- Verint Systems, Inc. (Boston, MA)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description We are seeking a Sr . Customer Solutions Manager (CSM) to...drive cloud adoption, pursue strategic growth opportunities, and empower customer success - all of which are… more
- Federal Reserve Bank (Boston, MA)
- …timely manner as an individual and in a team environment. + **Focus on the customer :** Be a strong advocate for financial institutions and service providers by ... and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth… more
- Amazon (Boston, MA)
- …Amazon's Devices org. You will help meet Amazon's commitment to be Earth's most customer -centric company by establishing a high bar for security. You will set the ... You'll guide teams towards outcomes that produce products that safely handle customer data. You will collaborate with builder teams to assess technical debt… more
- Amazon (Boston, MA)
- …combining that with your experience to drive broad product outcomes that exceed customer expectations? Do you like the idea of simplifying and creating broad, ... Product Marketing Managers work backwards from their understanding of customer and industry requirements and are able to "connect...define opportunities for our offerings * Acting as an advocate for customers within AWS (both based on direct… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- ServiceNow, Inc. (Waltham, MA)
- …to become a trusted advisor to C-level client leaders and facilitate customer success from strategic planning functions including business value identification, ... strategies including governance frameworks and managing large enterprise programs. Drive customer success at 1-5 enterprise customers Cultivate trusted advisor… more
- Rocket Software (Boston, MA)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Amazon (Boston, MA)
- …Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. ... and our ISV partners? AWS is seeking an experienced Sr . Account Manager for selling to Strategic ISV's and...daily to grow customers. In addition to being a customer , these companies partner with AWS as an ISV… more
- Confluent (Boston, MA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Boston, MA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Eversource Energy (Westwood, MA)
- IT Senior Project Manager \(Hybrid\) This is a hybrid role\. The first three months are fulltime in the office\. **Our Team** IT Agile PM/Release Train Engineers are ... responsible for the oversight and success of Information Technology and related Business projects\. IT...these requirements\. + Think outside of the box + Advocate and support the policies, processes, and practices of… more
- ThermoFisher Scientific (Waltham, MA)
- …alignment of business priorities with marketing strategies. + Act as a key customer advocate , engaging directly with customers to understand their challenges and ... **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Senior Global Market Development Manager, Cell Therapy** Join Thermo… more
- Cisco (Maynard, MA)
- …support for customer Engineering lab and deployed system field issues. * Advocate and communicate internally for customer product needs as well as Standard's ... metro, long-haul and ultra-long haul telecommunication networks. What you'll do: * The Senior Systems Engineer is a liaison between our customers and our Engineering… more
- Amazon (Boston, MA)
- …challenges and accelerate the adoption of AWS services. As a trusted customer advocate , Solutions Architects help organizations understand best practices around ... in the cloud. - Author and contribute to AWS customer -facing publications such as whitepapers and proof of concepts....the adoption of AWS. - Build deep relationships with senior technical individuals within customers to enable them to… more
- Amazon (Boston, MA)
- …challenges and accelerate the adoption of AWS services. As a trusted customer advocate , Solutions Architects help organizations understand best practices around ... in the cloud. - Author and contribute to AWS customer -facing publications such as whitepapers and proof of concepts....the adoption of AWS. - Build deep relationships with senior technical individuals within customers to enable them to… more
- Teradyne (North Reading, MA)
- …All About You: We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to ... the concept, design, implementation, validation, release to production, and customer adoption of new high power and precision ATE...to make our product visions a reality. Define and advocate for the funding for those investments. + Design… more
- Red Hat (Boston, MA)
- …passionate about automation, to join the Ansible Product team in a senior outbound/field product management capacity. This person would ideally be in the ... the standard for IT automation. **Primary job responsibilities** + Be a leader and advocate for automation lead change with Red Hat customers and sales teams. +… more
- CVS Health (Wellesley, MA)
- …and deliver solutions to make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart of our member, ... patient, and customer experiences as we have a unique focus on...Maintain strong understanding of CVS Brand and business and advocate for work that drives results. + Demonstrate behaviors… more