- Eastern Bank (Lynn, MA)
- …serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on ... Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts...Is able to handle a diverse array of complex customer situations with minimal supervisory assistance by making sound… more
- HomeSafe Alliance (Boston, MA)
- …every move is better than the last. **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist 's to support the Customer Care contact ... various shifts to include weekend support .** **Responsibilities:** As a Customer Care Specialist , you will be responsible for all shipment activities in your… more
- Century Linen & Uniform Inc (Somerville, MA)
- … Specialist 's respective plant and cases initiated by them. They actively support Customer Relationship Managers (CRMs) by meticulously entering customer ... line of Century's customer care organization, the Customer & Operations Specialist plays a pivotal...Support : In addition to their primary responsibilities, the Specialist provides essential administrative assistance to the plant. This… more
- Tripleseat (Concord, MA)
- …fostering a collaborative, innovative work environment that encourages growth and development. The Customer Support Specialist at Tripleseat plays a critical ... phone calls, & Zoom) to provide timely and effective support . + Ensure the timely resolution of customer... support . + Ensure the timely resolution of customer issues while maintaining a professional and positive demeanor.… more
- Pegasystems (Waltham, MA)
- Principal Specialist Solutions Consultant, Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Waltham + ShareCopying **Meet Our ... Team:** As a Pega Customer Service Specialist Solutions Consultant you will...strong mentor to others in the organization to help support training and mentorship for the field scaling the… more
- Reynolds & Reynolds (Andover, MA)
- Customer Service Specialist Andover, MA Full-Time...the ability to act as a mentor within the support team, sharing skills and knowledge with the department ... affiliate of Reynolds and Reynolds, is looking for a Customer Service Specialist to join our growing...while handling mid to high volume calls and email support . You will act as the liaison between our… more
- Merck (Boston, MA)
- …motivated and customer -focused individual to join our team as a Dairy Monitoring Customer Success Specialist . In this role, you will be the first line of ... our valued customers, providing them with excellent service and support . You will play a crucial role in ensuring...to provide patient and effective training. The Dairy Monitoring Customer Success Specialist will join our company's… more
- GovCIO (Boston, MA)
- …referral to this job (https://careers-govcio.icims.com/jobs/4723/ customer - support -professional-%28it- specialist ... **Overview** GovCIO is currently hiring for a Customer Support Professional to provide outstanding desk-side support , regularly scheduled backups, network… more
- Kuehne+Nagel (Boston, MA)
- …worldwide? Here at Kuehne+Nagel, our Boston site is looking for a Sea Logistics Customer Care Specialist to join our Sea Logistics team. **Your Role** At ... ensure every client leaves with a smile. As a Customer Care Specialist , you'll be at the...Collaborate with our rockstar sales, operations, marketing, and technical support teams to tackle customer issues and… more
- Wilson Language Training (Boston, MA)
- Customer Success Specialist **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... Our company is growing and looking to hire a Customer Success Specialist (CSS) to join our...and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Wolters Kluwer (Waltham, MA)
- …the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research & Analytics, ... high quality and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist is a key contributor within a multifunctional… more
- Reynolds & Reynolds (Boston, MA)
- … Success Specialist you will be responsible for providing high level customer support to approximately 50- 70 automotive dealerships in a defined area. ... Entry Level Customer Success Specialist Boston, MA Full-Time...a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers… more
- Cengage Group (Boston, MA)
- …. What you'll do here: The ** Customer Success Specialist ** drives customer retention and sales growth through support of customers with their digital ... digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product… more
- Bosch (Londonderry, NH)
- …North America (HCNA). This role contributes to shaping next generation customer support through automation, self-service, artificial intelligence, and ... work #LikeABosch! **Job Description** **Job Duties & Responsibilities:** The Customer Service Specialist provides Tier 2 ...in a contact center, inside sales or account management customer support role. + Computer skills, including… more
- Pegasystems (Boston, MA)
- Senior Specialist Solutions Consultant, Customer Risk & Due Diligence Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote + ShareCopying ... to the Pega Solutions Consulting team, you will help drive our Pega Customer Risk & Due Diligence (CRDD) applications sales. Your experience will enable you… more
- CAI (Boston, MA)
- …**Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Product Support Specialist , you will remotely provide Level 1 technical ... line. **Job Description** We are looking for a **Product Support Specialist ** to remotely provide Level One...+ Familiarity with common ERP systems and concepts + Customer technical product support experience with analyzing,… more
- State of Massachusetts (Roxbury, MA)
- …is seeking amission-driven, highly organized problem solver to fill the role of Office Support Specialist I. The selected candidate will support the consumer ... staff related needs in the Area Office. The Office Support Specialist I is responsible for providing...information or timely access to other office staff. Provide customer service support to our self-service Kiosk… more
- Boston Mutual Life Insurance (Canton, MA)
- …Leave our customers and associates "better than where we found them" The Help Desk Support Specialist reports directly to the Director - Help Desk Services. The ... the workplace. + We are **_FOR_** providing a personalized customer experience to our policyholders and producers. + We...Help Desk Senior Support Specialist is responsible for providing Tier… more
- Jabra (Lowell, MA)
- …for life's new rhythm. As part of the Product Support Team, the Support Specialist will deliver customer -focused technical support for products ... via phone, email and chat. The Support Specialist works in an environment of...+ To document all customer contact information, customer requests, and support issues in ticketing… more