- TD Bank (Needham, MA)
- …the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and ... role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering… more
- Lowe's (Wilmington, MA)
- …+ Work on assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** + High school diploma or ... **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office...in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer … more
- Pegasystems (Waltham, MA)
- …+ Keep abreast of latest web and accessibility standards + Assist with the resolution of urgent UI customer issues + Participate in building applications for ... Associate Front End Engineering, UX Engineering Job Category:...its recognized leadership in Business Process Management (BPM), Multi-Channel Customer Relationship Management (CRM), Business Rules, and Adaptive Analytics… more
- Beth Israel Lahey Health (Burlington, MA)
- … resolution .** **Conducts regularly scheduled department meetings.** **Patient centered customer service - Oversee front desk operations, high volume call center ... the ROI/Audit & Research Department: Front desk services, release of information, customer service; investigate and follow up on patient privacy and security… more
- Amazon (Westborough, MA)
- …- Manage the operational support of products at scale to ensure prevention and timely resolution of customer impactful problems. A day in the life Amazon offers ... devices, optimization algorithms using ML/AI and large-scale software services to sort customer packages by final destination and consolidate them onto trucks for… more
- ThermoFisher Scientific (Waltham, MA)
- …will serve as a primary on-site Asset Management Resource for a key customer account, to facilitate the support of the integration of computerized laboratory ... day to day management, support, and technical guidance to meet the ULS and Customer objectives. The successful candidate achieves a high level of customer … more
- IBM (Lowell, MA)
- …Cloud Solutions. Your efforts will directly impact the value realized by the customer and the ultimate success of their implementation. You enjoy working with ... customers, have strong conflict resolution skills and thrive in a fast-paced environment. The...customers time to value. You will engage regularly with customer stakeholders within Finance and DevOps. Utilizing your business… more
- Kohl's (Worcester, MA)
- …store functions and ensure day to day communication to support excellent customer service and operational efficiency. What You'll Do + Support and effectively ... resolve store associate and administrative needs through timely execution of store...radios + Communicate and guide store technology issues through resolution All Lead roles at Kohl's are responsible… more
- Middlesex Savings (Medway, MA)
- …of customer transactions, assist customers with questions and problem resolution , and recommend products and services as appropriate. **Responsibilities** + ... of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet...High School Diploma or its equivalent is Required + Associate 's Degree or some college is Preferred Work Experience… more
- Mill Creek Residential (Newton, MA)
- …to achieve the community goals and increase value. **Essential Functions/Responsibilities** ** Customer Service** + Understand, support, and embody the customer ... for Mill Creek Residential + Communicate service guarantees and customer service standards to prospective and current residents +...of resident issues and/or concerns and come to a resolution + In depth knowledge of community, inventory, pricing… more
- Compass Group, North America (Babson Park, MA)
- …visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for ... space or service needs. Essential Duties and Responsibilities: + Reviews customer and meeting planner requests from the reservation system and provides… more
- Aerotek (Woburn, MA)
- …-facing role, sitting at the front desk. This individual will support customer interactions, problem resolution , and maintaining general office operations, via ... Friday, 8:00am to 5:00pm **Job Summary** **The Administrative Assistant/ Field Operations Associate ** is responsible for ensuring our customers - including but not… more
- Staples (Framingham, MA)
- …We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love advancements ... of our customers and business partners and deliver reliable, customer -centric technology services. **What you'll be doing:** + The...through the Access Control System through an end stage resolution and escalates to a supervisor as necessary. +… more
- Impact Fire (Hudson, NH)
- …a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships ... committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with… more
- Staples (Framingham, MA)
- …We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love advancements ... needs of our customers and business partners and deliver reliable, customer -centric technology services. **What you'll be doing:** + Continuously monitor physical… more
- Staples (Framingham, MA)
- …We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love advancements ... the needs of our customers and business partners and deliver reliable, customer -centric technology services. Join the Staples Enterprise Data & Analytics team as… more
- Staples (Framingham, MA)
- …We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love advancements ... the needs of our customers and business partners and deliver reliable, customer -centric technology services. **Role summary:** As the Senior Manager of DevOps, you… more
- Fresenius Medical Center (Waltham, MA)
- …preceptor training, facility specific in- services, and clinical, quality, and customer service training programs to promote quality patient care, and achieve ... evaluate training. + Partners in the implementation of action plans through to resolution , as appropriate. + Uses facilitation techniques and the variety of tools… more
- Tufts Medicine (Burlington, MA)
- …complex projects with oversight. **Job Description** **Minimum Qualifications:** 1. Associate degree in information technology, finance, clinical field, or related ... research and resolve issues in a timely fashion. 15. Provide excellent customer service: communicate in a friendly and professional manner, empathize with users… more
- Beth Israel Lahey Health (Burlington, MA)
- …a variety of functions to support an accurate, safe, and customer -focused registration process, either electronically, telephonically or in person. The Patient ... patient questions and requests accurately and efficiently, ideally with first-call resolution , or by making appropriate referrals to other departments, based on… more