- GovCIO (Boise, ID)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
- GovCIO (Boise, ID)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities**...can't do it alone. We need great people to help us do great things - for our customers,… more
- Sutherland Global Services (Boise, ID)
- …Server management experience + Knowledge of Email systems and Networking experience in a technical support / help desk environment + Proven understanding ... customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team... to customers, resellers, and partners + Provide configuration help , troubleshooting and best practice advice to customers +… more
- GovCIO (Boise, ID)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for ... cables, and connectors. Provides personal computer, hardware, and software support . Installs, services, and repairs personal computers and installs...can't do it alone. We need great people to help us do great things - for our customers,… more
- Verint Systems, Inc. (Boise, ID)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... customer installations and training. + Works with higher level technical support employees to assist with problem...day shift_** , 8 hours in the day. The Support desk is open from 6 am… more
- Northrop Grumman (Boise, ID)
- **Requisition ID: R10173301** + **Category:** Technical Support + **Location:** Boise, Idaho, United States of America + **Clearance Type:** Secret + ... of need. + Specific duties include: + Leads the Technical Support Team to provide training units...Authors problem ticket(s) with sufficient descriptive detail to allow help desk to understand issue(s) at hand… more
- HCA Healthcare (Caldwell, ID)
- …provides hands-on support for moderate to complex inquiries. Determines appropriate technical group or vendor to resolve the problem and coordinates as needed. ... are looking for an enthusiastic Provider Solutions Specialist to help us reach our goals. Unlock your potential! **Job...needed. i) Serves as a subject-matter expert for provider support to the Service Desk Community. 3.… more
- Ensono (Boise, ID)
- …the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring, ... Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of… more
- NTT America Solutions, Inc. (Boise, ID)
- …queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with general direction from the ... breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical… more
- Fujifilm (Boise, ID)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when ... general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the… more
- Deloitte (Boise, ID)
- …You will work with vendors such as Microsoft, Cisco, Google, and Amazon to support clients across the world. You will participate in an on-call rotation with your ... teammates and offer world class support . Responsibilities + Responsible for the day-to-day operations of...responding to issues or service requests reported in Service Desk and creating and resolving problem tickets for chronic… more
- SHI (Boise, ID)
- …and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees ... Include, but not limited to: + Build, implement and support a wide range of solutions using platform services...initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- GovCIO (Boise, ID)
- …hiring for a Service Desk Analyst/SharePoint Administrator to support the US Courts. **Responsibilities** Provides installation, technical expertise, ... fault isolation. May supervise telecommunications technicians, outside contractors providing technical support and media production services. +...can't do it alone. We need great people to help us do great things - for our customers,… more
- Paylocity (Meridian, ID)
- …+ Prior experience in project management or problem-solving preferred + Experience in a help desk environment or software support highly desirable + Computer ... and a 401(k) match, as well as perks that support you, your family, and your finances. And if...have always been at the heart of our business. Help our award-winning technology company run effectively as you… more
- Eliassen Group (Boise, ID)
- …both on-premises data center and cloud-based systems. The Senior Database Administrator handles technical escalations from help desk staff and supports our ... will get their hands dirty and jump in and help the team- of currently 3 other Database developers...of currently 3 other Database developers / DBAs who support each other and collaborate. This is a 24/7… more
- Savers | Value Village (Meridian, ID)
- …knowledge base articles for helpdesk and team associates. + Maintains the company-wide help desk database for all reported and assigned incidents with stated ... application and integration architecture. This position reports to the Retail Support Manager. **What you have:** + Configures Retail systems environment by… more
- Sutherland Global Services (Boise, ID)
- …how down or frustrated they are? Do you have experience in technical support , retention, with Salesforce or with other help desk ticketing platforms? ... us in the future. Are you the go-to person among your friends and family for help with mobile devices and streaming technology? Are you skilled with and do you have… more