- Citizens (Medford, MA)
- …Speaks clearly, listens actively, and takes notes to understand the customer's fraud claims . Handles routine customer fraud inquiries promptly ... Description The Fraud Customer Service Center requires the delivery of...customers' expectations while simultaneously independently creating a claim. Processed claims requires accurate and complete documentation and records management… more
- Highmark Health (Boston, MA)
- …quotes and analyzes the structure of a contract for a group based on claims experience, characteristics of the employee groups, etc. The incumbent uses discretion of ... questionable claim patterns of renewal clients and issues with competitor's claims experience for prospect clients and develops recommendations to account for… more