- Cisco (Chicago, IL)
- …on 11/18/2024 Ideal candidate will work onsite/hybrid in Illinois. What You'll Do As a Customer Experience Manager , you will play a pivotal role in driving ... ensuring their needs are met and that they receive a high-quality customer experience . * Accountable for financials including services revenue and margin and… more
- Amazon (Joliet, IL)
- …drive positive impacts on the key business metrics including safety, quality, productivity and customer experience . The Learning Manager oversees the day to ... Description The Fulfillment Center Learning Manager (LM) is an active member of the...work of the team is aligned to meet internal customer needs. By partnering with operations, building support teams,… more
- Amazon (Chicago, IL)
- Description The AWS Marketing Customer Experience team is seeking an experienced and detail-oriented Program Manager to support the execution of our search ... the team We are dedicated to raising the bar of customer experience through accelerated delivery of consistent, responsive, convenient and personalized… more
- JPMorgan Chase (Chicago, IL)
- …and resilient solutions driving accelerated time to market and exceptional customer experience then then a Project Manager role with JP Morgan Chase has ... you more agile and versatile in reaching your career potential. As a Project Manager - Public Sector Operations in our Corporate Investment Bank, you will manage the… more
- Robert Half Office Team (Bolingbrook, IL)
- …the task board daily to complete by deadlines . Requirements Skills and Requirements . Proven experience as a Customer Relations Manager , 2 years required . ... a Customer Relations professional. In this role, Customer Relations Account Manager will be an...customer service; industry knowledge is a plus . Experience tracking relevant KPIs (eg customer satisfaction)… more
- LinkedIn (Chicago, IL)
- …of existing accounts **Basic Qualifications: ** + 8+ years of customer facing experience in a Technical Account Manager role and/or 8+ years of experience ... manager + 5+ years' of technical project management experience + 5+ years' customer requirement and impact analysis including documentation and client and… more
- Amazon (Chicago, IL)
- Description The AWS Marketing Customer Experience (CX) team's vision is through actionable intelligence rooted in customer feedback, the CX team will ... team's mission is to raise the bar of the customer experience through accelerated delivery of consistent,...delight, and cohesion across all marketing channels. As a Manager , Product Management - Technical, you will own and… more
- Midwest Goods Inc. (Bensenville, IL)
- …from onboarding to renewal, identifying touchpoints where operational improvements can enhance customer experience . + Work with customer success managers ... Distribution, a leading vape distribution company, is seeking a Customer Success Operations Manager (B2B) to oversee...identify areas where operational changes can improve the overall customer experience . + Partner with product, logistics,… more
- Amazon (Chicago, IL)
- …best practices? The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant ... engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong… more
- SAP (Chicago, IL)
- …analytics, application development and integration, intelligent technologies and AI. + **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, ... benefit options for you to choose from. Job Title: Customer Success Manager - SAP Academy for... Success board area and give you the professional experience to be ready to serve our customers. We… more
- Amazon (Chicago, IL)
- Description As a Customer Optimization and Acceleration (CO&A) Manager , you will lead a team of CO&A Specialists responsible for driving financial success for ... -centricity within the team. Key job responsibilities As a Customer Optimization and Acceleration (CO&A) Manager within...a related discipline. - Minimum of 6 years of experience in a customer -facing management role, preferably… more
- Danaher Corporation (Schaumburg, IL)
- …and sales support, providing leadership and driving continuous improvements to yield a top-notch customer experience . This position is part of the Customer ... tools that address the world's biggest health challenges. The Customer Service Manager for Leica Biosystems is...focus on improving quality, process, delivery, inventory and overall customer experience . + Provide coaching and performance… more
- Amazon (Chicago, IL)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... systems with a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level… more
- Amazon (Chicago, IL)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... product, and digital transformation knowledge including overcoming challenges in customer -facing roles. - Experience with selling consulting/professional… more
- Fusion Risk Management (Chicago, IL)
- The Role The Principal Customer Success Manager (CSM) is responsible for ensuring overall client relationship health and satisfaction for key enterprise ... or a related field or 7+ years of equivalent experience ; Master's degree preferred + At least one of...+ Certified Third Party Management Professional (C3PRMP) + Certified Customer Success Manager (CCSM) Level 3 or… more
- Philips (Rosemont, IL)
- …team of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will ... Your role as a Customer Project Manager will be to...and specifications. + Exceptional written and verbal communication, presentation, customer service and conflict resolution skills. Experience … more
- CADDi (Chicago, IL)
- …Partner with other internal teams to drive customer advocacy and enhance the customer experience Requirements What will a successful CSM bring to the table: ... At CADDi, we're looking for a skilled Customer Success Manager to join our...matching, generous time off, and work/life balance. + In-depth experience in various aspects of customer success,… more
- Siemens Digital Industries Software (Chicago, IL)
- …ID:** 424716 **Role Overview:** We are seeking a highly skilled and experienced Manager for our Customer Support Analytics & Technology Operations team. This ... change. **Preferred Qualifications:** + Familiarity with QlikView and Salesforce. + Prior experience with customer success platforms and metrics, such as… more
- Wolters Kluwer (Chicago, IL)
- …plans & digital programs; reporting, etc.). + Hold and lead ongoing internal Customer Experience project meetings with departmental stakeholders to ensure all ... to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead role in… more
- Keeper Security, Inc. (Chicago, IL)
- …identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established client ... are supported and successful! Requirements + 1+ years of experience in Account Management or SaaS Customer ...of experience in Account Management or SaaS Customer Success roles/Sales roles + Strong technical knowledge as… more