- UKG (Ultimate Kronos Group) (Lowell, MA)
- …whatever gives you purpose. We're united by purpose, inspired by you. As an Escalation Manager (EM) in the UKG Customer Success organization, working directly ... with a variety of internal constituencies, you will assume ownership of complex and escalated customer issues for our HCM/SaaS products and services. The ability to interact effectively with technical resources from internal UKG teams and to breakdown complex… more
- Covenant Health (Nashua, NH)
- …operations and any associated projects or assignments. In partnership with the Manager /Director, the Lead provides oversight of the daily administrative ... it relates to the position. Summary The Practice Operations Lead functions as a part of the Integrated Medical...Manager /Director updated on significant operational issues that require escalation via daily Huddles. + Serves as the on-site… more
- Olympus Corporation of the Americas (Westborough, MA)
- …@Olympus.com, it is likely not legitimate._ **Job Description** The Infrastructure Manager is responsible for leading the successful design, implementation and ... responsible for coordinating with the Infrastructure Service Operations Management Lead in demonstrating organizational resilience developing, managing, testing and… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …concepts, practices, and procedures related to enterprise IAM engineering. The Technical Manager will lead the team in resolving diverse challenges creatively, ... cardiopulmonary and respiratory conditions. Job Type Remote Job Summary The Technical Manager , Identity and Access Management (IAM), is responsible for leading the… more
- ServiceNow, Inc. (Waltham, MA)
- …understanding and solving technical challenges. This role requires the ability to lead salespeople, manage relationships, support sales efforts, and possess a deep ... on Customer Retention & Resolution, you will play an escalation le in maintaining and enhancing customer relationships. Your...and retention. Key Responsibilities: Account Management & Leadership: + Lead of team of sales people to help maintain… more
- Keurig Dr Pepper (Burlington, MA)
- ** Manager , Coffee Business Unit Procurement:** The Manager , is responsible for providing analytical, project management, and tactical execution support to create ... network with an overall lower cost structure and improved efficiency. The Manager works cross-functionally and supports efforts to integrate category strategies with… more
- Bristol Myers Squibb (Devens, MA)
- …supports business analytics across this entire value chain. **Job Description** The Senior Manager ; CTDO Analytics will be part of a collaborative data science and ... units, and will report to the Senior Director; CTDO Analytics. The Senior Manager will develop advanced data analytic tools to answer business operations and… more
- LogixHealth (Bedford, MA)
- …GA, MI, MO, NC, NH, OH, OK, TN, TX, WI, AND WV Purpose The Manager , Provider Enrollment is responsible for assigned functions and oversight of daily operations. The ... Manager , Provider Enrollment oversees process, work and performance of...Communication: Identify and concisely communicate any matters that may lead to enrollment and/or cash flow delays or losses… more
- MIT Lincoln Laboratory (Lexington, MA)
- Position Description The Cyber Security Vulnerability Management Team Lead will provide leadership and direction in the day-to-day management of the vulnerability ... Cyber Security Vulnerability Management Infrastructure. The Cyber Security VM Team Lead will provide oversight, technical leadership and vision, with respect to… more
- Amazon (Westborough, MA)
- …and fun. Amazon Robotics is seeking a talented and motivated Senior Product Manager - Technical who will be working with the AR Sortation product development ... and launch efforts. - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus… more
- AbbVie (Waltham, MA)
- …a highly motivated individual to join our Precision Medicine team as a Manager , Companion Diagnostics Operations. The CDx Operations Manager will work closely ... programs in early and late stage oncology clinical development. + Lead and coordinate resources from multiple functional areas (Biomarker research, Regulatory,… more
- Materion (Newton, MA)
- …respected and offered opportunity to grow. Join us! The Production Control Manager drives execution of the short-term Supply Plan/Sales for a specific asset ... of production areas, ensuring efficient flow of material and escalation /resolution of any road blocks or missed expectations. This...from expected results and other disruptions and can promptly lead their teams to resolve any issues, fostering a… more
- Generac Power Systems (Marlborough, MA)
- …of the project(s) or project scope changes. + Act as an escalation point for any customer-facing errors, implementing quick and encompassing corrective measures. ... plumbing, framing, building envelope systems, concrete, and environmental issues (asbestos, lead -based paint, and mold) + Advanced understanding of cost estimating,… more
- H&R Block (Stow, MA)
- …are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk, providing phone ... to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- UKG is seeking an experienced Manager to join our dynamic Digital team to play a critical key role in transforming our enterprise systems landscape. This role ... business requirements and help drive strategic outcomes. This Senior Manager is responsible for leading a team of Senior...UKG's business solutions for growth. Responsibilities: * Team Leadership: Lead and mentor a team of 6-10 Business Systems… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …whatever gives you purpose. We're united by purpose, inspired by you. The Senior Manager Product Support manages a team of professionals to drive support to UKG ... customers. As a Senior Manager you will work to develop the team objectives...within the organization. Primary/Essential Duties and Key Responsibilities: . Lead and coach a team of managers on the… more
- Compass Group, North America (Babson Park, MA)
- …with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, ... phone communications and distributing to the assigned contact. + Provides problem escalation support and issue resolution. Follows-up on service challenges and works… more
- TD Bank (Leominster, MA)
- …key role in Customer assessments, proactively identifies Customer solutions and lead -focused outbound sales activities + Evaluates issues, errors and problems based ... their needs + May act as a point of escalation for Customer questions or concerns + May perform...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- Atrius Health (Newton, MA)
- …direction, directs team in day-to-day technology operations, key point of escalation in maintaining system, and ensures alignment with organizational goals and ... of successful delivery of IT solutions as an IT Manager required. Strong, hands-on operations background with a comprehensive...and regulatory requirements and industry best practices. Plays a lead role in Atrius compliance with Optum CDO security… more
- Elevance Health (Woburn, MA)
- …be responsible for screening, assessing, training, and providing telephonic intervention/de- escalation for helpline callers using established protocols to determine ... is designed to advance our strategy but will also lead to personal and professional growth for our associates....Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more