist Collection team members, billing attorneys, and clients with resolution of unpaid invoices, including those with discrepancies. + Provide … more