- Citizens (Needham, MA)
- …and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth ... Citizens. Leverage Salesforce CRM to track activity. Measures of Success include: Growth in net new investment assets in...Why Work for Us At Citizens, you'll find a customer -centric culture built around helping our customers and giving… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer … more
- Cornerstone onDemand (Boston, MA)
- We are looking for a **Senior Customer Success Manager ** to drive customer adoption, retention, and growth at scale through data-driven engagement ... strategies. This role blends customer success management with value engineering principles, ensuring that customers maximize their return on investment (ROI)… more
- Cisco (Boston, MA)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves… more
- Forrester (Cambridge, MA)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... with Forrester. Monitoring the health of customer relationships, the Customer Success Manager will predict and navigate customer challenges… more
- Dodge Construction Network (Boston, MA)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member ... realize value through their partnership with Dodgethroughtheir **first-year** **renewal** .The Customer Success Managersupports the end-to-end customer … more
- allego (Waltham, MA)
- …Contributor About Allego For more information, visit http://www.allego.com Overview: The Senior Customer Success Manager - Adoption (SCSM) works with ... use of Allego across the organization. What you'll do if you are a Senior Customer Success Manager - Adoption Team + Ensure a smooth transition from … more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer ... experience + Minimum of 0-3 years of experience in a customer -facing role focused on Customer Success + Proficiency in quickly learning and understanding… more
- IBM (Boston, MA)
- **Introduction** A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills ... their requirements and the value provided by IBM's solutions. * Creating Post-Deployment Customer Success Plans: Develop post-deployment customer success … more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations,...to align a broad range of initiatives for the customer . You will own and drive execution excellence for… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- S&P Global (Boston, MA)
- …leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus ... work changes daily. You are responsible for a successful customer journey and touch points that create long term...and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding… more
- Windstream Communications (Boston, MA)
- …fiber-optic network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and ... and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing… more
- EBSCO Information Services (Boston, MA)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
- Quadient (Boston, MA)
- …and meet customer needs. + **Data-Driven Insights** + Leverage data from the Customer Success Operations Manager to identify trends, customer ... Director** **Based in: Boston MA, USA / Hybrid** **Reporting to: SVP Global Customer Success , Digital** **Your role in our Future** The **Payments Customer … more
- DuPont (Marlborough, MA)
- …developed by Client or Client's Engineer). + Partner with the Pilot Coordinator and Customer Success Manager to order membrane elements, spacers, and ... and/or Engineering Firm for all process-related questions or issues. + Partner with the Customer Success Manager who will be the point of contact for the… more
- Siemens (Boston, MA)
- …communicating reported issues to the R&D team, Product Manager , and Customer Success Manager , ensuring effective cross-functional coordination. + Work ... a meaningful impact with Mendix. Are You a Problem-Solver with a Passion for Customer Success ? Join Our Team! Do you love tackling puzzles? Do you live and… more
- GCG (Boston, MA)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
