- Rocket Software (Boston, MA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... can help us engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius specialty, you will work cross-functionally… more
- Siemens Digital Industries Software (Boston, MA)
- …with a strong passion for customer success and expansion. As a Senior Customer Success Manager , you will join our rapidly growing company and play ... of the Mendix platform in order to exceed our revenue goals. The Customer Success Manager will work closely with Account Executives to establish and… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Rocket Software (Boston, MA)
- …**Job Description Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success ... Management team. As a Rocket Customer Success Manager , you work cross functionally to engage and optimize our customer interactions and assisting our… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Cleo (Boston, MA)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, ... with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive user success **What you'll… more
- Wolters Kluwer (Waltham, MA)
- …to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead ... utilization across the CE product portfolio. He/she serves as the lead Customer Success representative for our select largest and most strategic accounts that… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... health and adoption operations within the Customer Success Organization **The Opportunity** The Technical Program Manager...efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will… more
- Autodesk (Boston, MA)
- …ID #** 24WD81816 **Position Overview** Reporting to the Vice President of Customer Success Design (CSD), the Senior Business Manager , Customer Success ... + Track and communicate organization OKRs + Lead the PMO for the Customer Sucess Design portfolio **Minimum Qualifications** + 10 + years of demonstrated … more
- allego (Waltham, MA)
- …growth year after year How you'll make a difference: Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a ... celebrate your customers' success as if it is your own! Our Customer Success team is collaborative, energizing, and fast paced, and our CSMs take pride in… more
- Zoom (Boston, MA)
- …+ Experience working with global enterprise level customers and have B2B SaaS customer success experience + Experience in technology solution implementations + ... you'll proactively manage relationships for enterprise-level customers, ensuring ongoing success by understanding motivators, strategic goals, and business outcomes.… more
- Zoom (Boston, MA)
- …desired business outcomes, develop key performance indicators (KPIs), and collaborate with Customer Success partners to exceed these. + Be proactive in ... or Account Management roles with a proven record of success + Experience working in the world of Internal...products to market, and having a track record of success with this + Experience and knowledge of the… more
- FranklinCovey (Boston, MA)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Boston, MA)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success … more
- Wolters Kluwer (Waltham, MA)
- …lines + Sr. CSS will be responsible for project planning, in conjunction with Customer Success Manager (report internally and externally on updates, identify ... and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist is a key contributor...updated + In conjunction with Account Executive & Engagement Manager , Sr. CSS will be responsible for planning and… more
- Staples (Framingham, MA)
- …**Staples is business to business.** You're what binds us together. Our customer service team supports our company through their confidence, knowledge, and ... commitment to our customers. We're passionate about understanding customer needs, finding solutions that fit their business and...business goals and requests from Sales + Overseeing escalated customer issues **What you bring to the table:** +… more
- Wolters Kluwer (Boston, MA)
- …role out of the White Plains, NY or Clayton, MO office.** The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... orders set up in our system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately 50-75 new emails daily… more
- Pearson (Boston, MA)
- …faculty members across the US Reporting to the Vice President of Customer Success - Higher Education, the Manager will oversee the team to ensure ... The Manager , Faculty Advisement Services, will lead a team...educational expertise and deep product knowledge to support Pearson's Customer Success and Sales teams in delivering… more
- Dynatrace (Waltham, MA)
- …demonstrated experience in creating customer and/or product enablement, with demonstrated success . The Customer Enablement Program Manager possesses a ... flawless digital experiences. **Job Description** Dynatrace is seeking a "Program Manager , Customer Enablement" to design learning experiences and programs… more