- Wayfair (Boston, MA)
- …of retail supply chain operations in an extremely fast-paced environment. The North American Customer Offering and Delivery team supports the launch of new and ... and data driven solutions to influence new and existing customer offerings. We are looking for an individual who...What You'll Do: Independently lead new and existing Service Offering projects that will drive; process, technology and performance… more
- Wayfair (Boston, MA)
- …a win-win-win for our customers, suppliers, and Wayfair. We are looking for a Senior Associate to help plan, execute and launch best-in-class Event Curation for ... Play a leading role in determining our GTM strategy for Doorbusters - our marquee offering - that run four times per year during Wayfair's largest moments Support in… more
- Wayfair (Boston, MA)
- Senior Associate , Catalog Merchandising The Catalog Merchandising team's mission is to deliver rich, confidence-inspiring merchandising for customers and ... confidence-inspiring and inspirational home shopping destination, (2) build lasting customer trust in our offering , and (3)...(2) build lasting customer trust in our offering , and (3) enable our suppliers to drive growth… more
- C-4 Analytics (Wakefield, MA)
- …levels of accountability and customer service. We are currently hiring for a Senior Client Onboarding Lead as we look to expand our team and support our growing ... Senior Client Onboarding Lead, REMOTE / Hybrid (Wakefield,...a successful kick-off process. You'll work closely with the Associate Vice President to strategize and enhance our onboarding… more
- Dana-Farber Cancer Institute (Boston, MA)
- …(DFCI) is seeking a visionary leader to join our team as the Senior Director of Product and Technology, serving our esteemed research community. This pivotal ... in product management, systems integration, data acquisition, and IT infrastructure. The Senior Director will be responsible for steering the strategic planning and… more
- Eversource Energy (Westwood, MA)
- …an ombudsman for customers; receive, record, analyze, and resolve escalated customer complaints and inquiries\. Will have primary responsibility regarding managing ... and communicating all responses to the customer ; conducts root cause analysis of complaints, coordinates the...The successful candidate will have a track record for offering top tier service and the ability to work… more
- Bank of America (Boston, MA)
- Senior Banker - Back Bay Financial Center Boston, Massachusetts **Job Description:** At Bank of America, we are guided by a common purpose to help make financial ... experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.… more
- ARCO (Framingham, MA)
- …at all levels of the business. We are looking for a highly motivated Senior Project Manager to join our team of experts onsite in Framingham, Massachusetts. Because ... to quality by evaluating project-related processes + Make necessary changes, use customer input to make improvements, and meet/exceed internal and external client… more
- Marriott (Boston, MA)
- …**JOB SUMMARY** Reporting directly to the Director - Messaging & Collaboration, the Senior Product Owner - Entra ID/Active Directory is responsible for the design, ... reliability, security, and scalability of the Entra/Active Directory environment. The Senior Product Owner builds and leverages strong partnerships across business,… more
- Marriott (Boston, MA)
- …SUMMARY** Reporting directly to the Director - Messaging & Collaboration, the Senior Product Owner - Exchange/Email Security is responsible for the design, ... reliability, security, and scalability of the Exchange/Email Security environment. The Senior Product Owner builds and leverages strong partnerships across business,… more
- Wayfair (Boston, MA)
- …the 'gated' experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry ... an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …the company's performance goals and deliver an exceptional experience for BCBSMA's Senior members. This role is eligible for the Flex persona. Key Responsibilities: ... new business through the broker/consultant channels + Partners and consults with senior leaders (eg SVP and Chief Actuary; SVP, Underwriting; EVP, Sales, Marketing… more
- Chewy (Boston, MA)
- …outcomes + Help develop and build a vision that connects Chewy's full offering into a customer -first experience that drives performance + Identify green ... **Our Opportunity:** Chewy is hiring an ** Associate Director Product Manager, Mobile Apps** to join...you will have exposure to the entire business and senior leadership team, will be responsible for high-impact decisions… more
- HealthEdge Software Inc (Boston, MA)
- **Overview** **Position Overview:** The Associate Production Support plays a vital role in the overall delivery process. Our ideal candidate will be responsible for ... triaging and resolving Customer reported issues on...satisfaction. GuidingCare(R) is a complete platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data… more
- Wayfair (Boston, MA)
- …the 'gated' experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry ... an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …Bring your true colors to blue. What We Need: As an Associate Automation Solutions Architect, you will strategically drive the identification and assessment ... you will work closely with business stakeholders, process owners, and senior management to identify automation opportunities, design complex solutions, and drive… more
- Eastern Bank (Boston, MA)
- …more good in how we emulate the Eastern Bank brand. The Marketing Associate III will oversee project management and drive Eastern's awareness, familiarity and ... media, paid search, email, merchandising and web. This role, reporting to the Senior Vice President of Brand Activation, Creative Services and Events, is responsible… more
- JPMorgan Chase (Boston, MA)
- …combination of industry knowledge with client service skills. As an ETF operations associate within the Fund Servicing team, you will be supporting our Operations ... Team that is responsible for the ETF Servicing offering at JP Morgan. This includes ETF Order Taking,...products + Provide monthly KPI reporting to clients and senior management **Required qualifications, capabilities, and skills** + Bachelor's… more
- Eastern Bank (Lynn, MA)
- …& II): This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers ... service standards and sales goals as set forth by senior management. Must develop the necessary skills to work...Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts… more
- Walgreens (Woburn, MA)
- …Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and ... answers questions to ensure a positive customer experience. + Models and shares customer ...eye contact, courtesy, etc.) and Walgreens service traits (eg, offering help proactively, identifying needs, servicing until satisfied, etc.).… more