- SMX (Boston, MA)
- Oracle Customer Support Desk Agent (3600)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States Creoal has recently become a proud ... to deliver cutting-edge digital transformation solutions. We are looking for an Oracle ** Customer Support Desk Agent** . **Candidates for this… more
- Beth Israel Lahey Health (Charlestown, MA)
- …services align with BILH needs.** **Exhibits commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes ... a difference in people's lives.** BILH is seeking Service Desk Analysts to support our high volume...support position is responsible for all aspects of customer requests and incident management. Using the Information Technology… more
- Beth Israel Lahey Health (Charlestown, MA)
- …services align with BILH needs.** **Exhibits commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes ... Tier 1 support position is responsible for all aspects of customer requests and incident management, which will include: *logging, triaging, resolving service… more
- Verint Systems, Inc. (Boston, MA)
- …service. + Must be able to work a **_rotating day shift_** , 8 hours in the day. The Support desk is open from 6 am - 6 pm MST to assist our customers. + ... level technical support persons to assist with problem resolution and/or customer management. + Develops and authors knowledge base articles/tech notes that will… more
- Novo Nordisk (Lexington, MA)
- …understanding of relational databases (eg MSSQL/ Oracle ) + Understanding of remote support and help desk ticketing systems + Excellent troubleshooting skills ... culture of fun, ingenuity and innovation. And our competitive compensation package and support of a healthy work-life balance all add to a best-in-class employee… more