- UGI Corporation (Frazer, PA)
- Customer Experience Advocate I Location: Frazer, PA, US, 19355 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 28138 When ... 1,800+ distribution points across the United States. Posting Job Summary: The Customer Experience Advocate I (CXA) interacts directly with potential, new and… more
- West Pharmaceutical Services (Exton, PA)
- …managing the customer 's needs to truly create a differentiated customer experience . As the trusted advisor and advocate for our customers, the Associate, ... phenomenal customer satisfaction. Within West the Associate, Customer Engagement will be an advocate for...+ Aligning with Global counterparts to create one global customer experience + Serving as SPOC for… more
- Comcast (Philadelphia, PA)
- …rapport while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and ... customer needs as well as being a strong advocate for our customers. Actively puts the customer...customer interaction to create promoters and enhance the customer experience . + Follows established troubleshooting procedures,… more
- American Airlines (Philadelphia, PA)
- …High School diploma or GED equivalency **Preferred Qualifications- Education & Prior Job Experience ** + Bachelor's degree + Previous airport customer service ... job is a member of the Operations Administration team within the Customer and Operational Excellence organization supporting Airports, Contact Centers, and Inflight… more
- West Pharmaceutical Services (Exton, PA)
- …the customer requested dates cannot be met + Cooperation with the customer experience unit supporting internal audit findings and projects for continuous ... services, to provide a solid base for a phenomenal customer journey. This role will be an advocate...Experience ** + 3+ years in client services or customer service required **Preferred Knowledge, Skills and Abilities** +… more
- SAP (Newtown Square, PA)
- …or related field (or equivalent experience ). **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support customers + ... experience in presales, solution engineering, or related technical customer -facing roles. + 3 years of experience ...technical customer -facing roles. + 3 years of experience in leading or managing technical teams. + Preferred:… more
- Cengage Group (Philadelphia, PA)
- …researchers to define, design, and deliver intuitive product experiences. + Translate customer needs and business goals into clear, usable, and elegant design ... and data analysts to understand user behavior and validate design decisions. + Advocate for accessibility and inclusive design in every deliverable. + Present design… more
- CSL Behring (King Of Prussia, PA)
- …regional level (US/INT) to align strategy and orchestrate adoption of Omnichannel Customer Engagement. Advocate on behalf of regions/affiliates with _Platform ... a regional level (US/INT) to align on strategy and orchestrate adoption of Omnichannel Customer Engagement. + Partner with and advocate for local and regional… more
- TD Bank (Flourtown, PA)
- …them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding of the ... with proactive insights & recommendations + Serves as a Customer advocate in improving customer ...+ Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in… more
- TD Bank (Trooper, PA)
- …promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store + Performs customer transactions ... options that meet their needs + Acts as an advocate for the customer by conducting needs-based...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Comcast (Philadelphia, PA)
- …natural conversational experiences. This role is pivotal in shaping optimal customer experience through AI-driven interfaces, delivering personalized and ... to secure buy-in to deliver on the defined end-to-end customer experience . + Performs competitive analysis and...and testing to ensure chatbot accuracy and reliability + Advocate for responsible practices and implement guardrails for AI… more
- Deloitte (Philadelphia, PA)
- …the creation of metrics dashboards. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset. + Highly experienced ... Role Overview: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team,...and uncover new opportunities based on user needs. + Advocate for research findings in a compelling way that… more
- SAP (Newtown Square, PA)
- …them using SAP solutions, maintain rapport and credibility with customers . Customer Advocate : Collaborate to complement solution expertise and support customers ... Solution Advisory, we listen and get to know a customer 's business. We learn what needs to change and...Run Demos or Solution Selling preferred + SAP product experience or 3-5 years relevant experience in… more
- SAP (Newtown Square, PA)
- …projects. + Maintain project health records and communicate consistently with stakeholders. + Advocate for the customer by collaborating with internal teams to ... guidance on career site projects, web design, brand alignment, and user experience , best practices. + Support pre-sales activities, solution reviews, and feasibility… more
- Cengage Group (Philadelphia, PA)
- …will have a key role in leading our organization's product strategy and driving customer and business outcomes. You will be responsible for leading a team of product ... managers and fostering a culture of customer -centricity, innovation, and collaboration. Your expertise in the Product...areas for improvement, and ensure accountability for results and advocate to leadership when investment is needed. + Product… more
- Scholastic (Philadelphia, PA)
- …EEOC. Experience : + Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service. + Proven track ... that host Fairs. And we're just getting started We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to… more
- Globus Medical, Inc. (Collegeville, PA)
- …public health, public policy, finance, business or marketing disciplines) or equivalent work experience . + 1-2 years of customer service, patient access, or ... complying with regulatory requirements and company policy in dealing with the customer and patient confidentiality. + Applicable experience in customer … more
- Cengage Group (Philadelphia, PA)
- …skills, and technical agility will ensure every student receives an exceptional customer experience . **What you'll do here:** **Student Support & Relationship ... issues that may affect attendance or performance. ** Experience ** + 1-2 Years Experience in Customer Service, in a fast-paced environment + Bilingual -… more
- Southland Industries (Philadelphia, PA)
- **Position Summary** We are seeking a dynamic and customer -focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive ... relationships within assigned customer accounts, overseeing the sales process, and acting as...Service team to ensure satisfaction, promptly address concerns and advocate for customers when performance or billing issues arise.… more
- Redeemer Health Home Care & Hospice (Meadowbrook, PA)
- …duties in all departments with adequate direction or supervision. Acts as a patient/ customer advocate and an HRHS representative meeting the patient/family needs ... you're not just a nurse but a respected patient advocate and clinical expert. Our workforce spans southeastern Pennsylvania...throughout the hospital experience . As a professional, the RN assists in the… more