- Amazon (New York, NY)
- … program from end to end-- defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you will be responsible for developing ... a robust and cohesive VOC program that allows our organization to react to customer escalations seamlessly. You will leverage data to drive proactive actions… more
- Amazon (New York, NY)
- …The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program . The Strategic Customer ... program . The key responsibilities of a Strategic Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (New York, NY)
- …The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Edison, NJ)
- …Sustainable Packaging Customer Experience Org. In the position of Sr Technical Infrastructure Program Manager , Deploy & Ramp Up, you will take a lead role in ... unique role and privilege to work backwards from our customer needs and represent their voice through...with high quality. The team, comprised of Technical Infrastructure Program Managers (TIPMs), engages in product design reviews early… more
- Amazon (Brooklyn, NY)
- …within ambiguous situations - +3 years of experience as a translator, editor, project manager , program manager or similar role with translation agencies, ... looking for a skilled candidate to take ownership of program management and process improvement to deliver a culturally...globally. Join us as we take the Amazon Music voice and brand to every edge of the map!… more
- Amazon (Jersey City, NJ)
- Description GOEX is looking for a Senior Program Manager with a demonstrated passion for building innovative new mechanisms that support our global mission to ... become Earth's Best Employer. As a Senior Program Manager on the GOEX PMO team,...inform direction of the business. - Empathy for the Voice of the Associate and Managers: Develop a keen… more
- Amazon (New York, NY)
- …we would love to talk to you. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Global Financial Services team to ... acceleration frameworks effectively. * You will serve as the customer 's cloud journey coach and be the voice...teams * To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- CVS Health (New York, NY)
- …in a supportive, collaborative and agile environment. **Position Summary** The Senior Manager of Retail Customer Experience will have primary responsibility for ... insights that deliver business results, and act as a voice of the customer champion for CVS...creation, results reporting, and presentation building 4. Support CX Program , including (but not limited to): managing communication and… more
- Amazon (New York, NY)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... to completion. We are actively seeking an experienced Senior Program Manager with a strong background in...stakeholder execution to improve the Hub Partner experience and program executions. - Be a voice in… more
- Amazon (New York, NY)
- Description We are seeking a Sr. Customer Solutions Manager (CSM) to join our global Healthcare & Life Sciences Industry team. In this highly visible role, the ... ideas, tools and mechanisms *You will serve as the customer 's cloud journey coach and be the voice...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …in the world including The Boeing Company, Lockheed Martin, NASA & Northrop Grumman. Program Manager (PAS) Overview: Program Manager leads multiple ... primary point of contact for customers for these phases. Program Managers perform project planning, progress measurement, scope control,...inputs. Scrubbing proposal Bases of Estimate. + Be the voice of the customer within Marotta with… more
- Amazon (New York, NY)
- …assessments and ensures products are compliant with industry standards. A Senior Technical Program Manager is expected to seek out and clearly communicate ... supported by security risk management services, as well as technology/industry trends and the voice of the customer . You will join an expanding team, leverage… more
- Amazon (Brooklyn, NY)
- …for you! We're looking for a skilled candidate to take ownership of program management and process improvement to deliver a culturally accurate experience of the ... globally. Join us as we take the Amazon Music voice and brand to every edge of the map!...programming verticals - Maintaining and improving the language quality program and/or operations for the team - Working with… more
- Amazon (New York, NY)
- …their communities on a global scale. We are looking for a dynamic and passionate Localization Program Manager to join our team. In this role, you will play a key ... with cross-functional teams including Engineering, Design, Product, Marketing, Creative, Customer Trust, and Partnerships, both in the US and internationally.… more
- Amazon (New York, NY)
- …and drive corrective actions to prevent recurrence. We are looking for a Senior Program Manager to help us gracefully manage change across product and ... program team's mission is to be the voice of self-service Advertisers within Amazon Advertising to deliver...vocal role model across the wider business for Amazon's customer -centric culture, championing Advertiser needs and using data and… more
- Cengage Group (Newark, NJ)
- …every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The ** Program & Curriculum Manager , Comp TIA A+, N+** will ... employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to...and obtain feedback from employers. + Participate in B2B customer -facing presentations to help drive program adoption,… more
- JPMorgan Chase (Jersey City, NJ)
- …products that provide customer value. As a Senior Technical Product and Program Manager , within our Data and Analytics organization, you will innovate new ... shaping the future of product innovation, act as the voice of the customer , and develop profitable...and manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap… more
- Amazon (New York, NY)
- …to push the boundary of what's possible in these fields. As a Principal Program Manager for the team. You will drive appropriate technology choices for ... also empower advertisers to reach shoppers, using their own voice to explain and demonstrate how their products meet...teams experience - 7+ years of technical product or program management experience - 5+ years of software development… more
- Amazon (New York, NY)
- …and lead business, operation, partner management, and finance teams to integrate their voice /dependencies into program launch plans. - Identify and analyze data ... Distributors. The Programs team is seeking a entrepreneurial, partner obsessed, innovative program leader who excels at cross-functional program management. You… more
- Cengage Group (Newark, NJ)
- …and make decisions. Unafraid to advocate for what is right, you serve as the voice of the customer and help ensure that solutions are always user centered. ... our customers and viable to implement. As **Senior Product Manager , K12 Curriculum and Content Strategy** , you will:...content strategy + Conduct market research and bring the voice of the customer to cross-functional teams… more