- Wolters Kluwer (Waltham, MA)
- …to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead ... utilization across the CE product portfolio. He/she serves as the lead Customer Success representative for our select largest and most strategic accounts that… more
- Amazon (Boston, MA)
- …ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- Amazon (Boston, MA)
- …to build and deepen CEO relationships by executing impactful events and engagement opportunities. The team sits within the Global Executive Marketing function which ... CEO Engagements Team is seeking a Strategic Executive Project Manager to help manage the operations and details of...outcomes * Track and report on program metrics, conduct customer research, and deliver insights About the team Diverse… more
- Trellix (Boston, MA)
- **_Job Title:_** Principal Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. ... security. More at https://trellix.com . **_Role Overview:_** -The Senior Customer Success Manager is responsible...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:**...part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by ... be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... At Verint, we believe customer engagement is the core of...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Teradata (Boston, MA)
- …role you will, own the account strategy for engagement , adoption and success planning. + Manage and curate existing customer relationships leveraging strong ... will lead the development of a relevant and actionable customer success plan, and partner internally to...to enhance current and new analytical applications, delivering additional customer outcomes. + Continuously engagement with the… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, ... organizational skills + A customer -service oriented deployment manager who's passionate about helping drive user success...who work with us have a high degree of engagement , a commitment to working effectively in teams, and… more
- Verint Systems, Inc. (Boston, MA)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... At Verint, we believe customer engagement is the core of...health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's… more
- ServiceNow, Inc. (Waltham, MA)
- …world work better for everyone. **What you get to do in this role:** The role of the Customer Success Manager is to act as an advocate for our customers. You ... to help customers achieve their goals. + Oversee the customer outcomes engagement for customers in your...most recent version of our product + Promote ServiceNow customer success stories and processes. + Ensure… more
- FranklinCovey (Boston, MA)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success … more
- FranklinCovey (Boston, MA)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- Wolters Kluwer (Waltham, MA)
- …lines + Sr. CSS will be responsible for project planning, in conjunction with Customer Success Manager (report internally and externally on updates, identify ... and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist is a key contributor...stakeholders updated + In conjunction with Account Executive & Engagement Manager , Sr. CSS will be responsible… more
- Pearson (Boston, MA)
- …to foster deep relationships with internal teams and customers alike + Demonstrated success in developing customer engagement strategies that drive retention ... plan, and information on benefits offered ishere. Key Responsibilities: + ** Customer Engagement Campaigns:** Develop and implement marketing programs designed… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...You own and drive execution excellence for the end-to-end customer engagement (technical, operational, organizational, and educational)… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... drive cloud adoption, pursue strategic growth opportunities, and empower customer success - all of which are...through their cloud transformation initiatives. This holistic approach to customer engagement , coupled with the CSM's deep… more
- Amazon (Boston, MA)
- …of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the ... a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to… more
- Amazon (Boston, MA)
- …a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to ... customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices? AWS Professional… more
- Amazon (Boston, MA)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... & security standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to… more
- Rocket Software (Boston, MA)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of ... strategy to deliver tangible benefits and value. The Senior Program Manager will manage high-profile, cross-functional programs within a portfolio of initiatives,… more