- Commonwealth Care Alliance (Boston, MA)
- …access to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class ... centers in the health care industry. This position is remote and the contact center is staffed 7 days...considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex,… more
- Conviva (Boston, MA)
- …caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written ... inquiries. The Inbound Contacts Representative performs varied activities and moderately complex administrative/operational/customer support assignments. Performs… more
- Kelly Services (Quincy, MA)
- **Position: Health Care Call Center Representative ( REMOTE )** **Work Schedules:** New associates typically begin with one of the following shifts: + Monday to ... weekends **Job Overview:** As a **Health Care Call Center Representative ** , you will play a key role in...will play a key role in delivering world-class customer service . You will assist callers by addressing inquiries, resolving… more
- Boston Health Care for the Homeless Program (Boston, MA)
- …every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges ... on that commitment, we are hiring a Patient Call Representative and Finance Assistant to help patients navigate the...Full time, Monday - Friday, 8:30am - 5:00pm (Hybrid remote : 3 days in the office and 2 days… more
- Dana-Farber Cancer Institute (Brookline, MA)
- The Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient's experience and their ... a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple...onsite in Boston, MA and 4 days per week remote .** **T** **he selected candidate may only work remotely… more
- Atrius Health (Chelmsford, MA)
- …system in the country. *SUMMARY* This position is looking for a Patient Registration Representative to join the team at our Chelmsford location with a schedule of ... Friday. This location offers great benefits, an optional opportunities for hybrid/ remote schedule, and endless opportunity for growth! ** Ensures that all patient… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …our valued customers a world-class product support experience. As an experienced member of our Global Support team, you'll bring expert-level domain knowledge and ... issues will help drive exceptional customer satisfaction. As a member of the shared services team, you will provide...your expertise in Human Capital Management and Human Resource Service Delivery software will be critical for success in… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …a world-class product support experience to our valued customers. As an experienced member of our Global Support team, you'll bring expert-level domain knowledge and ... solving complex issues * Exceptional written and verbal communication and customer service skills * Ability to effectively present in group settings * Thrives… more
- The Cigna Group (Boston, MA)
- …(eg direct mail, email, IVR, SMS).** **Key Responsibilities:** + Define member -centric engagement strategies in alignment with patient activation and engagement team ... and launch planning across clients and membership. + Partner with client representative teams to understand SLAs, key client needs, and forecast requirements. +… more
- East Boston Neighborhood Health Center (Revere, MA)
- …position includes a schedule of Monday-Friday from 8 AM-5 PM. As a Customer Service Representative , you'll have the opportunity to develop your communication and ... Summary: We're looking for a friendly, hard-working Contact Center Representative who is fluent in both English and Spanish....in both English and Spanish (preferred), with superior customer service skills. As a member of our… more
- HealthEdge Software Inc (Boston, MA)
- …care management solutions, they can improve coordination and communication, increase member engagement, and ultimately help patients better manage their chronic and ... drive superior care and financial outcomes in a value-based, member - and patient- centric ecosystem. The complete suite of...tickets appropriately. + Respond to tickets within the contractual service level agreement (SLA) times. + Act as an… more
- GCG (Boston, MA)
- …innovative team in the Renewable Energy Industry, apply now!! This position offers a remote work arrangement but would require no less than 50% travel to facilitate ... a wide variety of industries, our experienced teams are ** Service -oriented, Responsive, and Values-Focused** . **About Paige** Paige, a...engineer solutions that save time and money. Every single member of our team is invested in the success… more
- HealthEdge Software Inc (Boston, MA)
- …customers receive fromHealthEdgeproducts and services. TheCustomer SuccessManager(CSM)is a key member of that functionand a part of ourClientOpreationsteam.In this ... reduce costs, and improve both clinical outcomes and the member experience. **What you will do** **:** + Intake...experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when… more
- HealthEdge Software Inc (Boston, MA)
- …care management solutions, they can improve coordination and communication, increase member engagement, and ultimately help patients better manage their chronic and ... solutions that drive superior care and financial outcomes in a value-based, member - and patient- centric ecosystem. The complete suite of solutions from HealthEdge… more
- GCG (Boston, MA)
- …providing support, information, and guidance + Pursue new opportunities, identify service improvements, and implement profit enhancements + Identify and build ... a wide variety of industries, our experienced teams are ** Service -oriented, Responsive, and Values-Focused** . **About Paige** Paige, a...engineer solutions that save time and money. Every single member of our team is invested in the success… more
- HealthEdge Software Inc (Boston, MA)
- …passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our ... with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with… more
- Harvard University (Cambridge, MA)
- …of the community cohort study as well as the launch of a nationally representative survey in South Africa. The goal of this research project is to explore ... of dementia-specific data (2025), followed the launch the nationally representative survey (2026). The PM will report to the...a campus that contributes to the well-being of every member of our community-and ultimately to the health of… more
- Harvard University (Cambridge, MA)
- …repository preferred. + Master's degree in library science preferred. + Customer service orientation. + Working knowledge of library metadata standards preferred. + ... with the SRM and Library Technology Services (LTS), identify key operational and service issues and use judgment to recommend solutions. + Under the direction of… more
- Harvard University (Cambridge, MA)
- …Qualifications and Skills: + The Program Specialist must have excellent customer service , organization, and event management skills. + The successful candidate will ... we consider to be a combination of onsite and remote work at our Boston, MA based campus. Please...support, and other assigned projects. + Serve as a member of the program delivery logistics committee. + Coordinate… more
- Dana-Farber Cancer Institute (Boston, MA)
- …to be submitted with application.** **This position is a full-time and** **partially remote ** **.** **The selected candidate may only work remote ** **days** ... the Administrative Specialist II provides administrative support to staff, faculty member (s), or department(s) in their clinical, academic, research and leadership… more