- State of Massachusetts (Chelsea, MA)
- …owners and visitors to the Commonwealth of Massachusetts. EOTSS is seeking to hire*two (2)** Service Desk Analysts*that will act as the first point of contact for ... End User Support Contact Center. The primary role of the* Service Desk Analyst*is to handle the processing...1 support and infrastructure calls while providing high quality customer service and problem resolution to all… more
- Beth Israel Lahey Health (Charlestown, MA)
- …find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity, ... **Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of...accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require… more
- Marriott (Boston, MA)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... Sets a positive example for guest relations. * Empowers employees to provide excellent customer service . * Observes service behaviors of employees and… more
- HealthFitness (Cambridge, MA)
- …+ Leverage outstanding interpersonal skills to drive member retention and deliver meaningful customer service in a heavy customer -facing role. Ensure all ... managed by HealthFitness, is looking to hire **Lead Front Desk Attendants** to join the team on campus in...school diploma or GED and 2+ years of in-person customer service experience. + Adult and Pediatric… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate ... Desk Technician will provide Level 1-2 support to customer 's end-users. This position will provide customer -friendly...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- Motion Recruitment Partners (Somerville, MA)
- Service Desk Support Specialist Somerville, MA...+ 1+ year(s) of experience in IT Support or Customer service + Phone experience + Knowledge ... hospital and physician network. They are hiring for a Service Desk Support Specialist who can provide...applicants must be currently authorized to work on a full -time basis in the country for which they are… more
- GovCIO (Boston, MA)
- …as needed. + Create reports from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track the ... the Department of Veteran Affairs (VA). This position will be full -time and fully remote. **Responsibilities** TheIT Generalist (Remote)performs daily activities… more
- Massachusetts Institute of Technology (Cambridge, MA)
- …High school diploma or equivalent; robust verbal and written communication skills; customer service orientation; desire to work in a collaborative environment; ... Desk Associate + Job Number: 24390 + Functional...Microsoft Office Suite). PREFERRED: bachelor's degree with emphasis on customer service or operations; customer … more
- Omni Hotels (Boston, MA)
- …arrivals and departures within a short period of time + Previous customer service experience + Previous hotel front desk experience is strongly preferred + ... an employee of this historic property. Job Description Front Desk Agents are responsible for providing a five-star welcome...about the hotel and local area, and offering our full range of upscale hotel amenities and services to… more
- Aimbridge Hospitality (Boston, MA)
- …+ Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. + Demonstrate the ability to multi-task be ... Job Summary Front Desk Agents are responsible for greeting and registering...understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Aimbridge Hospitality (Woburn, MA)
- …+ Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. + Demonstrate the ability to multi-task be ... Job Summary Front Desk Agents are responsible for greeting and registering...understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Delaware North (Nashua, NH)
- …Hampshire. As a Front Desk Clerk, you must be friendly, outgoing, and customer - service focused when addressing guests, so making a great impression is key. ... **The Opportunity** Delaware North Gaming is hiring a full -time or part-time Front Desk Clerk...communication skills in person and by phone and previous customer service experience is beneficial + Ability… more
- Massachusetts Institute of Technology (Cambridge, MA)
- …and staff completely and concisely in both written and verbal formats; exceptional customer service ; ability to effectively prioritize and execute tasks a ... IT Help Desk Technician + Job Number: 24460 + Functional...Union + School Area: Credit Union + Employment Type: Full -Time + Employment Category: Non-Exempt + Visa Sponsorship Available:… more
- Hannaford (Dracut, MA)
- …391188_external_USA-MA-Dracut Address: USA-MA-Dracut-301 Pleasant Street Store Code: Store 08192 Customer Service (7243015) Hannaford Supermarkets started out as ... with any legal requirements. * Supervise the effective operation of the office/ service desk /kiosk/front end/bottle room * (if applicable) to include cleanliness,… more
- Aston Carter (Billerica, MA)
- Job Title: Customer Service Representative Department: Customer Service Job Summary The Customer Service Representative will be responsible for ... customer receives their order accurately, on-time, and in full . The ideal candidate will be a skilled problem-solver....or equivalent * 3-5 years of experience in a Customer Service Environment Physical Requirements * Prolonged… more
- Boston Mutual Life Insurance (Canton, MA)
- …technical assistance through phone calls, in person or email. This is an **onsite** customer service -oriented IT role. We are looking for someone able to ... as many problems and requests as possible without reassignment/escalation and within service desk time parameters, using documented procedures and available… more
- The LEGO Group (Burlington, MA)
- …training to enhance the team's ability to exceed our high standards of customer service , product knowledge and sales. Experience the pride, commitment and ... (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales ....assistance completing the application process, please contact the HR Service Desk at ###, Option 4 (for… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Customer Support Professional to provide outstanding desk -side support, regularly scheduled backups, network ... an active Secret clearance.** **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Marriott (Boston, MA)
- …Procedures (SOPs and LSOPs) and support the Peer Review Process. **Providing Exceptional Customer Service ** * Provides services that are above and beyond for ... for guest relations. * Displays leadership in guest hospitality, exemplifies excellent customer service , and creates a positive atmosphere for guest relations.… more
- BJs Wholesale Club (Framingham, MA)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and… more