- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service ; - Educate stakeholders about… more
- Penguin Random House (New York, NY)
- We are seeking an IT Service Desk Analyst to join our team. This person plays a crucial role in providing technical support and assistance to end-users ... smooth operation of IT systems and equipment. The IT Service Desk Analyst serves as...categorize incidents based on urgency and impact on business operations * Monitor and manage the ticket queue to… more
- Randstad US (Woodbridge, NJ)
- …objects Leadership & Process Improvement - Act as a technical lead for help desk operations , managing escalations and offering guidance to junior staff. Assist ... it support lead / systems analyst / help desk lead. +...help maintain our commitment to excellence, ensuring smooth IT operations and cloud-based administrative duties. If you have a… more
- Suburban Propane (Whippany, NJ)
- …has been serving its employees and customers for 95 years. As a **Help Desk Analyst ** , you will providetechnology support to Suburban Propane's employees, ... the 3 rd largest propane retailer in the country, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one… more
- New York eHealth Collaborative (New York, NY)
- …enhance the services provided to our customers. + Development and mentoring of the NYeC Service Desk Analyst team, as well as performance management, and ... and external teams to bring new products and use cases from development to operations . The Service Desk Manager is required to be part of the 24x7x365… more
- Broadridge Financial Solutions (Newark, NJ)
- …the way, come join the Broadridge team. Broadridge is Hiring! We are seeking an Operations Technical Support Analyst to join our team in Newark, New Jersey. ... transactions including Fund settlement requirements + Coordinate with clients trading desk on collateral movement across different BNY accounts + Identify potential… more
- City of New York (New York, NY)
- …clear documentation by utilizing Public Safety Remedy; participate in Public Safety Service Desk management projects that enhance the quality and efficiency ... telecommunications to ensure the security of, and enhance, City operations and service delivery to New York...technology. The successful candidate will serve as the Technical Operations Center Analyst reporting to Public Safety… more
- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …/ debugging, deployment, and manages the ongoing operational production operations of analytic dashboards, databases, applications, and integrations supporting ... Transfer, Business Intelligence, dashboards, and database environments. + Manage service providers activities to identify availability issues with outsourced and… more
- Merck (Rahway, NJ)
- …for enthusiastic IT professional** + Minimum 3 years of technical support in a service desk / IT command center/network operations center role + Relevant ... critical incidents which result in significant disruption to our company's business operations + Coordination of response to ensure rapid restoration of IT services… more
- Scotiabank (New York, NY)
- Internal Control Analyst **Requisition ID:** 212982 **Salary Range:** 69,400.00 - 129,000.00 _Please note that the Salary Range shown is a guideline only. Salary ... team, committed to results, in an inclusive and high-performing culture. **Internal Control Analyst , First Line Supervision & Support (FLSS) - New York, NY** Global… more
- City of New York (New York, NY)
- …Infrastructure Network and Systems, Planning & Compliance, Product Area, Release & Service Management, and Security. Your Impact: As the Quality Assurance (QA) ... Analyst for the Division of HPD TECH, you will...leader or as a major contributor. Experience in computer operations , technical support, quality assurance (QA), hardware installation, help… more
- City of New York (New York, NY)
- …serve as a Business Analyst for the Bureau of Water & Sewer Operations (BWSO). The selected candidate will need to be skilled in application development to ... support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured… more
- Federal Reserve Bank (New York, NY)
- …of foreign central banks, international agencies, and the SOMA's Open Market Operations Desk . + Collaborate with staff and management to continuously ... FIMA accounts activities. We are looking for a Market Operations and Analysis Analyst for the DAS...Gain a thorough understanding of the clearing and settlements service business with a focus on effectively performing settlement… more
- Morgan Stanley (New York, NY)
- …We provide institutions with almost every kind of financial product and service across the world's major markets. Whether you're interested in planning complex ... The SPG Trading team is looking for an experienced Analyst to Associate level candidate to join the team....a market maker and build firm relationships * Assist desk with pnl reporting, compiling market color, indications, and… more
- CUNY (New York, NY)
- …and maintains the University's network operates the University's Data Center and Service Desk . Additionall, CIS manages the processes of safeguarding the ... SOC Analyst (IT Associate 1) - Temporary (Revised) **GENERAL...technology-related disciplines. This job is in CUNY's Classified Civil Service . The full specification is available on our web… more
- City of New York (New York, NY)
- …produce technical documentation for system development projects, manuals, and user guides. - Service Desk : Participate in Service Desk Management ... telecommunications to ensure the security of, and enhance, DVS operations and service delivery to New York...its direct services to the veteran community. The Data Analyst will play a key role for the Information… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... four years of satisfactory full-time experience related to information technology service management, process management, operations ; 2. A baccalaureate degree… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... for independent action, judgement and decision making, the Senior Business Analyst is responsible for the assessment and implementation of complex information… more
- Mizuho Corporate Bank (New York, NY)
- …aptitude, and conflict resolution skills. + Bachelor's degree with 5-7 years of service desk support experience (ideally including 5+ years of demonstrated ... Mizuho team as an End User Trade Floor Support Analyst ! In this role you will provide department-specific IT...in a number of dynamic, strategic initiatives in key Service projects across the organization such as platform enhancements… more