- MetLife (Bloomfield, CT)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Conduent (East Hartford, CT)
- …take this into consideration when applying._ Reporting to the Site Operations Manager, the ** Call Center Supervisor ** is responsible for the supervision of ... Call Center Staff. This person will work in collaboration with...policies and procedures when needed. + Serving as a Call Center SME (Service Matter Expert). +… more
- Eversource Energy (Windsor, CT)
- …on and leads various project teams, as necessary\. + Participates in the on\- call supervisor rotation, and participates in emergency/storm restoration events, as ... media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Baystate Health (Springfield, MA)
- …(pharmacists, technicians, and interns) and training across all shifts at Baystate Medical Center . The Supervisor will work with the front-line staff and use ... holes pose a risk/negative impact to supporting patient care needs. The Supervisor will participate in the pharmacy administrator on- call program rotation.… more
- Baystate Health (Springfield, MA)
- …oversight for all the Care Team and Specialist Model at Baystate Medical Center . The Pharmacy Clinical Supervisor will lead the Clinical Leadership Committee ... of services to support a cost-effective service model. The Pharmacy Clinical Supervisor will ensure that appropriate communication and planning occurs to engage… more
- State of Connecticut, Department of Administrative Services (Middletown, CT)
- …program for statewide emergency management and homeland security; + Serve as Operations Supervisor and oversee a 24/7 on- call staff responsible for supporting ... Emergency Management Program Supervisor Recruitment # 251209-0512AR-001 Location Middletown, CT Date...and Rescue Team; + Support the State Emergency Operations Center (SEOC). Please see EXAMPLES OF DUTIES section below… more
- Lowe's (East Hartford, CT)
- …responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center . The Supervisor is the primary point of contact for BDC/Lowe's ... projects and relationship management of the third-party logistics operated Bulk Distribution Center . The Supervisor is responsible for resolving store claims,… more
- Baystate Health (Springfield, MA)
- …recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking Per Diem Clinical ... Operations Supervisor (formerly Administrative Supervisor ) at BMC to...power to make broader decisions and collaborate with the Administrator-On- Call (AOC), even accessing additional resources as needed. This… more
- Amentum (East Hartford, CT)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- Cardinal Health (Hartford, CT)
- …patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including customer service, ... + Oversee daily operations for patient access support contact center team of up to 15 team members and...+ Demonstrate knowledge of quality systems and approaches including Call & Case Monitoring, Adverse Event reporting and Non-Conformance… more
- Eversource Energy (East Berlin, CT)
- …Drives innovation and change in business processes Leads area work center activities during manager absence Represents manager at department, customer, and ... Performance\. + Fulfills storm duty assignments and participates in on\- call rotation as required\. **Technical Knowledge/Skill/Education/Licenses/Certifications:** + Working knowledge… more
- Fresenius Medical Center (Bristol, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration… more
- Cardinal Health (Hartford, CT)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Masonicare (Rocky Hill, CT)
- …Living Masonicare at Greenridge Place - Rocky Hill, CT Full Time Salaried/Exempt / On- Call Rotation Summary of Position The ALSA Director is designated as the ... Supervisor of Assisted Living Services Agency (SALSA) for the...care. Responds to resident when a resident activates the call for aid system. + Conducts daily office hours… more
- Baystate Health (Springfield, MA)
- …$106,059.00 - $121,908.00 - $144,206.00 We are a 716-bed independent academic medical center . We are the community's major referral hospital, and we provide a wide ... top 50 cardiovascular hospital by Watson Health **LOCATION** : + Baystate Medical Center + Springfield, MA **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent… more
- Hartford HealthCare (Meriden, CT)
- …6. Support scheduling, management of Kronos, PTO requests, and management of call -outs. 7. Responsible for supporting Supervisor with execution of weekly/monthly ... you to become part of Connecticut's most comprehensive healthcare network. Rushford Center , one of Connecticut's leading providers of addiction and mental health… more
- Baystate Health (Westfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... requested, and ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient care and… more
- Baystate Health (Springfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... requested, and ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient care and… more
- State of Connecticut, Department of Administrative Services (Waterbury, CT)
- …Nurse Coordinator, you will have the opportunity to: + Assist the Nurse Consultant/ Supervisor in the monitoring of nursing issues in various private sector agencies, ... of records; + Assist the Nurse Consultant and/or Nurse Supervisor with reviewing and tracking various reports (such as...and community; + Prepare reports; + Participate in regional on- call system; DDS Mission Statement: The mission of the… more