- Capgemini (New York, NY)
- Contact Center Transformation Lead Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, ... Analytics, Work Force Management, Continuous Optimization, etc. + Orchestrate Contact Center Transformation engagements with Executive Stakeholders,… more
- US Bank (Hackensack, NJ)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... solution which will provide a foundation for future strategic transformation initiatives. Successful applicants will exemplify US Bank's ethical principles… more
- Capgemini (New York, NY)
- **Job Title: Datacenter Transformation Engagement Manager, ServiceNow** **Location:** Dallas, New York, Atlanta, Houston, NYC, San Francisco, Chicago (Hybrid) ... our Cloud and Infrastructure Services Project and Consulting organization the Transformation Engagement Manager is primarily responsible for leading the successful… more
- US Bank (New York, NY)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... strategy for AI, including Generative AI, as well as lead audits focused on AI to assess the Company's...processes. This position also will support audit coverage of Transformation Initiatives and the US Bank Digital Organization, including… more
- Capgemini (New York, NY)
- …Qualifications:** + Experience leading change management and global or regional rollouts of contact center transformation projects. + A track record of ... + Take full ownership and responsibility for end-to-end (E2E) design of the CCaaS ( Contact Center as a Service) architecture, covering key elements such as: +… more
- Memorial Sloan-Kettering Cancer Center (New York, NY)
- …Range $160,700.00-$265,200.00 Company Overview The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. ... play a pivotal role in driving our ongoing HR transformation , shaping how we design and deliver cutting-edge experiences...AI to revolutionize our HR processes. Acting as the lead subject matter expert, you'll guide improvements within our… more
- Capgemini (New York, NY)
- …Enterprise Architect** to lead the design and implementation of a ** Contact Center Agent Assist platform** using **AWS Full Stack** technologies. The ... to optimize agent performance, enhance business communications, and integrate seamlessly with contact center systems. The goal is to improve **agent efficiency**… more
- Wells Fargo (Iselin, NJ)
- …Enterprise Application & Cloud Transformation team to realize a world class, next-gen Contact Center as a Service (CCaaS) solution for the firm, creating an ... work experience, training, military experience, education + 5+ years of Contact Center industry experience with design, development, testing, integration… more
- Black & Veatch (Paramus, NJ)
- ** Lead Power Systems Engineer - US Hybrid** Date: Oct 8,...people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, ... you will have the opportunity to: + Functionas a Lead or Senior Engineer + Studies - Energy Optimization,...technologies, and data analytics in the face of industry transformation . We help our customers leverage our industry-leading solutions… more
- Reckitt (Parsippany, NJ)
- Global People Services Lead , NA and Canada City: Parsippany **We are Reckitt** Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our ... the way. **About the role** The Global People Services Lead , NA and Canada is accountable for leading Global...and other HR services provided remotely by GPS India center . This role would be part of GPS leadership… more
- Black & Veatch (Paramus, NJ)
- ** Lead Electrical Engineer - Water/Wastewater - Overland Park, KS..._are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, ... **The Opportunity** In this role you will have the opportunity to: + ** Lead Electrical design** for water/wastewater projects + Provide technical guidance on client… more
- Capgemini (New York, NY)
- Informatica Power Center Developer Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll ... PowerCenter Developer** **Responsibilities:** + 7 to 8 years Tech Lead Senior technical resource with good ETL experience +...or accommodation, please get in touch with your recruiting contact . Click the following link for more information on… more
- Sprinklr (New York, NY)
- …and meticulous approach to preparation and execution + Experience with cloud contact center technologies ranging from IP Telephony, Intelligent Routing, Workflow ... state and delivers a competitive advantage with measurable outcomes + Lead presales activities that include building and delivering compelling presentations, making… more
- New York University (New York, NY)
- The NYU Metropolitan Center for Research on Equity and the Transformation of Schools is a research and professional learning services center that supports ... Research and Organizing Collaborative (EJROC) at the NYU Metropolitan Center for Research on Equity and the Transformation...to support our team in the following ways: + Co- lead strategic support for the growth and development of… more
- The Cigna Group (Morris Plains, NJ)
- …complex software systems. **Job Responsibilities/Duties:** + Engage with internal teams to lead , develop and establish Contact Center methodologies and ... with proven experience with architecting, implementing and managing complex, contact center software delivery. The role will...effective service delivery. In this role the individual will lead and coordinate with other team members to execute… more
- Amazon (Jersey City, NJ)
- …Support Systems (BSS) and Operations Support Systems (OSS) * Network operation Intelligence * Contact Center Intelligence * Mobile 5G Networks (edge and core) * ... organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. Preferred Qualifications… more
- Publicis Groupe (New York, NY)
- …to establish fully integrated cross-discipline teams that put our clients wholly at the center and enable us to provide best-in-class services in a fluid and modular ... of experience in health and wellness data analysis and strategic consulting as the analytic lead . Important to this success will be the ability to source and use the… more
- City of New York (New York, NY)
- …Employee Engagement; General Services; Real Estate Services; and the Customer Contact Center ), Information Technology, Procurement & Supply Management, and ... functions, pursuant to the organizational changes outlined in NYCHA's Transformation Plan. These critical functions will include Administration (Human Resources;… more