• Bilingual Consumer Service Operations…

    Humana (Hartford, CT)
    …or Bachelor's Degree + Previous healthcare experience + Previous inbound and/or outbound call center experience **Scheduled Weekly Hours** 40 **Pay Range** The ... help us put health first** The Consumer Service Operations Representative 2 represents the Dual Eligible Outreach Department by...are inputting information captured by the member during the call and updating in the various systems we use… more
    Humana (11/15/24)
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  • Customer Care Representative - Energy…

    Randstad US (Berlin, CT)
    …- 4:30 pm Start Date - As soon as possible! Must Have: experience within a call center , and a background in solar, renewable, sustainable or other energy TL;DR: ... customer care representative - energy services. + berlin , connecticut...well as reporting and rebate processing. Candidates should have call center experience (5+ years), be willing… more
    Randstad US (11/12/24)
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  • WAN Engineer-RTX-EIS-Operations ( Remote )

    RTX Corporation (Hartford, CT)
    Date Posted: 2024-10-07 Country: United States of America Location: UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA Position Role Type: ... The following position is to join our RTX Corporate, Enterprise Services, Research Center or BBN team: Position Overview:RTX has an opportunity for a Wide Area… more
    RTX Corporation (10/08/24)
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  • Contact Center Customer Care Specialist…

    HomeSafe Alliance (Hartford, CT)
    …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call more
    HomeSafe Alliance (11/13/24)
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  • Contact Center Supervisor

    HomeSafe Alliance (Hartford, CT)
    … environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding and ... processing customer orders. + May function as a designated representative for designated accounts. + May lead and train...interpreting trends of contact center metrics (ie, Average Handle Time, After … more
    HomeSafe Alliance (11/15/24)
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  • Workforce Management Scheduling Analyst

    Humana (Hartford, CT)
    …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing...to ensure effective and efficient use of resources. **Location:** Remote US **Shift:** An 8 hour shift between 8:30AM… more
    Humana (11/08/24)
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