- Marriott (Boston, MA)
- **Job Number** 24131018 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Boston Hotel, 39 Dalton Street, Boston, Massachusetts, United States ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Boston, MA)
- **Job Number** 24136214 **Job Category** Rooms & Guest Services Operations **Location** The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Live Nation (Boston, MA)
- …needs, maintain working knowledge of accessible se ating in the venue + P rovide guest service by greeting and assisting guests and responding to guest ... inquiries and complaints. + Maintain working knowledge of guest services programs and service recovery practices....functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Live Nation (Boston, MA)
- …so if this sounds like you then please read on! THE JOB The Guest Services position will protectively interact with guests to provide information and assistance on ... all things related to the guest having an enjoyable experience at MGM Music Hall...WHAT THIS ROLE WILL DO + Deliver exemplary customer service to maintain customer loyalty. + Adapt to customer… more
- House of Blues (Boston, MA)
- …scan tickets , and provide guest services under the direction of the Guest Service Lead, Operations Manager, and General Manager. Event shifts are typically ... verifying staff credentials to generally restricted areas. + Provide guest service by greeting and assisting guests...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- House of Blues (Boston, MA)
- …physical description, arrival times and any needs for children when applicable + Direct guest to an appropriate location when on a wait + Utilizing the HOB ... tables + Show guests to tables, place menu in guest hands, wait for guest to be...high-volume restaurant at a pace that maximizes efficiency of service and performance of overall operations + Ability to… more
- Live Nation (Boston, MA)
- …WILL BRING + High School Diploma or equivalent + At least 2 years in Guest Service and communications + Creative thinker and problem solver + Excellent verbal, ... information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- House of Blues (Boston, MA)
- …High school diploma or equivalent experience required. + At least 1+ year in a guest service role preferred. + Ability to perform duties in a professional manner ... you help to ensure safety. Ushers offer the best service possible to guests, visiting artists, and any other...and tours of varying sizes. + Facilitate a top-notch guest experience + Greet all guests in a welcoming… more
- House of Blues (Boston, MA)
- …will assist with employee engagement initiatives, the staff check in process, and guest services. Experience Team members will be located throughout all of our venue ... Experience Manager, this position supports employee engagement, employee check in, and guest services + Partner with the Experience Manager to create encore moments… more
- Live Nation (Boston, MA)
- …and correct guest concerns and complaints regarding security and customer service -related situations + Follow up with Security and Guest Services teams ... end of the shift + Conduct operations with a Guest First mindset + Ensure all recap forms are...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Live Nation (Boston, MA)
- …High School Diploma or equivalent preferred + At least 1+ year in a guest service role preferred + Excellent verbal, written and interpersonal communication ... WHAT THIS ROLE WILL DO + Greet guests, scan guest tickets upon entry to the venue, answer ...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Live Nation (Boston, MA)
- …+ Comply with safety regulations and maintain clean and orderly work areas + Provide guest service by greeting and assisting guests and responding to guest ... working knowledge of guest services programs and service recovery practices. + Responsible for maintaining a fun,...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- House of Blues (Boston, MA)
- …with guests to provide information and assistance on all things related to the guest having an enjoyable experience at Leader Bank Pavilion. Our concert and private ... considered for specific roles including Security, Usher, Box Office, Guest Experience Team, and Facilities . WHAT THIS ROLE...School Diploma or equivalent + 2 years in Customer Service preferred + Strong team player with ability to… more
- Transdev (Dorchester, MA)
- …service area. + Must be able to work flexible hours. + Must be hospitable, guest /customer service oriented, and be willing to serve the needs of passengers. + ... + Successfully completes driving skills evaluation. + Attends all required in- service training, company required safety meetings and training, and any other… more
- Live Nation (Boston, MA)
- …WILL DO + Anticipate and respond to guest needs + Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints ... with a friendly, positive attitude + Organize and prioritize service per appropriate service sequence + Take...high volume experience in restaurant operations + Skill in guest relations + Wine & Liquor knowledge + High… more
- Live Nation (Boston, MA)
- …various departments including claimed items to guests + Maintain working knowledge of guest services programs and service recovery practices. + Responsible for ... office management, and special projects while providing front line guest services to guests attending shows at our busy...a clean office environment at all times + Customer service : Professionally responding in a courteous manner to emails… more
- House of Blues (Boston, MA)
- …interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue. WHAT THIS ROLE WILL DO + ... to the venue and provide guests with excellent customer service while answering all questions/concerns. Including but not limited...Fenway. + Monitor all venue email inboxes and answer guest emails in a timely manner. + Look for… more
- Sage Hospitality Group (Boston, MA)
- …take cues from each guest to help define how we can be distinctly 'of service ' to them - it's a guest -changing philosophy that doesn't live in a manual, but ... do. It empowers our employees to provide incomparable, authentic service . With the stylish and incredible rooms and suites,...skills. **Physical Demands** The physical demands described here are representative of those that must be met by an… more
- Live Nation (Boston, MA)
- …according HOB service standards + Perform Opening/Running/Closing duties according to HOB Service Standards + Respond to guest inquiries and requests in a ... an efficient, professional manner and contribute to an excellent guest experience. Responsible for cleaning all areas of venue....light bulbs or report same to supervisor + Maintains service rooms and storage areas in a clean orderly… more
- Boston University (Boston, MA)
- …on-campus. Conceptualize and design these events, develop budgets, create and maintain guest tracking systems, communicate event needs to service providers, and ... President and the President's spouse and act as a representative of the management of Presidential Events. Reporting to...on-site staff on these events; including web and specialized guest services. Assist with and track ground transportation and… more